Balcón

Opiniones sobre Creekstone Inn

2 out of 5
Creekstone Inn
4034 S River Rd, Pigeon Forge, TN

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 1257 de 1948 opiniones" "
Evaluación: 8 - Bueno. 495 de 1948 opiniones" "
Evaluación: 6 - Aceptable. 139 de 1948 opiniones" "
Evaluación: 4 - Mediocre. 37 de 1948 opiniones" "
Evaluación: 2 - Terrible. 20 de 1948 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Wolfghan

Viajó con su familia
No cambian las sábanas todos los días, ni tampoco las dejan ordenadas las camas
Se hospedó 2 noches en septiembre de 2023
Respuesta de Heather, Customer Service Agent el 5 sept. 2023
Agradecemos que haya compartido sus comentarios sobre su reciente estancia en el Country Cascades Waterpark Resort. Valoramos su retroalimentación y lamentamos que su experiencia no haya sido completamente satisfactoria.Lamentamos la falta de cambio diario de sábanas y el desorden en las camas durante su estancia. Entendemos que la limpieza y el orden en las habitaciones son aspectos fundamentales para la comodidad de nuestros huéspedes, y le pedimos disculpas por cualquier inconveniente que esto haya causado. Sus comentarios son importantes, y los compartiremos con nuestro equipo de limpieza para asegurarnos de que estos problemas se aborden adecuadamente en el futuro.Esperamos que considere darle otra oportunidad a nuestro resort en el futuro y experimentar una estancia más satisfactoria. Si decide volver, no dude en comunicarse con nuestro personal en cualquier momento si necesita algún servicio adicional o ajustes en la habitación.Gracias por elegir el Country Cascades Waterpark Resort, y esperamos tener la oportunidad de servirle mejor en su próxima visita.

8/10 Bueno

Isidro, Sarasota

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en julio de 2023
Respuesta de Blake el 10 jul. 2023
Isidro, It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excelente

Gloria M

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estancia cómoda, agradable y relajante.
Se hospedó 4 noches en diciembre de 2022
Respuesta de Heather, Customer Service Agent el 9 dic. 2022
Thank you for the nice review. We hope you return soon.

10/10 Excelente

Maria

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exelente ubicacion,cerca de todo ,exelente trato al cliente y el desayuno muy bueno
Se hospedó 3 noches en febrero de 2022
Respuesta de Heather, Customer Service Agent el 4 mar. 2022
Thank you for the review; we are glad you enjoyed the location and breakfast in our Rise & Shine Cafe. We look forward to seeing you again soon.

10/10 Excelente

Ricardo

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente servicio todo me pareció muy bien las señoras de las limpieza muy amables la señora Yaely que atiende el desayuno muy atenta muchas gracias por su servicio volveria cada vez que pueda.
Se hospedó 2 noches en enero de 2022
Respuesta de Blake el 2 feb. 2022
Thank you for the excellent perfect review score of your recent stay with us. We look forward to seeing you again soon.

10/10 Excelente

Yesika

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nos cambiaron a una habitación más grande sin costo para que no escucháramos el ruido de la construcción. Las habitaciones estaban en excelentes condiciones y el desayuno muy bueno.
Se hospedó 3 noches en enero de 2022
Respuesta de Blake el 29 ene. 2022
We are glad you chose to stay with us. We certainly strive for everyone to have a 5-star experience with us. We encourage you to reach out to us if anything about your stay you would like to discuss. Thank you again for staying with us.

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2021
Respuesta de Heather, Customer Service Agent el 29 dic. 2021
Michelle, thank you for the lovely 10 out of 10 review score. We look forward to your next visit with us. Thank you again.

10/10 Excelente

Lorena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bueno
Se hospedó 3 noches en diciembre de 2021
Respuesta de Heather, Customer Service Agent el 28 dic. 2021
Lorena, thank you for the excellent review of your recent stay. We look forward to your next visit with us.

10/10 Excelente

Wilfredo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La vista al rio es maravillosa. Escuchar el agua correr es muy relajante. La organización de las camas es única, me gustó.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Heather, Customer Service Agent el 23 dic. 2021
Thank you for taking the time to write a review of your recent stay with us. We appreciate the kind words and hope to see you again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente experiencia, desayuno, cuartos , servicio todo excelente.
Se hospedó 2 noches en junio de 2021
Respuesta de Heather, Customer Service Agent el 16 jun. 2021
Thank you for the nice review of your recent stay with us. We are glad you enjoyed breakfast in our Rise & Shine Cafe. We look forward to seeing you again soon.

10/10 Excelente

Yessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Maravillosa
La vista era hermosa, nuestro cuarto muy limpio y el personal muy amable, regresaria otra vez sin dudarlo..
Se hospedó 3 noches en junio de 2021
Respuesta de Heather, Customer Service Agent el 15 jun. 2021
Thank you for the nice review. We are glad you would return with hesitation. We appreciate the picture you posted and look forward to seeing you again soon.

10/10 Excelente

Patrick

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was neatly remodeled the breakfast was very good and the workers were very nice we'll definitely be back to this hotel. Great deal for the money
Se hospedó 3 noches en mayo de 2024
Respuesta de Michelle el 21 may. 2024
We're truly delighted to receive your glowing review! It's fantastic to know that you appreciated our remodeled hotel, enjoyed the delicious breakfast, and found our team to be friendly and accommodating. We're committed to providing exceptional service and value to our guests, and we're thrilled that you're already planning to return. Thank you for choosing us, and in the spirit of hospitality, we look forward to welcoming you back for another enjoyable stay!

10/10 Excelente

Jill, DUNKIRK

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
HOTEL STAFF WAS VERY FRIENDLY AND EFFIECIENT. ROOMS ARE SO VERY SPACIOUS AND VERY CLEAN!! AMMENITIES VERY NICE. VIEW OF RIVER FROM BALCONY (WITH 2 ROCKING CHAIRS) WAS BEAUTIFUL! QUIET AND SERENE LOCATION!
Se hospedó 2 noches en mayo de 2024
Respuesta de Blake el 21 may. 2024
Jill, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our friendly and efficient staff, spacious and clean rooms, as well as our amenities. It's fantastic to know that you appreciated the beautiful view of the river from your balcony and found our location quiet and serene. Your feedback means a lot to us, and we can't wait to welcome you back for another enjoyable stay!

10/10 Excelente

WILLIAM

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Blake el 21 may. 2024
William, Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean, family-friendly, and in a great location. Creating a welcoming and comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of hosting you and your family again in the near future!

10/10 Excelente

Jaime, Immokalee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024
Respuesta de Blake el 22 may. 2024
Jamie, "Thank you so much for sharing your exceptional experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing top-notch service and creating memorable experiences for our guests is our utmost priority, and it's truly gratifying to know that we've succeeded in exceeding your expectations. We look forward to welcoming you back for another outstanding stay in the near future!"

10/10 Excelente

Angela

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Blake el 21 may. 2024
Angela, Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean, family-friendly, and in a great location. Creating a welcoming and comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of hosting you and your family again in the near future!

10/10 Excelente

Nicole

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed here multiple times the staff are always friendly and quick with check in. TVs are small they need upgraded but overall it’s a great place to stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesse el 19 may. 2024
Thank you for taking the time to share your experience and for your continued loyalty to our hotel. We're thrilled to hear that our friendly staff and efficient check-in process keep you coming back.We appreciate your feedback regarding the TVs. Upgrading our amenities is always on our radar, and we will certainly take your suggestion into consideration for future improvements.Overall, we're glad you find our hotel to be a great place to stay, and we look forward to welcoming you back for another enjoyable visit. If there’s anything specific we can do to make your next stay even better, please don't hesitate to let us know.

4/10 Mediocre

Dawn, Baltimore

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
We stay for a week. The staff at the office were very nice. Our bed was never made up or sheets changed until we requested it. And even after that day our bed was never made up again. Nor was the room cleaned. They did bring clean towels and took out the trash. There was no counter space to do anything. We had to live out of our suitcases because there was no where to put out clothes. The handle on the toilet had to be jiggled to stop it from constantly running. The stopper in the tub was broken. I had to move it every time I took a shower to keep the water from building up. There was no overhead lighting in the kitchen and livingroom. There was a dim light underneath the microwave. The only heating/cooling unit was beside the bed. The heat didn't make it to the living area. The freezer wasn't working properly. We bought ice cream that melted and had to be thrown out. I usually recommend places that I stay to my friends and family but I cannot in good conscience recommend this hotel.
Se hospedó 7 noches en mayo de 2024
Respuesta de Jesse el 19 may. 2024
We are sincerely sorry that you did not enjoy your recent visit. As far as housekeeping we do not clean the rooms while the guests are in-house unless it is requested Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 Excelente

Robert

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesse el 19 may. 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

8/10 Bueno

Deborah, Brunswick

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Bathroom was designed weird. Opening to bathroom faced one of the beds. The person in the other bed was always disturbing the sleeping person in the middle of the night
Se hospedó 4 noches en mayo de 2024
Respuesta de Heather, Customer Service Agent el 17 may. 2024
Thank you for your feedback on your recent stay at Creekstone Inn. We apologize for any inconvenience you experienced due to the bathroom design.Your comfort and satisfaction are our top priorities, and we appreciate you bringing this issue to our attention. We understand how important a good night's sleep is, and we are sorry to hear that the bathroom layout caused disturbances. We are continuously working on improving our facilities and will certainly take your comments into consideration for future renovations.We hope to have the opportunity to welcome you back and provide a more comfortable experience. If there is anything else we can assist you with or if you have further suggestions, please don't hesitate to let us know.Thank you for choosing Creekstone Inn.

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de Blake el 18 may. 2024
Robert, "Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great stay with us. It's our pleasure to provide you with a memorable experience, and we're glad you enjoyed it. We hope to have the opportunity to welcome you back soon for another fantastic stay. Until then, safe travels!"

10/10 Excelente

Ricky

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice rooms. Bathroom much bigger than across the creek.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse el 16 may. 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excelente

Dinah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse el 16 may. 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excelente

Wu

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good.
Se hospedó 2 noches en mayo de 2024
Respuesta de Michelle el 15 may. 2024
We're overjoyed to receive a flawless rating from you! It's fantastic to know that you had such a great time at our hotel. We hope to have the pleasure of hosting you again soon.

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great, we enjoyed our 2 day stay. Views from the balcony were awesome. Picky things were the electric plug next to the sink where the coffee pot sits didn't work. Toilets were a little low and a curtain or bifold door to the back bedroom would have been nice. Breakfast was just okay. Would stay there again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Blake el 15 may. 2024
Dianna, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed the views from your balcony and that overall, you had a great two-day stay. Your comments about the electric plug and the toilets have been noted, and we'll certainly look into addressing these issues to enhance the comfort of our guests. We appreciate your suggestion regarding the back bedroom and will consider it for future improvements. Your input regarding breakfast is also valuable, and we'll strive to make enhancements to ensure a more enjoyable dining experience for our guests. We hope to have the pleasure of welcoming you back for another stay in the future!

8/10 Bueno

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall very nice. Good full breakfast. The door to our room was hard to open, it was stuck. Very clean. Beautiful sound of the rushing river and nice view of river.
Se hospedó 1 noche en mayo de 2024
Respuesta de Michelle el 14 may. 2024
Thank you for your review and for choosing to stay with us! We're delighted to hear that you enjoyed our full breakfast and found our hotel to be clean with beautiful river views. We appreciate your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excelente

Danielle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse el 13 may. 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excelente

Christina E

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place along the river/creek. Very clean and centrally located to Dollywood-will book again when back in town.
Se hospedó 2 noches en mayo de 2024
Respuesta de Blake el 12 may. 2024
Christina, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our location along the river/creek to be lovely. It's fantastic to know that our central location to Dollywood was convenient for you, and we're thrilled to hear that you're already planning to book with us again when you're back in town.Maintaining a high standard of cleanliness is one of our top priorities, so we're glad that you found our hotel to be very clean. We can't wait to welcome you back for another fantastic stay. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, safe travels, and we look forward to seeing you again soon!

10/10 Excelente

Heather

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only thing that I was concerned about was when the river rose after a rainstorm. It flooded part of the parking lot across from us. So it had me a little worried.
Se hospedó 4 noches en mayo de 2024
Respuesta de Jesse el 11 may. 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excelente

Becky

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful river view wish it was warmer so I could have used the Complementary tubes to float down the river. Only thing that could have been better was the grits and oatmeal on breakfast bar. The grits were not cooked properly at all. I highly recommend the ladies who prepare it actually learn how to make them so they are not so watery and grainy.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesse el 10 may. 2024
Thank you for sharing your experience with us. We're delighted that you enjoyed the beautiful river view during your stay! We apologize that the weather wasn't warmer for you to use the complementary tubes on the river.We appreciate your feedback about the grits and oatmeal on the breakfast bar. We will definitely pass along your comments to our kitchen team so they can improve the preparation of these items. Your recommendation is valuable to us, and we strive to ensure that all aspects of our guests' experience meet or exceed expectations.We look forward to the opportunity to welcome you back and provide you with an even better stay.

2/10 Terrible

Johanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the balcony overlooking the river, liked the room layout, but wished the shower/toilet area was a bit bigger, and the toilet wasn’t sooo low. The breakfast was really nice. The convience to everything was great! The beds were comfortable. Overall, we’d definitely stay here again!!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Michelle el 10 may. 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

10/10 Excelente

gerald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The place is very nice. The employees were very helpful and located generally around Hollywood Canoe complain. Had a good time. The ducks were fun.
Se hospedó 3 noches en mayo de 2024
Respuesta de Blake el 9 may. 2024
Gerald, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff to be helpful. Creekstone Inn is indeed a fantastic area to explore, and we're delighted you had a great time. Those ducks are always a hit! We hope to welcome you back soon for another wonderful experience.

10/10 Excelente

Larry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The beds were very comfortable and the room had a great view of the Creek.
Se hospedó 1 noche en abril de 2024
Respuesta de Michelle el 7 may. 2024
What a fantastic review! We couldn't be happier to see that you rated your stay with us a perfect 5 out of 5. Thank you for choosing Creekstone Inn for the best vacation ever!

8/10 Bueno

kirsten

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great stay! really enjoyed the ducks and good breakfast!
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesse el 6 may. 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excelente

Peter

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay, continental breakfast was not the best but better than nothing!
Se hospedó 2 noches en abril de 2024
Respuesta de Michelle el 3 may. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall stay with us. We understand that our continental breakfast might not have met your expectations entirely, and for that, we sincerely apologize. Rest assured, we continuously strive to enhance our offerings to ensure all our guests have a delightful experience. Your valuable comments will be shared with our team, and we'll work diligently to make improvements where necessary. In the spirit of hospitality, we hope to welcome you back soon and provide you with an even more enjoyable stay.

8/10 Bueno

Fauzan

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place to stay with family. Nothing luxurious but it has two king beds separated by bathroom in between which is not common. So the rooms are big.
Se hospedó 3 noches en abril de 2024
Respuesta de Michelle el 2 may. 2024
Thank you for your kind review! We're delighted to hear that you found our hotel to be a good place to stay with your family. In the spirit of hospitality, we take pride in providing spacious accommodations that cater to the needs of our guests. It's wonderful to know that you appreciated the unique layout of our rooms, offering ample space and privacy. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay soon!

10/10 Excelente

Antoinette

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Balcony on the Little Pigeon River was a nice bonus. Located off the main highway, area is quiet and in with nature!! Staff very friendly, and breakfast venue was great with a good selection of food. I’d recommend this place for anyone!!!
Se hospedó 4 noches en abril de 2024
Respuesta de Jesse el 2 may. 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Excelente

Alina

Se hospedó 1 noche en abril de 2024
Respuesta de Michelle el 3 may. 2024
Your perfect rating means the world to us! We're thrilled that you enjoyed your time at our hotel and hope to welcome you back soon.

10/10 Excelente

Anna

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property is nice could use vending machines in the back building but it is cozy and clean the staff is nice as well.
Se hospedó 2 noches en abril de 2024
Respuesta de Jesse el 2 may. 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

8/10 Bueno

Larry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed the comfy bed and the great view of the river from our balcony. The included breakfast was delicious.
Se hospedó 1 noche en abril de 2024
Respuesta de Michelle el 2 may. 2024
Thank you so much for sharing your experience with us! We're delighted to hear that you enjoyed the comfy bed, the breathtaking view of the river from your balcony, and the delicious breakfast during your stay. Providing exceptional comfort and memorable experiences is what we strive for in the spirit of hospitality. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Michelle el 30 abr. 2024
Thank you so much for the perfect score! We're delighted to hear that you had such an exceptional experience during your stay with us.

10/10 Excelente

Vickie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very accommodating and the breakfast was excellent! Enjoyed eating outside! We were impressed that they had tubes for pool or floating on river! Was only a one night stay but we would go here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse el 29 abr. 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Excelente

Robbie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Food was not cooked properly. Grits were not done nor were the diced potatoes.
Se hospedó 2 noches en abril de 2024
Respuesta de Jesse el 29 abr. 2024
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 Excelente

Shannon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed in a ground floor efficiency and it was super nice and clean. The private sitting area with rockers overlooking the water was also very nice. Highly recommend and will definitely book again for our next trip!
Se hospedó 2 noches en abril de 2024
Respuesta de Jesse el 29 abr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay in our ground floor efficiency and that it was super nice and clean. It's wonderful to know that you appreciated the private sitting area with rockers overlooking the water.We truly appreciate your recommendation and are excited to welcome you back for your next trip!

6/10 Aceptable

wendy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Property is older but is clean. Breakfast was so so. Area was a little run down. It was fine for what we need it for
Se hospedó 3 noches en abril de 2024
Respuesta de Jesse el 29 abr. 2024
Thank you for your feedback and for choosing to stay with us. We appreciate your comments and are glad to hear that you found our property clean and suitable for your needs.We take guest feedback seriously, and we'll certainly take your comments about the breakfast into consideration as we strive to improve our offerings. Regarding the area, we understand your perspective and continuously work to maintain and enhance our surroundings.We hope to have the opportunity to welcome you back in the future and provide an even better experience.

6/10 Aceptable

Suzanne

Viajó con su familia
Le gustó: Limpieza
Loved the river view and convenience to everything. The rooms were neat. Kinda noisy and the breakfast was not very good.
Se hospedó 2 noches en abril de 2024
Respuesta de Michelle el 27 abr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excelente

Jessica, New York

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice, clean spacious rooms with lovely balcony overlooking the creek.
Se hospedó 6 noches en abril de 2024
Respuesta de Jesse el 26 abr. 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
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Se hospedó 4 noches en abril de 2024
Respuesta de Jesse el 26 abr. 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excelente

Edward

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our 3rd stay here. A great place at a great price. Never fails to disappoint!
Se hospedó 4 noches en abril de 2024
Respuesta de Blake el 20 may. 2024
Edward, Thank you for being a loyal guest and choosing to stay with us for the third time! We're thrilled to hear that you continue to enjoy your experiences at our hotel and that we consistently meet your expectations. Your kind words and continued support mean the world to us. We look forward to welcoming you back for many more memorable stays in the future!

10/10 Excelente

shannon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sitting on the balcony listening and watching the river flow and the animals.
Se hospedó 3 noches en abril de 2024
Respuesta de Jesse el 25 abr. 2024
"Thank you for sharing that your balcony time by the river was a highlight of your best vacation ever! It's moments like these that create lasting memories. We can't wait to welcome you back for more peaceful and enjoyable stays."