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Opiniones sobre Quality Inn Chandler I-10

2.5 out of 5
Quality Inn Chandler I-10
255 N Kyrene Rd, Chandler, AZ

Opiniones

6,8
Evaluación: 10 - Excelente. 274 de 1004 opiniones" "
Evaluación: 8 - Bueno. 276 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 163 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 139 de 1004 opiniones" "
Evaluación: 2 - Terrible. 152 de 1004 opiniones" "

7,0/10

Limpieza

7,6/10

Personal y atención

6,4/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

6,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Management el 2 may. 2024
Dear Jesus, We're glad to hear about your excellent experience at our hotel! Thank you for taking the time to share your feedback with us. We're delighted to know that we met your expectations and that you had a five-star stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future!

10/10 Excelente

Esnel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Management el 20 feb. 2024
Hi Esnel!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again

4/10 Mediocre

Jose

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No me devolvieron mi security deposit de $100 dólares
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management el 7 feb. 2024
Dear Jose,I'm truly sorry to hear about your experience with the security deposit at our hotel. It's understandable that not receiving your deposit would be frustrating and inconvenient. Rest assured, this is not the level of service we aim to provide. We'll investigate this matter promptly to ensure that such issues are addressed and resolved promptly. Please accept our sincerest apologies for any inconvenience this may have caused, and thank you for bringing it to our attention. Your feedback is invaluable to us as we strive to improve our services for all our guests.

8/10 Bueno

R .

Viajó con su familia
Le gustó: Personal y atención, servicios
All good
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations Management el 30 ene. 2024
Hi R,Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

10/10 Excelente

jesus genaro

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Solo las instalaciones un poco descuidadas
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Specialist el 29 ene. 2024
HI Jesus,We appreciate your feedback and thank you for taking the time to share your thoughts on your recent stay at our hotel. We sincerely apologize if you found any aspect of our facilities to be less than satisfactory. However, we would like to assure you that our team is committed to maintaining high standards of cleanliness and upkeep. We conduct regular maintenance checks to address any issues promptly, and we will certainly investigate the concern you've raised. Your feedback is invaluable as it helps us continuously improve and enhance the overall experience for our guests.

6/10 Aceptable

Ana patricia

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The rooms look old and neglected, carpets, furniture and bathroom. The rest was just OK.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management el 23 ene. 2024
Dear Ana,We genuinely appreciate your perspective, and we apologize for any inconvenience you experienced during your stay. We understand the importance of a well-maintained environment, and we are committed to addressing the issues you highlighted regarding the outdated appearance of our rooms, including the carpets, furniture, and bathrooms. Your comments are invaluable in helping us make the necessary improvements to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.

10/10 Excelente

Javier Arturo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations Management el 15 ene. 2024
Hi Javier!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again

10/10 Excelente

Francisco

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen hotel para quedarse si vas de compras en chandler
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management el 10 ene. 2024
Hi Francisco,We're delighted to hear that you found our hotel to be a good choice for your shopping excursion in Chandler! It's fantastic to know that our location contributed to your overall experience. We aim to provide a comfortable and convenient stay for our guests, and it sounds like we hit the mark for you. If there's anything specific that stood out or any suggestions you have to make your next visit even more enjoyable, please feel free to share.

10/10 Excelente

Alejandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management el 10 ene. 2024
Hi Alejandra!We are overjoyed to know that you gave us a perfect 5 out of 5 rating! While your little word speaks volumes, we cannot help but infer that your stay was nothing short of exceptional. It makes us happy to know that we hit the mark and gave you an unforgettable experience. Your positive feedback drives us to provide outstanding hospitality, and we can't wait to welcome you again for another amazing visit. Cheers to more lovely memories together!

6/10 Aceptable

GILBERTO

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management el 19 dic. 2023
Dear GILBERTO, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your decision to rate us, and while we are pleased to see that there were positive aspects of your experience. We understand that every guest's experience is unique, and we regret that certain aspects of your stay did not meet your expectations. We are keen to improve and would greatly appreciate any additional insights you could provide to help us address and rectify the areas that may have fallen short. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back and exceed your expectations in the

6/10 Aceptable

Julianna

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
El cuarto y baño no estaban limpios, había calcetines olvidados de antiguos huéspedes y toallas usadas mojadas en el baño :/ la puerta no tenía el seguro de arriba, le falta mantenimiento.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management el 14 dic. 2023
Dear Julianna,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. It is disheartening to learn about the cleanliness issues you encountered in your room, including forgotten items and used towels. Please be assured that we take your concerns seriously, and we have addressed this matter with our housekeeping team to ensure that such oversights are rectified.Additionally, we appreciate you bringing to our attention the issue with the door lock. We understand the importance of a secure and well-maintained environment, and we are actively working to resolve this issue promptly.

10/10 Excelente

Noe Enrique

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It's a good place to rest eventhough the noise.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management el 12 dic. 2023
Hello Noe,We're over the moon to see your stellar 5-star rating! Your happiness is our ultimate goal, and we're thrilled that despite the noise, you found our place to be a haven for rest. Your positive vibes energize our team, and we're already working on ways to minimize any disturbances for an even more peaceful stay next time. We can't wait to welcome you back for another round of top-notch relaxation and hospitality!

2/10 Terrible

Jorge Fernando

Viajó por negocios
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Muy sucia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management el 8 dic. 2023
Dear Jorge,We deeply appreciate you taking the time to share your feedback with us, and we sincerely apologize for the less-than-satisfactory experience you had during your stay. It is disheartening to learn that you found the cleanliness of our hotel to be subpar, and we want to assure you that this does not align with our usual standards. We understand the importance of a clean and comfortable environment for our guests, and we are committed to addressing the issues you encountered promptly. Your comments are invaluable to us, and we will be taking immediate steps to enhance our cleaning protocols to ensure a more enjoyable experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Excelente

Leonardo

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very fast
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management el 30 nov. 2023
Hi Leonardo!We're absolutely happy to receive your glowing 5 out of 5 rating! Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. We strive to provide a seamless and efficient experience for our guests, and your positive feedback is truly rewarding. We hope to welcome you back soon for another outstanding stay. Cheers to more speedy and delightful moments with us!

10/10 Excelente

humberto

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management el 17 nov. 2023
Dear Humberto,Thank you so much for your fantastic 5-star rating! We're over the moon knowing you had an exceptional experience during your stay. Your feedback speaks volumes, and we're thrilled to have provided a memorable visit. We look forward to welcoming you back for another outstanding stay at our hotel. Cheers to more delightful experiences together!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy cómoda la habitación y muy buen servicio
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Specialist el 22 oct. 2023
Hello,We greatly appreciate your positive feedback about your recent stay at our hotel. It's wonderful to hear that you found your room comfortable and enjoyed our excellent service. Our team is committed to providing top-notch hospitality, and your satisfaction is a testament to their hard work. We look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buenas estancia, habitación limpia, olor agradable y buen servicio del personal , solo no hicieron mi cama solo sacaron la basura, pero en general muy bien, seguro vuelvo.
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Relations Specialist el 18 oct. 2023
Hi Daniel,We appreciate your positive feedback on your recent stay at our hotel. It's great to hear that you enjoyed a clean room with a pleasant scent and received good service from our staff. We apologize for the oversight in not making your bed, but we're glad to know that, overall, your experience was very good. We look forward to welcoming you back in the future and ensuring an even more comfortable and pleasant stay.

6/10 Aceptable

LUIS CARLOS

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
nunca sirvio la llave del cuarto
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations Specialist el 7 sept. 2023
Hi Luis! Thank you for sharing your thoughts on your recent stay with us. We apologize for the disappointment you experienced during your time at our hotel. Your feedback is invaluable to us, and we are actively working on updating our facilities and addressing the key card issues to improve the guest experience. If you decide to stay with us again in the future, we are confident that your next experience will be significantly improved. We would love the opportunity to show you the positive changes we've made based on your valuable feedback.

8/10 Bueno

CLAUDIA ELENA

Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 9 abr. 2023
Hello CLAUDIA ELENA,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Bueno

Lilia Paola

Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel's Review Manager el 3 abr. 2023
Hi Lilia Paola! We're glad that you found our accommodations to be comfortable and our service to be welcoming. It means a lot to hear from guests who are satisfied with all of our services and amenities. Thank you again for taking the time to share this experience.

6/10 Aceptable

Mario Jorge

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Guest Relations Specialist el 14 mar. 2023
Hello Mario Jorge! We appreciate your high rating of our hotel, though we do apologize for any inconveniences that you experienced and hope that your next visit will be even better. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with the improvements to our amenities.

8/10 Bueno

LUIS CARLOS

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
lo unico mal es que no tiraron la basura de lso inquilinos anteriores
Se hospedó 1 noche en enero de 2023
Respuesta de Manager el 25 ene. 2023
Hello LUIS CARLOS,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 Terrible

felipe

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
PESIMO SERVICIO Y LUGAR
PESIMO SERVICIO, MALA ATENCION DEL PERSONAL, NO HICIERON LIMPIEZA NINGUN DIA, LOS CUARTOS OLOROS A HUMEDAD Y EL DESAYUNO MUY MALO Y POBRE, DE LOS PEORES HOTELES QUE ME HA TOCADO QUEDARME EN LOS ULTIMOS AÑOS.
Se hospedó 3 noches en enero de 2023
Respuesta de Manager el 17 ene. 2023
Hello felipe, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

8/10 Bueno

Luis Eduardo

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2022
Respuesta de Manager el 12 dic. 2022
Hello Luis Eduardo,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Aceptable

Herminia

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Le falta mantenimiento, muebles viejos, colchón terrible, tenía un olor raro la habitación, me decepcionó totalmente
Respuesta de Manager el 6 dic. 2022
Hello Herminia,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excelente

carmen alicia

Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relations Specialist el 14 mar. 2023
Hello Carmen! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

2/10 Terrible

Jesus

Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 24 nov. 2022
Hello Jesus,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 Mediocre

Hector Ernesto

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nada
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

armando

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No estaba del todo limpia o lista para hospedar
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 6 nov. 2022
Hello armando,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Aceptable

Jose Luis

Viajó con su familia
Se hospedó 3 noches en julio de 2022
Respuesta de Manager el 21 jul. 2022
Hello Jose Luis, It was our privilege to earn your business and we hope to host you again on your next trip.,

2/10 Terrible

Alfonso

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I didn’t like that they offer complementary breakfast and the area was unavailable, they only offered coffee. On the second day they didn’t clean the room and I told the clerk and he said “when you leave the hotel you should tell to clean your room” of course I didn’t expect that answer. In general the hotel wasn’t clean, the room smells, the beds are uncomfortable. I would never stay here again, I’d rather pay a little bit more and have a decent room.
Se hospedó 3 noches en julio de 2022
Respuesta de Manager el 15 jul. 2022
Hello Alfonso, Thank you for your valuable opinion regarding our area and your comments about our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excelente

Raul

Le gustó: Limpieza, personal y atención, servicios
👍
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 28 jun. 2022
Hello Raul, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to someday have another opportunity to host your stay.

4/10 Mediocre

Nidia

Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 2 sept. 2022
Hello Nidia,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

6/10 Aceptable

Roberto

Le gustó: Limpieza, personal y atención
jyg
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 5 may. 2022
Hello Roberto, We can't thank you enough for sharing your feedback with regards to our hotel. We hope you will return so that we can provide you an even superior experience.

4/10 Mediocre

Javier, Hermosillo

Viajó con su pareja, Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
Está en remodelación sin servicio de desayuno el cual se ofreció al reservar
Se hospedó 1 noche en abril de 2022
Respuesta de Manager el 30 abr. 2022
Hello Javier, It means so much to have earned your business. We appreciate the feedback regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

4/10 Mediocre

Angel Francisco

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Mala experiencia
Check in muy lento, no estaba bien aseada la habitación. La cafetera aún tenía café del huésped anterior
Se hospedó 1 noche en enero de 2022
Respuesta de Manager el 12 ene. 2022
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 Terrible

Francisco

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not giving back my deposit
I did not got the depósito back on my crédito card.
Se hospedó 3 noches en noviembre de 2021
Respuesta de Manager el 21 nov. 2021
We appreciate the comments, especially with regards to your opinion of our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 Bueno

Claudina

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en febrero de 2020
Respuesta de Manager el 19 abr. 2020
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Una de las dos recepcionistas muy apática a brindar el servicio, hasta un poco descriminatoria.
Se hospedó 3 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios
El olor de cigarro en los pasillos y por la noche se sintió sofocada la habitación, buena presión de agua en la regadera y los colchones demasiado blandos.
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Maria

Le gustó: Personal y atención
El piso del baño estaba extremadamente sucio al igual que la alfombra.
Se hospedó 3 noches en diciembre de 2018

10/10 Excelente

daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELENTE
TODO MUY BIEN
Se hospedó 1 noche en noviembre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Mal olor dentro del hotel (Talvés haya estado recién fumigado) y deficiencia con el aire acondicionado
Se hospedó 1 noche en julio de 2018
Respuesta de Robert P el 28 ago. 2018
We're sorry for any inconvenience & we hope you come & stay with us again

8/10 Bueno

ARTURO

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Need more cleaning the rug and public areas
The room was clean except the rug. The public areas are very dirty, the stairs, elevator, hallways, etc. the breackfast it's the usual eggs, pancakes, yougurt, bread, cereal.

2/10 Terrible

Jan

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This particular Quality Inn has below average service. For example, rooms not full functional- ac not working, tv not working, bedding NOT CHANGED, they leave piles of laundry in hallways. You get the picture.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations Management el 24 abr. 2024
Dear Jan,We're truly sorry to hear about your disappointing experience at our Quality Inn. It's disheartening to know that you encountered issues with the functionality of your room, including the air conditioning and TV, as well as concerns about the cleanliness of the bedding. We understand how important it is for our guests to feel comfortable and have a seamless stay, and we apologize for falling short of these expectations. Rest assured, your feedback is invaluable to us, and we're actively working to address these issues to ensure a better experience for all our guests in the future. Thank you for bringing these concerns to our attention

6/10 Aceptable

Barry

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations Management el 23 abr. 2024
Dear Barry, We're truly sorry to hear about your experience during your stay. We understand that a rating without any specific comments indicates there were aspects of your visit that fell short of expectations. Please know that we take all feedback seriously, and we are committed to addressing any issues to ensure our guests have a comfortable and enjoyable stay. If you would be willing to share more details about your experience, we would greatly appreciate the opportunity to make things right and regain your trust. Thank you for bringing your concerns to our attention.

6/10 Aceptable

Frank-Uwe

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
Empfangspersonal sehr unmotiviert
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Specialist el 20 abr. 2024
Hi Frank-Uwe,We appreciate your feedback and regret any dissatisfaction experienced during your stay. Our commitment to exceptional service is paramount, and we apologize if our reception staff did not meet your expectations. Rest assured, we take such comments seriously and will address them internally to ensure improvements are made where necessary. Thank you for bringing this to our attention, as it helps us strive for excellence in all aspects of our guests' experiences.

10/10 Excelente

Gerardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Specialist el 20 abr. 2024
Hi Gerardo,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excelente

Eros

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Management el 17 abr. 2024
Hi Eros!Your flawless review of our hotel is much appreciated. We are happy to hear that your visit was pleasurable, but we would want to know more about what exactly made it that way. In our pursuit of providing each visitor with an unforgettable and extraordinary experience, your input is crucial. It would be our delight to have you return to our establishment in the near future.