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Opiniones sobre Pima Inn Suites at Talking Stick

2.5 out of 5
Pima Inn Suites at Talking Stick
Scottsdale, AZ

Opiniones

6,2
Evaluación: 10 - Excelente. 15 de 81 opiniones" "
Evaluación: 8 - Bueno. 21 de 81 opiniones" "
Evaluación: 6 - Aceptable. 15 de 81 opiniones" "
Evaluación: 4 - Mediocre. 16 de 81 opiniones" "
Evaluación: 2 - Terrible. 14 de 81 opiniones" "

6,8/10

Limpieza

5,8/10

Personal y atención

5,8/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alma

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just spiders and webs in the room on roof and slot on porch
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Evangelina

Viajó con su familia y niños pequeños
Le gustó: Servicios, estado de la propiedad e instalaciones
The room was located and parking is shared mid residential, among homes or condos. Was just odd. The property is named Independence hotel, not pima inn or talking Stick. Was a bit confusing.
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Edwin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quick over night trip busy night and day for meetings great room
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

ROGER, ALBANY

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The upgrade was appreciated.
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Joseph

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
good location for me had no ice bucket ? and no cups for the coffee macker ?
Se hospedó 2 noches en enero de 2022

2/10 Terrible

Kimberly

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
False advertisement. This was some random room in a building behind an actual hotel. They had pictures posted of nice rooms and pool access but none of that was true. There was also no check in office and had to go off some instructions via text message. It was very confusing to follow the instructions since around the property is so dark and hard to see any signs outside the building. When I called to ask for help, the staff had the most terrible attitude and was extremely rude. The room was terrible with it’s foul smell and the sink was clogged. Couldn’t even call for assistance unless I wanted to deal with the rude lady on the phone. I can’t explain enough how terrible and disappointing this stay was.
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Matthew

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
Cheap Business trip ONLY
The Inn smelled badly and was a mix of permanent residents and hotel guests. Very odd smell overwhelmed the visit and my luggage and clothes now stink. I will not be staying here again.
Se hospedó 2 noches en noviembre de 2021

2/10 Terrible

Gini

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
When we arrived we could find no sign for Pima Inn. The hotel portion's name was changed to Independence 47 so we did not even know we were in the right place. Apparently the hotel and Pima Inn are severing their agreements A very helpful gal at the hotel assisted us in finding where we would find our key even though the hotel is no longer connected with Pima Inn. Expedia advertised that Pima Inn provided a free breakfast - there was no breakfast provided. The room was okay. We WILL NOT USE EXPEDIA AGAIN!!!!!!!!!!!!
Se hospedó 2 noches en noviembre de 2021

4/10 Mediocre

Tamara

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Not So Impressed
The check-in process was different. Everything thru phone and online. No person to person customer service. The room condition was okay for the most part but expected a more updated environment. Beds were uncomfortable. Overall, the room is as outdated for it being a part of ‘Talking Stick.’ I paid less or equal for a much better condition at other places.
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Pima stay
Comfortable, convenient to what we were there for.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Mark

Le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

Sergio

Viajó con su pareja
Hard to find no sign?
Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Chantelle

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2021

4/10 Mediocre

Woodrow

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en junio de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No front desk at the hotel, hallway smelled like marijuana, bathtub did not drain, tv remote did not work, room was not clean. I tried contacting Expedia for a refund but the wait time was too long. I’m not satisfied with my service.
Se hospedó 2 noches en junio de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Didn't like anything about the property. It's sketchy, rooms and hallways smell like dead moths. No front desk and just gives you a feeling of impending doom. You would have a better time and a higher chance of survival if you stayed the night behind a circle K. Expedia, take this "hotel" of your site.
Se hospedó 1 noche en mayo de 2021

2/10 Terrible

sheryle

Viajó por negocios
No le gustó: Personal y atención, comodidad de la habitación
this pima inn suites is no "suites"
this property is misleading indicating talking stick. totally different you check in yourself no amentities with breakfast, pool or exercise room. we were wondering why "theres a toliet plunger in the bathroom" the backed up we had to do our own plumping used up all the towels had to buy towels for us. the tv remote did not work. it was all in all a horrible stay ever in my entire life and the ammont of money i paid. the property owner should put it a private owner instead of using pima in suites at talking stick. it was no damn suites i tell ya motel 6 was a better stay.
Se hospedó 2 noches en abril de 2021

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Limpieza
The air conditioning did not work, so a portable unit was installed. The unit leaked water on the floor, and the only solution offered was to provide towels to soak up the water. Replacement towels were promised, but not given. Floor was dirty.
Se hospedó 5 noches en abril de 2021

2/10 Terrible

Jackie

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Poor service
Made reservations, was sent a text with a code for a mailbox for the key. Arrived after midnight, key box would not open, spent 45 minutes trying, tried to contact, no answer. Had to find another place to sleep, got text at 6:37 am, stating was sleeping. Informed them i was cancelling the reservation and secured elsewhere.
Se hospedó 9 noches en febrero de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
The property was great thank you for always keeping me up to date
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Limited signage and easy to confuse with Days Inn next door. Impossible in the dark to find. Once inside very clean with inique checkin-liked it
Se hospedó 1 noche en diciembre de 2020
Respuesta de Jodi el 6 ene. 2021
Thank you for taking time out to write a review. We look forward to your next stay.

2/10 Terrible

Stacy

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a horrible experience and I left at midnight there was not even a trashcan in the room it was so compact smelled like drugs scary people in the laundry mat would really appreciate a refund
Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nicely priced B&B in Scottsdale
The key in the lockbox instead getting it from a front desk was a little strange. The room is comfy and clean.
Se hospedó 1 noche en octubre de 2020
Respuesta de Jodi el 16 oct. 2020
Thank you for staying with us. We look forward to you next stay.

8/10 Bueno

Cliente verificado

OK
Was ok, needs some updating. Was not too sure on the cleanliness of certain things. Furniture in living area was very dirty, just avoided it mostly. No coffee or as many amenities as used to at these style places. Could have been better, but definitely not the worst we have stayed at.
Se hospedó 2 noches en agosto de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2020

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2020

4/10 Mediocre

Mark

No le gustó: Personal y atención
o some of the simple things
One coffee pod for two days although very quite they could have been a little more generous with toilet trees and no coffee or or cups
Se hospedó 2 noches en julio de 2020

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2020
Respuesta de Jodi el 20 jul. 2020
Thank you for taking time out for your review, I am sorry you were not pleased with your stay.

10/10 Excelente

Stacy

Se hospedó 1 noche en junio de 2020
Respuesta de Jodi el 20 jul. 2020
Thank you for taking time out to give us a review. We look forward to your next stay.

10/10 Excelente

Angela

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome
Se hospedó 2 noches en abril de 2020
Respuesta de Jodi el 14 may. 2020
Thank you for the great review, we look forward to seeing you again

4/10 Mediocre

Sarah

Viajó con su familia
No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en marzo de 2020
Respuesta de Jodi el 23 mar. 2020
Thank you for taking your time out to give us a review, we are working hard to improve our standards.

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property, close to everything. Salt river field is right across the street.
Se hospedó 1 noche en marzo de 2020
Respuesta de Jodi el 5 mar. 2020
Thank you for taking the time out to write a review. We look forward to your next stay.

4/10 Mediocre

TROY

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Motel 5
Not a hotel not a motel not sure what it was... a car rolled up and a man handed me room keys. Crazy
Se hospedó 1 noche en febrero de 2020
Respuesta de Jodi el 4 mar. 2020
Thank you for you review. We do have a virtual front desk and we do sometimes require keys to be brought over by management for last minute bookings. We apologize that the keys were not ready for you when you arrived.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
The price for the location was the best thing about this property. Room was decent. No real amenities. If you are just looking for a good deal on a place to sleep this is it.
Se hospedó 1 noche en febrero de 2020
Respuesta de Jodi el 2 mar. 2020
Thank you for taking your time to review us, we are happy that you enjoyed your stay. We look forward to seeing you again.

4/10 Mediocre

Elaine

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Not the Evan Mediocre facilities and amenities
The carpet was missing in hallway. Lead to believe that the amenities of days inn were available to me. There were not was asked to leave breakfast because I wasn’t staying at days inn. Both were co joined on the same piece of land. Also though I was getting queen size beds we received only full size. Very Disappointed with facilities of Pima Inn.
Se hospedó 1 noche en febrero de 2020
Respuesta de Jodi el 2 mar. 2020
Thank you for your review. We are in the process of updating our carpet in the facility. Yes, we are not affiliated with the Days Inn and do not list that we have a breakfast, I apologize that there was a misunderstanding.

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
Clean room with the basics nice patio with chairs and a little table. The main hall to the room is getting an upgrade and it has paper and tape.
Se hospedó 1 noche en febrero de 2020
Respuesta de Jodi el 27 feb. 2020
Hello, Thank you for your time to write a review, we look forward to the new carpet.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice size rooms. Clean. Quiet. Return visitor.....
Se hospedó 3 noches en enero de 2020
Respuesta de Jodi el 20 ene. 2020
Thank you for taking time out to give us a review. We look forward to your next stay.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Jodi el 6 ene. 2020
Thank you for your time

4/10 Mediocre

Dyana

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very misleading!
No front desk or any human interaction. I had the pleasure of getting room key from underneath a cobweb stairway in a lockbox, One roll of toilet paper, empty tissues, nobody to get more, stain on bed, dead bugs on the floor, hair in the bathtub, I called and asked if there were a pool and jacuzzi, it didn't exist. This was a very impersonal stay and will Not recommend or return. Completely misleading.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Jodi el 13 dic. 2019
Hello, Thank you for your time. We will do all we can to resolve the cleaning issues. I am sorry you were unable to locate the pool and jacuzzi located on property. We will work on the sign for the future

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is a dump! There’s no office and very misleading on there advertising!
Se hospedó 4 noches en noviembre de 2019
Respuesta de Jodi el 6 ene. 2020
Thank you for your time. We will work on your suggestions.

6/10 Aceptable

Cliente verificado

No le gustó: Personal y atención
Se hospedó 2 noches en noviembre de 2019
Respuesta de Jodi el 6 ene. 2020
Thank you for your time.

6/10 Aceptable

Kevin

Se hospedó 3 noches en noviembre de 2019

6/10 Aceptable

Thomas

Viajó por negocios
No le gustó: Personal y atención
No one was there to check us in. The note that was left with the code to get your room key from a lock box was incorrect. This experience was a hot mess. :-(
Se hospedó 3 noches en noviembre de 2019
Respuesta de jodi el 7 ene. 2020
Thank you for taking time out to write your review.

6/10 Aceptable

John

Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

Jason

Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Anita

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pima Inn & Suites - HORRIBLE!!!
Apparently the doors lock at 5 pm. Due to a rain delay, I didn't get to Phoenix until after 5:30 & got to the hotel after 6 pm. All the doors were locked & I couldn't get into the room with the boxes so I could enter my code to get my key. The manager at the Days Inn on the same property couldn't check me in because Pima Inn is on the same property but operates differently than they do. She lvm for Brad @ Pima Inn & I lvm for their office but I never got a reply. Came back after the McCartney concert at 1:30 am & still couldn't get in. Days Inn closes their doors at 10:30 pm, so, since I had to return my rental car in the am, I hung out all night at the Shell service station that was around the corner from the Rental Car return center. The cashier was nice & understanding of my situation. There is something in the terms/conditions that says that if something happens & you don't show up, they will still charge you for the room. On Thursday night, I lvm for Brad & told him that it wasn't my fault that I couldn't get in and that they had better not charge me for the room because, if they do, I will file a BBB & Attorney General complaint on them. I asked for a return call but still haven't gotten one. These people are such morons. Even though their office closes at 5, they should still leave the doors to Pima Inn open to ensure that any guests that haven't arrived yet can still be able to access the room they reserved. I will never do business with them again. They suck!!!!!!!!!
Se hospedó 1 noche en junio de 2019
Respuesta de Jodi Ligon el 1 jul. 2019
I am sorry that you had trouble with the directions sent on key access. I believe Brad was able to call you back that evening. The key access box is actually not located inside the building but underneath the stairwell right outside the door. Again, we apologize that you were unable to access the keys. If Expedia would have called me I would have approved a refund immediately for your inconvenience.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The setting of the place was good. It was actually a few minutes away from an event we attended for the weekend. I room was very clean and orderly. I'd rent again if another event is close by, Thanks.
Se hospedó 1 noche en junio de 2019
Respuesta de Jodi Ligon el 1 jul. 2019
Thank you for your review we look forward to having you again.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check in process was confusing. I was sent an email with the details. However, since I was not expecting to recieve the details, I did not check my junk email prior to my trip. When I called to find out how to check in, the lady was friendly and helpful. The room was clean, which was all we needed for one night. This experience just added to the adventure of our date night away. :)
Se hospedó 1 noche en mayo de 2019
Respuesta de Jodi el 23 may. 2019
Thank you for taking your time to give us a review. We look forward to seeing you on your next getaway.

8/10 Bueno

Gary

Viajó con su pareja
Le gustó: Limpieza
Check in was nice and easy and location is good rooms are clean. Pool was available, but no Continental breakfast. Other than that it was a nice stay. No house keeping cleaned our room.
Se hospedó 2 noches en abril de 2019
Respuesta de Jodi el 3 may. 2019
Thank you for taking time out to send us a review. We look forward to having you stay again.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet but disappointing
Fridge and microwave didn’t work. Bed looked slept in.
Se hospedó 3 noches en abril de 2019
Respuesta de Jodi el 23 may. 2019
Thank you for your review, we have used your comments to improve service. .