Hoteles en Pico, La Trinidad

"The building is quite new , spacious, comfort rooms very adequate & clean. Quiet neighborhood & staff service is excellent. Parking needs room for improvement. Overall 4 stars!..."

"There was a smell in the room that smelled like. A. Open swege pipe thats not been plugged. B. Fish 3 days old. They can not fix it. It stayed with us for 3 days during our stay. Its obvious they tried to mask it on 1 day with air freshners. I recommend avoiding if you can."

"En general bien. La atención del personal del hotel fue muy buena desde antes de que nos diesen las habitaciones. No obstante la hora de entrada (3 de la tarde) parece demasiado tardía. No tuvimos servicio de habitación la segunda noche que estuvimos. Se ve el desgaste de las instalaciones y es una pena que no se cuiden ciertos detalles estéticos porque el hotel ganaría mucho. En general es un buen hotel provincial en el que hospedarse."

"Upon check in you have to wait for 15 minutes in the lobby because no one was there to assist you. Each room has it's own owner and therefore you have to wait for someone to help you. The worst part is the checkout. I wasn't advice that we need to wait upstairs for checkout to get my deposit because they have to check the rooms. The communication is so bad. The only thing that is nice is the location which is very accessible to everything. Would I book it again? I would think it twice!!!"

"Friendly "

"Staff were helpful and very attentive to the needs of the guests."

"Issue with our booked room. We didn’t get customer satisfaction but disappointment "

"We were happy based on value. It didn't cost much and we didn't expect much. Just an affordable place to stay at a reasonable price. Staff very nice. Breakfast very basic. Rooms basic. I wish they had a fridge in th room and an ice maker in the hotel but now I'm being picky."

"What Could Be Improved: There wasn't any soap or toilet paper provided. I didn't realize this until I needed to use the bathroom at night (I found a used bar of soap next to the kitchen sink and used a blank page of a television instruction manual as toilet paper then I immediately went to 7/11 afterwards during the night). There was a check-in delay due to confusion on WhatsApp, but owner got much better with using WhatsApp for remainder of stay. Only one towel and a small thin blanket...

"The staff were all very friendly and helpful. The room was a good size. The bed was very comfortable. The restaurant was very nice and had several options for each meal. The location was very close to Wright Park, The Mansion, and the Botanical Gardens. All must see destinations."

"The hotel is clean and the staff are friendly and accommodating. "

"Courteous staff and well kept and clean hotel. Easy access to nearby restaurants."

"clean room, friendly staff"