Una piscina techada, una piscina al aire libre de temporada, sombrillas
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Opiniones sobre RiverStone Condo Resort & Spa

4 out of 5
RiverStone Condo Resort & Spa
212 Dollywood Ln, Pigeon Forge, TN

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 766 de 1004 opiniones" "
Evaluación: 8 - Bueno. 165 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 38 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 24 de 1004 opiniones" "
Evaluación: 2 - Terrible. 11 de 1004 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,4/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

María Eugenia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was beautiful, clean, and very convenient for a visit to the smoky mountains with the family. I would definitely come back.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 9 abr. 2024
Maria,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excelente

Vanesa, Smithfield

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Garrett

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They was very nice
Se hospedó 3 noches en mayo de 2024
Respuesta de Management el 15 may. 2024
Garrett, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property and the lazy river was a great way to relax
Se hospedó 3 noches en mayo de 2024
Respuesta de Management el 15 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Mary

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our family liked everything about the property, the only thing I did not like was our room faced the golf course I would have preferred the Mountain View 🙂
Se hospedó 3 noches en mayo de 2024
Respuesta de Management el 15 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

8/10 Bueno

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We really enjoyed the resort! The room was beautiful, and there was plenty of parking. The pool and fitness center were also very nice. The only real disappointment was the lack of in room coffee. There was a coffee maker, but no coffee was provided. We had to walk down the street to the lobby for coffee in the morning and didn’t stay long enough to make it worth buying coffee for the room. It’s an odd thing for a room in that price point. There was some wear and tear in the kitchen and sliding glass doors. The room definitely needed some repair. We really enjoyed the river view, the bed, and in room laundry. We weren’t able to get spa appointments with a week’s notice, so call early if you’d like those services. Overall, it was a positive experience.
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 13 may. 2024
Barbara, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excelente

MARILYN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had an amazing time. The unit we stayed in was so nice, I almost wanted to ask if it was for sale lol. Great place for the family to go. Clean, quite, friendly staff, we received a free upgrade just because and were told they do returning customer discounts. We will definitely be back and stay at the Riverstone. Everything we planned on doing was less than 20 minutes away from here. Love, love, love this place! Thank you again for a great stay!
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 13 may. 2024
Marilyn, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excelente

Margaret, White Hall

Le gustó: Servicios
Great condo!
Se hospedó 5 noches en mayo de 2024
Respuesta de Management el 13 may. 2024
Margaret, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

8/10 Bueno

JULIA

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved how roomy and clean it was. My only disappointment was being told I would be charged $250 for smoking anywhere on the premises including the balcony and car. I did observe several people smoking all over the premises so I did feel some type of way about that. Overall it was a 9/10
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 13 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

suyapa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelent place for the family!!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 11 may. 2024
Suyapa, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Chris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
This place never disappoints! It’s always clean and the rooms are beautiful and spacious. The staff are always friendly and ready to assist in any way.
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 11 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Shannon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely grounds. Free coffee, tea, and cocoa available in the lobby was a nice touch. Heated lazy river was so relaxing. Will be back!!
Se hospedó 4 noches en mayo de 2024
Respuesta de Management el 11 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 11 may. 2024
Steven, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Cynthia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was so wonderful. We had such a wonderful time. It was quiet and so peaceful. We loved the pools.
Se hospedó 4 noches en mayo de 2024
Respuesta de Management el 10 may. 2024
Cynthia, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excelente

Scott

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed being so close to all of the attractions and yet still being able to enjoy the riverside view
Se hospedó 7 noches en mayo de 2024
Respuesta de Management el 9 may. 2024
Scott, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excelente

Mary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The ladies that checked us in were amazing. It was fairly busy yet they were professional and courteous. During our stay the maintenance staff was helpful in guiding us to the areas we were looking for. The lazy river was serene, the hot tub was nice and warm. Check out was seamless.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 9 may. 2024
Mary, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excelente

Kaylajo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was absolutely amazing. My family is already planning for next year.
Se hospedó 3 noches en mayo de 2024
Respuesta de Management el 9 may. 2024
Kaylajo, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excelente

Penelope, Newark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was well maintained with lovely amenities. We had both a screened room and a balcony. The unit was very spacious and well equipped.
Se hospedó 3 noches en mayo de 2024
Respuesta de Management el 9 may. 2024
Penelope,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excelente

Deborah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024
Respuesta de Management el 8 may. 2024
Deborah, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pools are great. River view is beautiful and peaceful.
Se hospedó 4 noches en mayo de 2024
Respuesta de Management el 6 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Bryan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Doorbells need to be on outside patio. Can’t hear it if you are sitting on Padio.
Se hospedó 3 noches en mayo de 2024
Respuesta de Management el 6 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Cliff

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
This was the absolute best experience all around, ever.
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 6 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Jenny

Viajó con su familia
Excelente servicio, todo limpio, personal muy amable y atento
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 5 may. 2024
Hola Jenny, Gracias por tomarte el tiempo para escribir una resena tan detallada.Estamos felices de que hayas disfrutado de tu estancia, Esperamos tenerte de nuevo como invitado en nuestro Hotel.

10/10 Excelente

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Secluded, quite, and very luxurious.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 5 may. 2024
Andrew, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

AnnaMarie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the resort and the employees here. It was nice and clean and quiet. We will definitely be back to stay. The spa was also very clean and friendly !
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 4 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We stayed in a beautifully appointed condo . Our back patio was on the edge of the golf course . We really enjoyed the view and it was very quiet .
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 1 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Jacob

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff and facilities. Pool and lazy river were a huge plus!
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 1 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
After staying in the Smokey Mountains for many years, both cabins and hotels, we ran across this one. This is the best stay we have ever had. Room was very clean and appointed beautifully. The grounds and amenities were amazing and the staff was very friendly, knowledgeable, and professional. We will be back! My only hesitation is I have let this hidden gem out, but it deserves it.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 1 may. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Viktoriya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 1 may. 2024
Viktoriya,Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was very undated and beautifully decorated. The landscaping outside was very well done also. We have stayed in some so so places in Pigeon Forge but after staying at Riverstone Resort we wont stay anywhere else. The price is very reasonable too especially with all the amenities it has to offer.
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 29 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Susan

Viajó con su familia y niños pequeños
Le gustó: Servicios
Loved the kids’ activities available right on property
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 28 abr. 2024
Susan, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 30 abr. 2024
Marie,Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Larry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 28 abr. 2024
Larry, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 28 abr. 2024
Steven, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Michelle P.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the lazy river!
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 27 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Jeff

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 27 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

DAVID

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 27 abr. 2024
David, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

randall j

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Management el 27 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We left the westgate a day early to come to your place. Much better than the wesgate
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 27 abr. 2024
Christopher,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excelente

Mia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I didn’t want to leave! Don’t use washers, there’s a really bad mold build up. Other than that this was my favorite place during my vacation so far. Heads up, Uber is harder to come by…especially during late hours.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 26 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Andrea, Heemskerk

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top hotel, fijne locatie en een leuke plaats om te bezoeken.
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 9 may. 2024
Andrea, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excelente

danny

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had an amazing stay at RiverStone. Our son's loved the Lazy River and the cookies. We can not wait to return!
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 26 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check-in and out. Easy parking and close to restaurants and shopping. The room was very clean and had everything we needed. Would definitely stay again.
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 26 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Carmen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the comfortability and coziness of our room. It was the perfect end to our trip to relax in the jacuzzi and enjoy a nice fire. We'd absolutely stay here again!
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 24 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Hannah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 24 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Josh

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 13 may. 2024
Josh, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excelente

Kristin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
24 hour indoor pool and lazy river were great! Condo was clean and well prepared. Staff friendly and helpful. Great for families.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 22 abr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excelente

Lori

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Very nice location to everything and nice pool area clean
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 20 abr. 2024
Lori, Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Tammy

Se hospedó 2 noches en abril de 2024
Respuesta de Management el 9 may. 2024
Tammy, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!