We loved our secret hideaway. Who would have known what was awaiting behind the wall and door! Gennaro was very pleasant and helpful. He even carried our luggage up the stairs. The B &B starts on the 3rd floor with our room on the 4th floor. You must be able to climb stairs to stay there, but you must be able to walk in general for your tour of Italy. The location was excellent. It was only 2 stops away from Sorrento by the train. It cost less than €1.50 to go to Sorrento from Piano. We arrived in Rome and took the high speed train to Naples where we transferred to the local train. It was only approximately a 5 min walk to the train from Secret Garden. A very direct walk. Gennaro even called us a taxi for a late night fancy excursion in Sorrento where we did not want to walk. The taxi driver even gave us his card for the return ride. He picked us back up within 5 minutes of calling him. Our room was very spacious and plenty of storage/closet space. I did request an additional pillow though. The bed is made and bathroom tidied every day. The breakfast was a wonderful variety of pastries, croissants, meats, cheese, yogurts, oranges, hard boiled eggs, cereal, juices. I may be forgetting some other things. We were even asked if we wanted an omelette. Gennaro made fresh espresso, cappuccino or Americano to order every day! At check in after our long travel, he even welcomed us with a delicious snack and water/coffee. There is a single use espresso machine available all day also. Around the corner is a delicious restaurant he recommended. No driving involved. Have your wine and walk safely home. We never felt unsafe in Piano. The Mercado is only open on Monday, so go there. It's only 2 blocks away. The tours we arranged were able to set up a pick up in Piano usually within a 10 minute walk of the Secret Garden. Such easy access to tour the Sorrento, Naples, Amalfi Coast area! If we ever go back, we would not hesitate staying again. Great value and great location!