Hi Kerwen, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Michelle, we're sorry to hear about your negative experience with our customer service representative and the cleanliness issue with your bedding. Providing exceptional service and maintaining high cleanliness standards are paramount to us, and it's disappointing to hear that we fell short in these areas during your stay. Rest assured, we take your feedback seriously and will address these issues with our team to ensure that they are rectified and not repeated in the future. Thank you for bringing these concerns to our attention, and we sincerely apologize for any inconvenience caused. Should you choose to give us another chance, we'd love to show you a better stay.

Hi Ryan, we're very sorry for the issues accessing your space. This is certainly an inconvenience, and we apologize for the trouble. We're glad we were able to provide compensation. We're working to ensure this doesn't happen for future guests. Should you choose to give us another chance, we'd love to show you a better experience.

Hi Peter, your feedback is important to us. We're sorry for the water pressure issues in your space. Our team will look into this and work to remedy any present issues. We hope to host you again and show you a better experience.

Hi Andria, your feedback is appreciated. We're sorry to see your stay fall short of expectations. While all of our spaces share the same design aesthetic and style throughout the building, the layout and view may vary in each room. We do our best to disclose this on our listing and apologize for any inconvenience. If you decide to give us another try, please reach out before you book. We'd be happy to ensure you are satisfied with your space.

Hi John, we appreciate your feedback regarding your recent stay. We apologize for the inconvenience you experienced. Your comments have been noted, and we will work diligently to address these issues to improve the overall guest experience. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to better serve you in the future.

Hi Melvin, your feedback is important to us. We understand there is a homelessness issue within the city, and we wish there were more we could do to help. Security is one of our top priorities, and we work to ensure our spaces are secure and comfortable for all of our guests. We hope to host you again and show you a better experience.

Hi Kaine, thank you for staying with us. Your feedback is appreciated. While we do our best to disclose that this is a lively area prone to noise, we understand it can be a bit much. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

Hi Devaughn, we're sorry for the cleanliness issues in your space. Cleanliness is one of our top priorities, and we apologize for dropping the ball here. We will review our cleaning procedures with our team and work to improve. We hope to host you again and show you a better experience.

Hi Robert, we're very sorry for the trouble accessing your space. We'll work with our team to ensure this doesn't happen for future stays. Should you choose to give us another chance, we'd love to make it up to you.

Hi Barry, we're sorry for the issues with cleanliness and the TV during your stay. Cleanliness is one of our top priorities, and we apologize for dropping the ball here. We will review our cleaning procedures with our team and work to improve. In the future, feel free to reach out about the TV issues during your stay, and we'd be more than happy to help. We hope to host you again and show you a better experience.

Thank you for staying with us. Your feedback is important to us, and we will relay your thoughts to our team. We hope to host you again.

Hi Moises, we're sorry about the issue in your space with the sofa bed. In the future, our support team is available 24/7 and would've been happy to assist with this during your stay. We hope to host you again and show you a better experience.

Hi Kumsa, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

Hi, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.