10/10 Excelente
Gina G.
23 ago. 2025
Le gustó: Limpieza
What a wonderful property. My family had an amazing time with everything the property had to offer. Swimming, bowling, family movie nights, family dinners. It was a perfect week. The HOZO property managers were fantastic and on top of everything. Always checking in to see how things were going. We only had a few minor issues but the they jumped on them immediately. The primary bath is spectacular with a freestanding tub and walk in shower, unfortunately the shower didn't drain well. The plumber was there the very next day to resolve. The secondary primary bedroom is very large and well appointed, unfortunately it was much warner than the rest of the house.(the house was about 65 degrees and that room was in the mid 70's) but there were 3 fans in the room so it was bearable. The kids loved the bowling alley and the movie theater room. We used them every day which was a nice break from the sun. The only other issue we had was the internet went out on the last day. My family was already gone so I was looking forward to a quiet morning of coffee and catching up on emails and the news but because of the previous nights storm the internet was knocked out. The manager was fantastic trying to walk us thru a fix but in the end she needed to come out to the house. Because of the issue she offered us a complimentary late check out which was so thoughtful and greatly appreciated. All in all I would give the property and the manager 5 stars.
Gina G.
Se hospedó 6 noches en agosto de 2025