Stay in a comfortable 2-bedroom townhome near Dollywood that sleeps up to 8 guests. Enjoy a year-round indoor community pool, shared grills, firepit, outdoor seating, fully equipped kitchen, Smart TV, high-speed WiFi, and easy access to Pigeon Forge's top attractions, dining, and entertainment.
The Space:
Welcome to your Smoky Mountain home base in Pigeon Forge. This two-story townhome is set up for easy group time, relaxed evenings, and simple access to the area’s best-known attractions.
| ❤️ ❤️ ❤️ Guests Reviews ❤️ ❤️ ❤️ |
❛❛ Quiet place, beautiful scenery. We had a good time. ❜❜ (Karina)
❛❛ They were all around good to us and if we had any questions they answered fast!!! We had an amazing stay ❜❜ (Hannah)
❛❛ We had a large family of 8 and was comfortable with this stay with enough room for everyone (we used the pull out couches). Our boys loved going to the pool. The host was quick to help resolve any issues or concerns. The place is slightly dated, but well worth the value. The location was very convenient to things in town and close to Dollywood. The kitchen lacked a few items I wanted for cooking, but we adjusted. Next time, we'll remember to pack a crock pot as there is not one there. ❜❜ (Amberlee)
| 💖 💖 💖 What You'll love 💖 💖 💖 |
・ Heated indoor community pool, with shared outdoor seating and grills
・ Sleeps 8 with 2 bedrooms, 2.5 bathrooms, and a queen sleeper sofa in the living room
・ Fully equipped kitchen with dining space for six
・ Smart TV with Roku and high-speed WiFi
・ Dedicated workspace and in-building washer/dryer
・ Pet-friendly stay with private entrance
・ About 1 mile from Dollywood and close to Pigeon Forge and Gatlinburg attractions
⚠️ You'll be staying at one of our Pinecrest duplex unit.
LIVING ROOM
▷ Comfortable seating with a smart TV for streaming through Roku
▷ Decorative fireplace and a bright, open feel for winding down after the day
▷ Queen sleeper sofa adds extra sleeping space on the main level
KITCHEN & DINING
▷ Fully equipped kitchen with an electric range and oven, refrigerator, microwave, dishwasher, and freezer
▷ Dining table seats six, making it easy to share meals, coffee, or takeout together
▷ Bed linens, room-darkening shades, and clothing storage provided
BATHROOMS
▷ 2.5 bathrooms total: two full bathrooms and one half bath
▷ One bathroom includes a bathtub; another has a shower
▷ Hair dryer, hot water, shampoo, body soap, shower gel, and essentials provided
OUTDOOR SPACE
▷ Private backyard area that is fully fenced
▷ Patio or balcony with outdoor furniture, outdoor dining, and sun loungers
▷ BBQ grill, barbecue utensils, and a fire pit for relaxed evenings outside
EXTRAS YOU'LL APPRECIATE
▷ Self check-in with a smart lock
▷ Free parking on premises plus free street parking
▷ Air conditioning, heating, ceiling fan, iron, hangers, extra pillows and blankets, and cleaning products
▷ Long-term stays allowed
| ⭐️ ⭐️ ⭐️ Nearby Favorites ⭐️ ⭐️ ⭐️ |
▷ Dollywood, about 2.3 miles away for rides, shows, and family fun
▷ Pigeon Forge Parkway, about 2.9 miles away by for dining, shopping, and entertainment
▷ The Old Mill Square, a historic area with shops and Southern dining, about 1.1 miles away
▷ The Island in Pigeon Forge, a popular spot for shops, restaurants, and the Great Smoky Mountain Wheel about 2.5 mile away
▷ Great Smoky Mountains National Park, about 11.3 miles away for hiking and scenic drives
・ Patriot Park - 1 miles
・ Dolly Parton's Stampede - 1.6 miles
・ Dollywood's Splash Country - 2.3 miles
・ Pigeon Forge Racing Coaster - 2.4 miles
・ LeConte Center - 2.6 miles
・ Great Smoky Mountain Wheel - 2.6 miles
・ Pigeon Forge Factory Outlet Mall - 3.1 miles
・ Alcatraz East Crime Museum - 3.2 miles
・ Pirates Voyage Dinner & Show - 3.4 miles
・ Hollywood Wax Museum - 3.6 miles
・ Smoky Mountain Ziplines - 3.6 miles
・ Titanic Museum Attraction - 3.9 miles
・ WonderWorks - 4.1 miles
・ Smoky Mountain Alpine Coaster - 4.9 miles
・ Goats on the Roof - 5.9 miles
・ Gatlinburg - 7.9 miles
・ Ripley's Aquarium of the Smokies - 8 miles
・ Anakeesta - 8 miles
・ Gatlinburg SkyPark - 8.4 miles
・ Ober Mountain - 11.3 miles
We’d love to host your Smoky Mountain getaway, come settle in and make yourself at home.
Guest Access:
As our guest, you'll have full access to the entire property, except for a few areas reserved for house supplies. You can also enjoy fantastic community amenities, including :
▷ Indoor pool, deck with outdoor seating, grilling area, and extra parking.
The Neighborhood:
Enjoy stunning views and fresh Smoky Mountain air in this charming Pigeon Forge neighborhood. Just 1.5 miles from Dollywood and minutes from the Pigeon Forge Parkway, you’re close to top attractions like The Island, The Old Mill, and popular dinner shows. It’s the perfect base for exploring Gatlinburg, hiking the Great Smoky Mountains, or simply relaxing. 4WD is recommended in snowy months for easy access.
Getting Around:
Getting here is a breeze with well-maintained roads that offer scenic views of the Smoky Mountains, making your drive as enjoyable as your stay. The complex sits atop a steep hill, so while access is smooth year-round, we do recommend a 4WD vehicle during the winter months for added ease.
Other Things to Note:
| ▼ Important |
☑︎ Pinecrest are part of a duplex unit
☑︎ Fireplace is decorative only, not for use
☑︎ NO Hot Tub: The hot tub at the pool area is not operational, and is not advertised as an amenity.
☑︎ We manage a couple of units in this building, all with very similar designs & interior decorations and potentially different orientations (e.g., kitchen on the right instead of the left). The photos on this listing were at one of our listings but you may be booked in another. Not to worry! They are all very much the same.
| ▼ House Rules & Essentials |
☑︎ Must be 25 years or older to book
☑︎ Max occupancy is 8 (including children)
☑︎ NO smoking, drugs
☑︎ NO parties – zero tolerance for damage or disruption.
☑︎ Respect the home & neighborhood
☑︎ Leave things as you found them – Damages or missing items will be charged.
☑︎ Max of 2 pets is allowed
☑︎ Pets are welcome with extra $65 fee per stay
☑︎ Each unit comes with 1 designated parking spot. There is also a small overflow parking area located in the rear of the neighborhood, just in front of the clubhouse.
| ▼ Stay Details |
☑︎ CHECK IN is at 4:00PM
☑︎ CHECK OUT is at 10:00AM
☑︎ QUIET HOURS are 10:00PM - 8:00AM
| ▼ What We Provide |
☑︎ Bears are dangerous
☑︎ Critters are around! Keep doors & windows closed
☑︎ Linens: Sheets, pillowcases, comforters (no extra blankets)
☑︎ Starter towels are provided, at least one per guest, bring extras if needed
☑︎ Basic supplies: Starter set of TP, paper towels, trash bags, shampoo, conditioner, soap, & laundry detergent (bring more for longer stays)
Interaction with Guests:
We give our guests space - but we are available whenever you need us. We are available Monday - Sunday 9 AM - 9 PM via Messenger.
Servicios en la propiedad
Piscina/spa
Piscina compartida
Piscina cubierta
Internet
Disponible en la casa: wifi
Aparcamiento y servicios de transporte
Aparcamiento en las instalaciones
Cocina
Cafetera y tetera
Frigorífico
Lavavajillas
Microondas
Placa de cocina
Tostadora
Vajilla y utensilios de cocina
Restaurante
Mesa de comedor
Dormitorios
2 dormitorios
Se proporcionan sábanas
Baño
2,5 baños
Champú
Ducha
Se proporcionan toallas
Secador de pelo
Zonas comunes
Mesa de comedor
Entretenimiento
Televisión
Zonas al aire libre
Balcón
Hogar
Jardín
Parrilla de barbacoa
Servicios de lavandería
Lavadora
Lavandería
Espacios de trabajo
Despacho
Confort
Aire acondicionado
Calefacción
Mascotas
Solo se aceptan animales de servicio, no mascotas
Características especiales/accesibilidad
Alojamiento libre de humo
Servicios e instalaciones
Plancha o tabla de planchar
Aspectos destacados de la ubicación
Cerca de un zoológico
En las montañas
Actividades
Acceso al campo de golf (opcional)
Parque acuático
Equitación en las inmediaciones
Escalada en las inmediaciones
Parque temático en las inmediaciones
Pesca en las inmediaciones
Medidas de seguridad
Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Mascotas
No se aceptan mascotas (solo animales de servicio)
Niños y camas adicionales
Los niños son bienvenidos.
No se permiten fiestas ni eventos
No se permiten fiestas ni eventos grupales.
Información importante
Importante
Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
No se permiten fiestas ni eventos grupales.
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
Las medidas de seguridad de la propiedad incluyen extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo electrónico de Vrbo con un enlace que te llevará a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.
Información de la zona
Este condominio se encuentra cerca de parques temáticos y cerca de un parque acuático, en Pigeon Forge. Espectáculo y cena Dolly Parton's Stampede y Museo del Titanic son lugares culturales emblemáticos, y algunos de los puntos de interés más populares del área incluyen Parque acuático Dollywood's Splash Country y Dollywood. Parque temático Anakeesta y Ripley's Aquarium of the Smokies son lugares increíbles que no te puedes perder. En la zona puedes practicar actividades como pesca, o disfrutar del aire libre mientras haces paseos a caballo y alpinismo. Visitar nuestra guía de viaje de Pigeon Forge
Aeropuerto de McGhee Tyson (TYS): 57 minutos en auto
Restaurantes
Old Mill Restaurant
3 min en auto
The Grist Mill Cinnamon Bread
5 min en auto
McDonald's
4 min en auto
Old Forge Distillery Moonshine
3 min en auto
Golden Corral
4 min en auto
Preguntas frecuentes
¿Hay piscina en Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Sí, en la propiedad hay una piscina techada.
¿Cuánto cuesta hospedarse en Pet-Friendly Stay, Indoor Pool Access, Firepit?
Al 2 oct. 2026, el precio más bajo encontrado por una noche de estadía para dos adultos en Pet-Friendly Stay, Indoor Pool Access, Firepit el 8 oct. 2026 es de US$ 119, y no incluye impuestos ni cargos. El precio se basa en la tarifa por noche más baja encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
No, la propiedad solo acepta animales de servicio.
¿Cuánto cuesta el estacionamiento en Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Check-out: 10:00.
¿Dónde se encuentra Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
En la montaña, este condominio se encuentra a 1,3 km de Campo de golf municipal de Gatlinburg, y a 5 km de Recinto para eventos LeConte Center at Pigeon Forge y Parque de atraciones The Island in Pigeon Forge. Rocky Top Mountain Coaster y Parque Patriot también se encuentran a 2 km.
Opiniones de Pet-Friendly Stay, Indoor Pool Access, Firepit
Opiniones
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great location and good stay!
Se hospedó 3 noches en junio de 2026
Opinión verificada
6/10 Aceptable
Joshua
4 jul. 2026
Le gustó: Check-in, comunicación
No le gustó: Limpieza, veracidad del anuncio
Found alive bug in kitchen
shower head were very low
pool was far away
Not allowed to lower the temp below 70 or might have a A/C service bill added to the stay.
Se hospedó 1 noche en julio de 2026
Opinión verificada
10/10 Excelente
Rebecca N.
3 may. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
The room was clean. No problems. Just what we needed for a weekend.
Se hospedó 2 noches en mayo de 2026
Opinión verificada
4/10 Mala
Cindi M.
26 jun. 2026
Le gustó: Check-in, comunicación
No le gustó: Limpieza
There were roaches! When we got there, we saw two roaches so we bought some spray. After spraying the downstairs, more roaches started coming out. After the first night, we discovered roaches in some of the beds. We left the unit and rented a hotel. We only stayed the first night of our 5 night reservation. We will not be coming back.
Se hospedó 5 noches en junio de 2026
Opinión verificada
8/10 Buena
Leslie R.
19 may. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
The check in was very easy and the host replies fast and they were very friendly. Close to everything. The unit itself was an older building, but clean. Some cosmetic things could be updated. I didn’t realize all of the bedrooms were upstairs. The air conditioning wasn’t working good upstairs and it too warm for comfort.
Se hospedó 3 noches en mayo de 2026
Opinión verificada
8/10 Buena
Christy E.
6 abr. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Property was clean and the location was very convenient to attractions. Communication was easy. Only downside was that the indoor pool was closed during our entire stay. It was one of the main reasons we chose this property. It would have been nice to know that the pool was not open.
Se hospedó 4 noches en abril de 2026
Opinión verificada
6/10 Aceptable
Sarah
29 may. 2026
Le gustó: Check-in, comunicación
The original condo we had requested was cancelled during our drive to Tennesse due to a maintenance issue, but we were transferred to a different condo without issue. Although the furnishings were updated, and the beds were clean, two of the bathroom sinks were leaking, and one of the doors to the utility closet was missing. The floors didn't feel super clean, the walls were scuffed up, and there were stains on some of the bedroom window curtains. The staff was helpful when contacted and responded in a timely manner. I would give this a three just because the staff was helpful.
Se hospedó 3 noches en mayo de 2026
Opinión verificada
10/10 Excelente
Molly R.
11 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Clean, quiet place for us to stay while spending some time in the Smokys for Christmas! Host was very responsive. Grateful for a full kitchen and washer and dryer. Thanks for the hospitality!
Se hospedó 3 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
Calen P.
25 nov. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Very accommodating to our last minute request for early check-in. Place was clean and ready to go. Couldnt have been more pleased.
Se hospedó 1 noche en noviembre de 2025
Opinión verificada
8/10 Buena
Shauna K.
2 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Pool wasn't available but was accommodated. We asked for early check in and wasn't allowed but the condos were not busy or even remotely full. Older accommodation but clean and comfortable. Host was great at responding to messages. Appreciate the ease of location as well. I do recommend this host and their accommodations. Thank you
Se hospedó 4 noches en febrero de 2026
Opinión verificada
10/10 Excelente
James P.
11 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Clean unit with a great location
Clean rent with great location close to everything.
Se hospedó 2 noches en mayo de 2025
Opinión verificada
10/10 Excelente
jennifer g.
3 sept. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great location! Host available and easy to work with. Plenty of room.
Se hospedó 6 noches en junio de 2025
Opinión verificada
2/10 Terrible
Mikayla B.
1 abr. 2026
No le gustó: Limpieza, check-in, veracidad del anuncio
Floor was not clean when we came in. House smells funny. Pool does not work. Lied about hot tub and when asked was just told it was on property.
Se hospedó 4 noches en marzo de 2026
Opinión verificada
4/10 Mala
Steve A.
6 may. 2026
Le gustó: Check-in, ubicación
No le gustó: Veracidad del anuncio
The property was falsely advertised. 4 bedrooms and 4 1/2 baths. We only had 2 bedrooms and 2 1/2 baths. We had 6 adults. The location was excellent, but the condo is outdated and needs a lot of maintenance. Dining area floor was not complete, shower head came out of enclosure, strainer came out of shower causing foot to go in the hole. Two sofa beds, but could only pull out one and all the mattresses were awful. Condo had a musky smell. Contacted host. A small refund was given.
Se hospedó 2 noches en abril de 2026
Opinión verificada
10/10 Excelente
Kelly
30 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
The place was very clean and nice. The manager was great with communication. The area was close to attractions and easy to access. We will definitely stay again!!
Se hospedó 3 noches en agosto de 2025
Opinión verificada
10/10 Excelente
Dene P.
1 sept. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
great communication from the owner. we arrived late at night and he still responded right away. the building is clearly an older building but the unit has been updated and kept clean. conveninent location, as advertised. we enjoyed our stay very much.
Se hospedó 4 noches en agosto de 2025
Opinión verificada
6/10 Aceptable
Tim
19 abr. 2026
Le gustó: Limpieza, check-in, comunicación, veracidad del anuncio
Pros: The communication and friendliness of the host!
2.5 bathrooms and 2 bedrooms provided plenty of space for us, and there was ample seating in the living room.
The view was beautiful and the setting quiet, also very close to town.
Great washer and dryer provided, a glass blender, and things like a grater and measuring cups that you might forget to bring.
Lots of towels, and pool towels were provided in one of the bathrooms.
There was an issue which we needed maintenance to fix and they came earlier than expected, which was great!
Cons: The living room carpet needs to be replaced, so there is a mustiness on the downstairs level. We bought febreeze so that helped during our stay. The walls also need a repaint but that’s just cosmetic.
Roaches in the kitchen so be prepared for that.
The nonstick cookware had old food on it and was scratched up, so bring your own if you plan to cook.
Se hospedó 5 noches en abril de 2026
Opinión verificada
10/10 Excelente
Russell K.
30 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Time Spent with grandkids!
Centrally located. Clean. Quiet. Lots of room. Just minutes away from all attractions.
Se hospedó 3 noches en mayo de 2025
Opinión verificada
10/10 Excelente
Debra h.
18 oct. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Everything was great and the guy doing maintenance was great we asked for a broom so we could sweep the floor and in no time he had it for us. Will be back
Se hospedó 6 noches en septiembre de 2025
Opinión verificada
4/10 Mala
Sandi W.
24 jun. 2026
No le gustó: Limpieza, comunicación, ubicación, veracidad del anuncio
This property is not as described! We received a text from the host stating our unit had a hot tub and gave us specific instructions on how to use it. There was no hot tub in our unit. The time and distance to get to major attractions was not even close to accurate (that was a huge reason we chose this unit since we had 4 kids with us) and definitely not walkable. There were cockroaches and when we texted, we were told the roach treatment had been done which it obviously hadn’t been because we saw roaches of all sizes. They dropped off a can of Raid for fleas and lice late at night and expected us to take care of the problem. The carpet was filthy, no broom or vacuum to try to clean the floor. We went out and bought a broom so we could sweep the crumbs to leave less food for the roaches. The mattresses were very uncomfortable. We also didn’t have access to the pool unless someone was already inside and let us in. The door was locked with no keypad. The keypad for the unit also didn’t work at times even tho we had the text stating the correct code pulled up on our phone. We had a great time at Dollywood but heading back to our unit was not a pleasant way to end the day. Came home early due to the poor conditions. Hate to be a downer but we’ll never stay here again.
Se hospedó 6 noches en junio de 2026
Opinión verificada
10/10 Excelente
Justin D.
3 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Very close to everything! Dollywood is down the road ( less than 1 mile), Walmarts 12 minutes out, mountain coasters, horseback riding, go karts, “The Island” amusement park and arcade, BBQ and local food spots are all within a 5-20 minute drive. Location is PRIME! The condo was great! Nice and quiet! Plenty suitable for 3 adults and 4 kids. Very comfortable and relaxing. Not to mention, we were able to bring our border collie Axel. All of the personnel have been a pleasure to work with as well. Our pool key was missing and they replaced it on the spot. They even asked if we would like an additional box fan to help circulate some of the air upstairs. But we didn’t even open it. It was 90-94 degrees outside and it was very comfortable inside with the just the central A/C set at 70.Overall, this was awesome! Definitely worth the visit!
Se hospedó 8 noches en julio de 2025
Opinión verificada
8/10 Buena
Jill B.
28 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Family vacation
My husband and myself stayed 5 nights with our 2 dachshunds and 4 teens. The location was great close to everything and easy to get to it got a little hot in the evenings and want something was said to management. They promptly brought an upstairs window unit for us to use within the same .The location was great close to everything and easy to get to it got a little hot in the evenings and want something was said to management. They promptly brought an upstairs window unit for us to use within the same day. They only recommendations that we would have would be updating some of the appliances and fixtures in the home. I would prefer chairs rather than benches at the dining room table and there needed to be more kitchen supplies, such as dish, rags, and oven mitts. The pool was nice, but not heated so it was very cold and not many were using it. Management was great and checked it n several times to see if we needed anything and even recommended some of their favorite spots. Would definitely recommend
Se hospedó 5 noches en junio de 2025
Opinión verificada
4/10 Mala
Lisa M.
20 ago. 2025
Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza
The positives- location and communication. Townhouse was tucked away from the main scene of Pigeon Forge, in a quiet complex, and conveniently located close to the parks. The property manager was responsive to messages. The negatives- The first thing we noticed was the smell of dog and old smoke. As we settled in, we noticed spiders in a few corners, the stairs had not been vacuumed, dust bunnies behind the door, underneath the beds were very dusty, toothpaste on a bathroom cabinet, and pink mold on the shower curtain. Kitchen walls were splattered with food and a few dead gnats. One of the most glaring areas of dirt was the coating of dust on the downstairs HVAC vents and the dirt/mold on the downstairs bathroom vent, dirt that has happened over time and not just between cleanings. It was also VERY evident that the bag of extra linens had been used and not switched out, the pillows and extra blankets smelled strongly of dog. The mattresses in both rooms were quite springy, sunk towards the middle, and squeaked with almost all movements. At one point, an outlet that had been used came out from the wall- a huge safety issue. We also had nightly ant invasion. The property manager sent the cleaners out to re-clean, hovever, aside from replacing the linen bag and vacuuming of the stairs, the remaining issues were not addressed. He offered a third attempt. Although the some furniture in this property were recently updated, the unit needs some TLC and a DEEP CLEANING.
Se hospedó 5 noches en agosto de 2025
Opinión verificada
2/10 Terrible
Jessica B.
12 sept. 2025
No le gustó: Limpieza, comunicación, veracidad del anuncio
We were very disappointed in the state of this rental property when we arrived. The cleanliness of the unit was subpar at best, foot grime in the showers, hair in the sink, dust balls on the floor, the walls had multiple stains (boogers?) and several sheets had red stains (blood?). Exposed nails, missing baseboards, 2-3 inch gaps between the floor and wall. We have several dozen photos and videos of the issues we found. Most concerning was the downstairs electrical outlet that was hanging out of the wall in the living room area (TV cables were run to this outlet). It actually sparked when we pulled the TV plug out as a safety precaution. Needless to say, we were unable to watch that TV. Upstairs TV was apparently too far from the Wi-Fi router - we had to burn through ourcellular Hotspot just to watch TV. Within an hour of arrival, we sent texts and had a call with the customer service contact - they specifically said they didn't have 'authority' to dispatch an electrician and that someone would reach out to us the next day. We never received a call or text about the outlet/electrical issue. We tried to find another location but found none immediately available. The atrocious level of uncleanliness aside, the lack of attention to the electrical issue was a huge liability red flag.We are extremely disappointed with the state of the unit and lack of concern for guest safety. Our family vacation was extremely stressful due to this issue. Such a disappointing experience!