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Opiniones sobre Hampton Inn & Suites Pittsburgh-Downtown

2.5 out of 5
Hampton Inn & Suites Pittsburgh-Downtown
1247 Smallman St, Pittsburgh, PA

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 789 de 1062 opiniones" "
Evaluación: 8 - Bueno. 188 de 1062 opiniones" "
Evaluación: 6 - Aceptable. 48 de 1062 opiniones" "
Evaluación: 4 - Mediocre. 16 de 1062 opiniones" "
Evaluación: 2 - Terrible. 21 de 1062 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Elizabeth

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hampton Inn and Suites Pittsburgh Downtown el 31 ene. 2024
Elizabeth, we are delighted to know that you enjoyed your stay with us! We look forward to seeing you again soon!

8/10 Bueno

Claudia Susana

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Bien, capacitar al personal con otros idiomas
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hampton Inn & Suites Pittsburgh Downtown el 6 nov. 2023
Nos alegra que haya disfrutado de su estancia con nosotros. Trabajaremos con nuestro personal para que puedan ser más útiles con los huéspedes que hablan otros idiomas. ¡Esperamos verlo en su próxima visita a Pittsburgh!

10/10 Excelente

Mayra, Ciudad de México

Se hospedó 4 noches en septiembre de 2023
Respuesta de Hampton Inn & Suites Pittsburgh Downtown el 2 oct. 2023
Mayra, we are happy to see that you enjoyed your stay with us! We hope to see you again soon!

2/10 Terrible

Ana

Se hospedó 2 noches en agosto de 2023
Respuesta de Hampton Inn & Suites Pittsburgh Downtown el 11 sept. 2023
Ana, we are sorry that you seem to have not caught us at our best! Please feel free to contact hotel management directly to discuss any issues that occurred during your stay as we would love to know what went wrong! Thank you for taking the time to share your feedback!

8/10 Bueno

Christian

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Es cercano relativamente a museos, el estadio acrisure y al estadio de los tres ríos. Lo negativo es que es un hotel relativamente viejo, los pasillos huelen a viejo. Las habitaciones está bien a secas. El personal muy atento y amable
Se hospedó 3 noches en noviembre de 2022
Respuesta de Hampton Inn and Suites Pittsburgh Downtown el 21 nov. 2022
Gracias por tu reseña. ¡Nos alegra que haya disfrutado de nuestra ubicación y nuestra proximidad al estadio! Pasaré sus notas sobre las habitaciones secas y los pasillos mal ventilados a nuestro departamento de limpieza. ¡Esperamos verte la próxima vez que visites Pittsburgh!

8/10 Bueno

citibanamex

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en septiembre de 2022
Respuesta de Hampton Inn and Suites Pittsburgh Downtown el 9 nov. 2022
Thank you for your review. We are happy that you enjoyed your stay! We look forward to seeing you on your next visit to Pittsburgh!

10/10 Excelente

luis

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hampton inn and suites makes you feel like you're home... The staff are incredible,the hotel was spacious and clean .. I will always book with Hampton
Se hospedó 3 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 22 may. 2024
Nicole, we absolutely love reading reviews like yours! I will share your kind works with our team as we strive daily to ensure that all of our guests leave with that same feeling that comes from true hospitality. We are delighted to hear that you enjoyed your stay, and we look forward to welcoming you back to our property on your next visit into Pittsburgh!

10/10 Excelente

Kristine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 21 may. 2024
Kristine, we are happy to know you had a great stay. We look forward to seeing you again soon!

8/10 Bueno

Tommy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was perfect
Se hospedó 3 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 20 may. 2024
Tommy, we are happy to know that you enjoyed your stay with us! We hope to see you again soon!

8/10 Bueno

Jihua L

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
everything is okay except they didn't daily cleaning service. For my 3 nights stay, they cleaned once. The cleaning is very minimum. The cleaning person only made the bed, no refilling for anything. no coffee or tea refill. I was concerned my used towels were folded and put back on the pile! no floor carpet vacuum and no bathroom floor or count top clean.
Se hospedó 3 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 20 may. 2024
Jihua, we are delighted to hear that you enjoyed your stay with us. Thank you for sharing your feedback with us as this does not reflect our normal standard of service. We will share this review with our housekeeping team so that we can continue to improve! We hope to welcome you back again soon and give you the all-star service that you deserve!

10/10 Excelente

AMIT

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very helpful & friendly staff Large spacious suite Good cleaning .
Se hospedó 2 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 20 may. 2024
Amit, we are so happy to hear that you had a great stay and that our staff was able to stand out! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious, clean, comfortable and well located
Se hospedó 1 noche en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 20 may. 2024
Mark, we are happy to hear that you had a great stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

8/10 Bueno

KENNETH

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No Comment
Se hospedó 2 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 20 may. 2024
Kenneth, we are happy that you enjoyed your stay! We hope to welcome you back again soon!

10/10 Excelente

Xiulin, Brookline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice to walking around downtown and museums
Se hospedó 3 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 17 may. 2024
Xiulin, we are happy to know that you had a great stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 Excelente

Xiulin, Brookline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had 4 days in this hotel, very nice, walked around in Pittsburgh downtown and museums
Se hospedó 1 noche en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 17 may. 2024
Xiulin, we are delighted to know that you had a great stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 Excelente

Michael, Waco

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property in the heart of the city. Convenient to everything. Very walkable. Free and super easy parking is a huge perk in this area.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 15 may. 2024
Michael we are happy to know that you enjoyed all the aspects of your stay with us! We love to read reviews like yours! We hope to welcome you back to our property on your next visit into Pittsburgh!

10/10 Excelente

Duane

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed the Hot Tub and Pool. The chemicals they used in the pool did smell funny.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 15 may. 2024
Duane, thank you for your feedback! I will share your feedback with the team so that we can continue to improve! We hope to see you again soon!

10/10 Excelente

KYE WAN, PLEASANTON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 15 may. 2024
We are delighted to know that you enjoyed your stay with us! We hope to be able to welcome you back again soon!

10/10 Excelente

Gary A

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dog friendly!!
Se hospedó 4 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 14 may. 2024
Gary we are happy to know that you had a great stay with your furry companion! We look forward to welcoming you both back soon!

10/10 Excelente

Nancy, Mansfield

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, safe, nice staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Derek el 13 may. 2024
Nancy, thank you for your recent stay and positive feedback on our hotel! Please come back and stay with us again.Regards,

8/10 Bueno

Sharon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to the strip area and PNC Park
Se hospedó 2 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 10 may. 2024
Sharon, we are happy to know that you had a great stay with us and that you were able to get to all the fun stuff from our location! We hope to be able to welcome you back soon!

10/10 Excelente

Morgan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Free parking
Se hospedó 1 noche en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 9 may. 2024
Morgan, we are happy to know that you had a great stay! We look forward to seeing you again soon!

10/10 Excelente

Iming

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet property with friendly staff and great breakfast. Only minor complaint is the free parking fills up quickly when there’s a big event going on, which forces guests to find paid parking elsewhere.
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 9 may. 2024
Iming, we are delighted to know that you enjoyed your stay with us and that our staff was able to stand out! We are sorry to hear that you paid for parking elsewhere as we do have a overflow parking lot for when our immediate one fills up! We hope to be able to welcome you back to our property on your next visit to Pittsburgh!

10/10 Excelente

Anntionette

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 9 may. 2024
Anntionette, we are happy to know that you had a great stay! See you next time!

10/10 Excelente

Josephine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overnight stay. Free parking great breakfast. Clean and safe
Se hospedó 1 noche en mayo de 2024
Respuesta de Derek el 6 may. 2024
Josephine, thank you for your recent stay and review of our hotel. We're glad to hear that you enjoyed your stay and our free parking and breakfast! Please come back again.Regards,

2/10 Terrible

Noah

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
My room light wasn’t working and housekeeping didn’t clean the room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 3 may. 2024
Noah, we strive to ensure all of our guests have a great stay and it seems we missed the mark during your time we us. We apologize for the inconveniences you experienced during your stay. I will share this review with our team so that we can continue to improve. We hope to see you again to have the chance to give you the all-star service that we pride ourselves in and that you deserve.

6/10 Aceptable

Mei p

Se hospedó 4 noches en abril de 2024
Respuesta de Derek el 3 may. 2024
Mei p, thank you for your recent stay and review of our hotel. We hope that you will return again in the future.Regards,

10/10 Excelente

Jesse

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and best designed room. Equipped with bath tub. The sink stopper didn't work.
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 1 may. 2024
Jesse we are happy to hear that you enjoyed your stay with us! Thank you for taking the time to leave us a review, I will share this with our team so that we can continue to improve! We hope to see you again soon!

8/10 Bueno

Richard

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay here. The room was clean and tidy, breakfast options were good, the pool was well maintained, and the location made the city easily available to us without using a car. The only suggestion I’d make is to maybe require (and enforce) adult supervision in the pool area as there was a very rowdy unsupervised group of preteens there at one point, which made for a difficult situation.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 1 may. 2024
Richard, we are happy to hear that you enjoyed your stay with us! We appreciate the feedback, I will share this with our team so that we may continue to improve! We hope to see you again on your next visit into Pittsburgh!

10/10 Excelente

Melanie

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The sheets on the fold out couch in our Suite were dirty. We had to call down to have clean sheets sent up. The staff was accommodating and friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 30 abr. 2024
Melanie, we are sorry to hear about the inconvenience during your stay. We are happy to hear that our staff was able to assist you with this and that you were able to enjoy your stay! Thank you for your feedback and I will share this with our team so that we can continue to improve! We hope to see you again soon!

10/10 Excelente

Alessandro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredible and personalized check in experience with Holly. She made us feel incredibly welcomed for our first visit to Pittsburgh. Room was spacious and clean, parking was easy and close to the entrance.
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 30 abr. 2024
Alessandro, we are delighted to hear that Holly was able to be a great part of your experience with us! We love her and will share your kind words! We are happy to know that you had an all-around enjoyable stay! We hope to see you again on your next visit into Pittsburgh!

6/10 Aceptable

Kerry

Viajó con su familia
We have stayed at this hotel many times but last being over a year ago and I was disappointed at how the cleanliness declined..linens and sheets were dingy, bed mattress was not comfortable at all and the towels had hair from other s stuck in it. I requested our room be cleaned on the 3rd day but it was never done. Staff remained mostly friendly but again I was disappointed at the decline of this hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 29 abr. 2024
Kerry, we strive to ensure that all of our guests leave here with a feeling that comes from the satisfaction of a great hotel stay, we apologize that it seems we missed the mark during your time with us! Thank you for sharing your feedback so that we can share this with our team and continue to improve! We hope to get the chance to welcome you back again in the future, so that we can give you the all-star service that we pride ourselves in and that you deserve!

10/10 Excelente

ADRIANA, leesport

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location.
Se hospedó 2 noches en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtownc el 29 abr. 2024
Adriana, we are happy to know that you enjoyed your stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 Excelente

shirish

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall good experience. will use it again in next trips...
Se hospedó 2 noches en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 29 abr. 2024
Shirish, we are happy to know that you had a great stay with us! We look forward to seeing you again soon!

10/10 Excelente

Lori

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 29 abr. 2024
Lori, we are delighted to know that you enjoyed your time with us! We look forward to seeing you again on your next visit to Pittsburgh!

8/10 Bueno

Shuyao

Se hospedó 1 noche en abril de 2024
Respuesta de Derek el 25 abr. 2024
Shuyao, thank you for your recent stay and review of our hotel. We appreciate your feedback and hope that you will return again in the future.Regards,

10/10 Excelente

Helen

Se hospedó 1 noche en abril de 2024
Respuesta de Derek el 24 abr. 2024
Helen, thank you for your recent stay and review of our hotel. We appreciate your feedback and hope that you will visit us again soon.Regards,

10/10 Excelente

teddy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We checked in very late and left early in the morning we could not say much It was quiety and roomy though
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 24 abr. 2024
Teddy, we are happy to know that even though your trip was short, you enjoyed your stay with us! We hope to see you again soon!

10/10 Excelente

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place highly recommended
Se hospedó 1 noche en abril de 2024
Respuesta de Derek el 22 abr. 2024
Ryan, thank you for your kind words on our hotel! Please come see us again.Regards,

8/10 Bueno

Londa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
spacious, updated, beautifully decorated
Se hospedó 1 noche en abril de 2024
Respuesta de Derek el 22 abr. 2024
Londa, thank you for your recent stay and positive feedback on our property! We hope you will return again.Regards,

8/10 Bueno

Kjersti

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very nice. Hotel was also very nice and in a good area for lots of entertainment and food options. Only complaint would be when taking a shower the tub fills with water and drains very slowly, They did sent someone up to try and fix it but from what our friends said about their rooms also it's just a plumbing issue with the whole hotel most likely due to the flooding and over abundance of rain.
Se hospedó 6 noches en abril de 2024
Respuesta de Derek el 19 abr. 2024
Kjersti, thank you for your recent stay with us. I apologize for the inconvenience you experienced while here. Thank you for your feedback, and I will pass this information along to our staff.Regards,

8/10 Bueno

Jani

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
Not fancy or luxury, but great location and free parking. Room wasn’t clean while we were there, three days.
Se hospedó 3 noches en abril de 2024
Respuesta de Derek el 19 abr. 2024
Jani, thank you for taking the time to review our hotel. I apologize for where we fell short, and I hope that you will give us another chance the next time you are in the area.Regards,

10/10 Excelente

Rebecca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were greeted by a woman named Mary at the front desk and she was amazing. She was friendly, knowledgeable, (she gave us a run down on the best places to eat and places to visit), let us check in early, and her customer service was above the rest! The lobby was very clean, bright, and made you feel welcome. There was a buffet style breakfast every morning with some great breakfast items. Upon entering the room, the carpet was spotless, the tv had our name on it, the bathroom was extremely clean, there was as an extra blanket and sheet in the dresser, the room had a small microwave and fridge to use. The bathroom had regular size shampoo, conditioner, body wash, and lotion bottles to use. There was a pool and hot tub to use with towels provided, but they were very small. We enjoyed relaxing in them after walking around town all day. The hotel location was great for walking around and exploring the area, we parked and only used our vehicle on the third day of our trip. There are plenty of things to do within walking distance- The Puttshak, located in the terminal, was an indoor mini golf place that was amazing- so much fun! We will definitely be back in the future!
Se hospedó 2 noches en abril de 2024
Respuesta de Derek el 18 abr. 2024
Rebecca, thank you very much for your recent stay and detailed review of our hotel! We are truly appreciative of your feedback, and we're thrilled to hear that you enjoyed your stay with us and our amenities! We hope you will return the next time you are in the area.Regards,

10/10 Excelente

Nicole

Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn & Suites Pittsburgh - Downtown el 7 may. 2024
Nicole, we are delighted to know that you had a great stay with us! We look forward to seeing you again soon!

10/10 Excelente

Debby

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really enjoyed our stay. I appreciated that we could get a bottle of wine at the front desk as it had been a long day of cancelled, delayed and rescheduled flights. The location was perfect for connecting with our tour company to bike the Great Allegheny Passage.
Se hospedó 1 noche en abril de 2024
Respuesta de Derek el 22 abr. 2024
Debby, thank you for your recent stay and feedback. We're glad to hear that you enjoyed our location and amenities! Please come back and see us again.Regards,

10/10 Excelente

Jian-hua

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn and Suites Pittsburgh Downtown el 16 abr. 2024
Jian-hua, we are delighted to know that you enjoyed your stay with us! We look forward to seeing you again soon!

10/10 Excelente

Dave

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn and Suites Pittsburgh Downtown el 15 abr. 2024
Dave, we are happy to hear that you enjoyed your stay with us! We look forward to seeing you again soon!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked everything!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Hampton Inn and Suites Pittsburgh Downtown el 15 abr. 2024
James, we are so happy to hear that you liked everything during your stay with us! We hope to welcome you back to Pittsburgh again soon!

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hampton Inn and Suites Pittsburgh Downtown el 15 abr. 2024
Cathrine, we are happy to know that you had a great stay with us! We hope to see you again soon on your next visit into Pittsburgh!