Hi Juan, We're thrilled to hear that you had an enjoyable stay with us. It's always great to hear positive feedback from our guests, and we appreciate you taking the time to share your thoughts with us.We'd love to welcome you back again in the future, and if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us, and we hope to see you soon!

Dear Carlos, we're sorry to hear that your room was not up to our usual high standards of cleanliness. We apologize for any inconvenience and frustration caused by these issues. We take cleanliness very seriously at our hotel, and we will be investigating these issues to ensure that they are addressed and prevented from happening in the future. Regarding the amenities, we do offer complimentary shampoo and conditioner in our rooms, and we apologize if it was not available during your stay. We will make sure to double-check and restock them to avoid any inconvenience in the future. We would like to invite you back to our hotel so that we can provide you with the exceptional experience that you deserve. Please do not hesitate to contact us before your next stay so that we can ensure that all of your needs are met, and your stay is enjoyable. Thank you again for your feedback, and we hope to have the opportunity to welcome you back soon.

Hi Luis, it's good to hear from you and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We look forward to seeing you again!

Hi David, we regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We thank you very much for letting us know so that we can effectively address this incident and ensure that it does not occur in the future. We do hope you'll return and let us show you a far better experience.

Hello Jesus, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Dear Guest,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hello Freddy, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Hello Juan Habib, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello nestor,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Hello Robinson,Thank you so much for the incredible rating. We look forward to your next visit.

Hello Domingo, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

Hello Maricela, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

Hello Evaristo,Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.

Hello Maria, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

Hi Eduardo, Thank you for the perfect rating!! Lilith #Team6

Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.

Hi Caroline,Thank you for your feedback. We appreciate your acknowledgment of our clean swimming pool. Maintaining a clean and well-maintained pool is important to us, as we want to provide a pleasant experience for our guests. We apologize if there were other aspects of your stay that did not meet your expectations. We value your feedback and will take it into consideration to make necessary improvements. We hope to have the opportunity to better serve you in the future.

Hello Wiletra,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

Hi Geneva,Thank you for sharing your feedback with us. We appreciate your positive comments about your overall experience. However, we are sorry to hear about your concerns regarding the elevator.Maintaining a clean and safe environment is of utmost importance to us, and we apologize for any inconvenience caused by the cleanliness issue you encountered in the elevator. We take this matter seriously and will address it immediately with our maintenance and housekeeping teams to ensure that it is thoroughly cleaned and properly maintained.Please rest assured that this does not reflect our usual standards, and we will take steps to prevent such occurrences in the future. We appreciate you bringing this to our attention, as it allows us to improve and provide a more enjoyable experience for our guests.We value your feedback and look forward to welcoming you back for an even better experience.

Dear Jose,Thank you for choosing to stay at our hotel and for taking the time to rate your experience. We appreciate your feedback, and we are glad that you chose to stay with us.If you have any specific feedback or suggestions regarding your stay, please feel free to reach out to us. We are always looking for ways to improve our services and enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Thank you once again for your rating, and we look forward to serving you again.

Dear Eric,We regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Rosalva Flores, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

Hello Alain, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Dear Demaris,We regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Angel, we understand that you had a neutral experience during your stay with us. We take all feedback seriously and would love to hear more about your stay so we can continue to improve and provide the best possible experience for our guests. We are always looking for ways to enhance our accommodations and amenities. We want to make sure that all of our guests have a comfortable and enjoyable stay with us. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.

Dear George,We regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your rating will encourage all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope you will consider staying with us again so we can have another chance to provide you with a superior experience.

Hi Isabelle, we're thrilled to hear that you had an enjoyable stay with us. We strive to provide each guest with an exceptional experience, and it's wonderful to know that we were able to meet your expectations. From our comfortable accommodations to attentive staff, we hope every aspect of your stay was top-notch. We'd love to welcome you back again in the future, and if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us, and we hope to see you soon!

Hi John, thank you so much for your high rating of our hotel! We are glad that we have been an important part of your travel convenience. We're delighted you had a great time with us and we look forward to serving you again!

Dear Faridun, we're sorry to hear that you had a less-than-satisfactory experience during your stay with us. As a team, we strive to provide the highest level of hospitality and comfort for all of our guests, and it sounds like we fell short in your case. Please know that we are deeply committed to ensuring that all of our guests have a comfortable and enjoyable stay, and we apologize that we did not meet your expectations. We would love the opportunity to make it right for you if you are willing to give us another chance. Thank you for choosing to stay with us, and we hope to have the chance to earn your trust and loyalty back.

Dear Jeffrey, we are extremely sorry that your recent experience with us fell short of your expectations. Our team strives to provide the highest level of cleanliness and customer service, and it is disappointing to learn that we fell short of these areas during your stay. We assure you that we take cleanliness very seriously and have taken steps to address any issues that may have led to your negative experience. In addition, we have reminded our staff of the importance of providing courteous and respectful service to our guests. We value your feedback and would appreciate the opportunity to make things right. Please don't hesitate to reach out to us directly so that we can work to address your concerns and regain your trust as a valued guest. Thank you for your honesty, and we hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.

Dear Jose, we understand that you may have some concerns about the overall condition of the hotel. While we do acknowledge that some areas may be in need of improvement, please know that we are actively working on updating and renovating various aspects of the property to ensure that our guests have a comfortable and enjoyable stay. We also apologize for the inconvenience caused by the thin walls and noise disturbance from neighboring guests. We understand that this can be a major concern for some of our guests, and we assure you that we will do our best to improve this aspect of our hotel in the future. We appreciate your feedback and value your opinion. Our team is committed to providing the best possible experience for our guests and we hope that you will give us the opportunity to exceed your expectations in the future. Thank you for choosing us, and we hope to have the opportunity to serve you again soon.

Hi Jim, we're so glad to hear that you found our location convenient and our hotel clean. Knowing that our guests are comfortable and satisfied with their stay is always wonderful. From our comfortable rooms to our attentive staff, we're here to make your stay with us unforgettable. We want you to feel at home during your time here, and we're always available to help with anything you need. On the other hand, we apologize for the inconvenience caused by the thin walls and noise disturbance from neighboring guests. We understand that this can be a major concern for some of our guests, and we assure you that we will do our best to improve this aspect of our hotel in the future. Thank you for choosing our hotel for your stay. We hope you'll come back soon and experience everything else we have to offer.

Hi Kevin, we're thrilled to hear that you had an enjoyable stay with us. It's always great to hear positive feedback from our guests, and we appreciate you taking the time to share your thoughts with us. We strive to provide each and every guest with an exceptional experience, and it's wonderful to know that we were able to meet your expectations. From our comfortable accommodations to our attentive staff, we hope that every aspect of your stay was top-notch. We'd love to welcome you back again in the future, and if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us, and we hope to see you soon!

Hi Thais, we regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Dear Chris, we apologize for the negative experience you had during your stay at our property. We take all feedback seriously and are sorry to hear that your stay did not meet your expectations. We understand that encountering roaches in your room can be unsettling and we have taken immediate steps to address the issue. We have conducted a thorough inspection of the property and have implemented pest control measures to ensure that this does not happen again in the future. Regarding the issues with the TV, the remote controls, and the lack of an ice machine, we understand how frustrating this can be and we are sorry that it impacted your stay. We have notified our maintenance team to resolve these issues promptly. We are also sorry to hear about the old food left in the room. This is unacceptable and we will be taking measures to ensure that our housekeeping staff is more diligent in their cleaning efforts. We take pride in providing excellent customer service and we apologize that your experience with our front desk staff did not meet your expectations. We will be following up with our team to ensure that all of our guests are treated with the utmost respect and concern. We appreciate your feedback and value your business. We hope that you will give us another opportunity to exceed your expectations in the future.

Hi Rodger, we're thrilled to hear that you had an enjoyable stay with us and felt secure during your stay. It's always great to hear positive feedback from our guests, and we appreciate you taking the time to share your thoughts with us. We'd love to welcome you back again in the future, and if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us, and we hope to see you soon!

Hi Redouane, we regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Elizabeth, we thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. Rest assured, we will do everything we can to ensure that this issue is resolved as quickly as possible. Our maintenance team has been notified of the broken faucet and will be working to fix it as soon as they can. We appreciate your patience and understanding as we work to resolve this issue.