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Opiniones sobre Legacy Inn & Suites

3 out of 5
Legacy Inn & Suites
4470 South Power Road, Mesa, AZ

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 550 de 1393 opiniones" "
Evaluación: 8 - Bueno. 336 de 1393 opiniones" "
Evaluación: 6 - Aceptable. 237 de 1393 opiniones" "
Evaluación: 4 - Mediocre. 140 de 1393 opiniones" "
Evaluación: 2 - Terrible. 130 de 1393 opiniones" "

7,8/10

Limpieza

8,2/10

Personal y atención

7,4/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

jorge

Viajó con su pareja
Le gustó: Servicios
Its good
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

10/10 Excelente

Itzel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gustó porque tienen muy limpio todo muy tranquilo!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Diane el 14 nov. 2023
Thank you Michelle

10/10 Excelente

Luis

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
buen servicio
Se hospedó 1 noche en octubre de 2023
Respuesta de Diane el 9 oct. 2023
Thank you Luis.

10/10 Excelente

Cesar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane el 18 sept. 2023
Thank you

8/10 Bueno

Veronica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy amables el personal
Se hospedó 3 noches en julio de 2023
Respuesta de Diane el 21 jul. 2023
Thank you Veronica.

10/10 Excelente

Maria

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Aracely

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sugerencia
Bien la atención ,limpieza y confort. Solo me gustaría decirles que no tenían botella de agua al llegar al cuarto, como en hoteles anteriores que he llegado
Se hospedó 3 noches en octubre de 2022
Respuesta de Diane el 12 oct. 2022
Thank you for your review!

10/10 Excelente

Carlos

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location is great. Close to Airport and shopping malls
Se hospedó 1 noche en septiembre de 2022
Respuesta de Diane el 13 oct. 2022
Thank you for your review!

6/10 Aceptable

Fernanda

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Está muy viejo todo y por el precio que pagamos creo que no estaba bien
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Noe

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen servicio
excelente servicio, intalaciones, limpieza
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Pierre

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2022

8/10 Bueno

Jose luis

Se hospedó 3 noches en mayo de 2022

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lugar muyy comodo y seguro, cerca del aeropuerto
Se hospedó 1 noche en junio de 2021
Respuesta de gm el 2 jul. 2021
Thank you for your feedback . Legacy Inn & Suites

10/10 Excelente

Alicia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

HARUN M

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and the facility is located in very serene place.
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Jacquie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Jacquie

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outdated and dirty, breakfast was very limited, they had a hard time finding my reservation through Expedia and treated me extremely poor.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Ronnie

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

bryan

Le gustó: Limpieza, personal y atención
The strong smell of air freshener in the elevator.
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

Jessica

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When we arrived, we were given an uncleaned room (bed sheets were still slept in, garbage everywhere)! Then we were given a second room and the tub was filled with water, the toilet water "ran" off and on constantly, the TV got poor reception and the carpets were dirty! Overall the hotel was not very clean, had a ripped screen on the exterior window over the pool and had an odd smell inside. We did greatly enjoy the pool and hot tub and it was close to dining and shopping but my family and I were overall were disappointed in the cleanliness and upkeep. The staff were also not very friendly.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Yafee

Le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Kristen

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Anthony, La Mesa

Viajó con su familia
Very courteous, friendly & helpful check-in. Room was comfortable and clean.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Gustavo Jr

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Todd De

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed here 15 years ago when it was a Best Western. No more dairy farm next door. Easy highway access and quiet. Lady at the front desk was fantastic.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kristen

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Justin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, pool, hot tub breakfast.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and friendly staff! Hope they would upgrade some fixtures in the room to at least provide USB connections to plug in phones etc.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
We appreciate your feedback and are delighted to know you enjoyed your stay at Legacy Inn & Suites Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

4/10 Mediocre

Alan

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Mattress was hard, i found a cockroach in my room.
Se hospedó 6 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excelente

Jeffery, Mackinaw City

Le gustó: Limpieza, personal y atención
Carpet needs to be pulled tight or replaced
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for your feedback

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 23 abr. 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

6/10 Aceptable

Brianne

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Staff was friendly ans helpful. They pais for our early morning lyft to the airport bc we had to leave before the shuttle was available at 5am. Really appreciated that! Check in was smooth..but the room wasnt clean. There was shampoo or something dried all over the tub, the bath mat was completely soaked (we were just staying a few hours and didnt intend to use the shower or i would've requested a room switch. Just wasnt worth the energy..crumbs all over counter tops, moved the night stand to plug in my phone charger, and all sorts of trash was behind it. My 9 year old wouldnt swim in the pool because there was globs of hair floating in hot tub and bobby pins all over the pool floor. I got a cheap deal on expedia for 109 vs the 140 they quoted when i calles the property. I understand you get what you pay for. Def Wouldn't stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Bueno

Chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lisa was very nice n helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

8/10 Bueno

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

8/10 Bueno

Mireya

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Internet is poor
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

2/10 Terrible

Barry

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms were not cleaned. Property is dirty. Staff would not even answer the phone. Called the front desk about getting clean towels and the phone rang for 20 minutes. Bad place to stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Aceptable

Christopher

Le gustó: Personal y atención
Bathroom shower plumbing was shot !! Needs to be redone along with vanity plumbing. Cable TV wasn't working upon entry.... staff finally got it fixed, but previous guest i assume unhooked it. Orher than that it was average stay. Staff was friendly tho.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excelente

Kristine

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

10/10 Excelente

BARBARA

Viajó en grupo
Le gustó: Personal y atención
It was very convenient to Phoenix/Gateway airport having gotten in late in the evening and being tired. Rented our car and scooted right out to "Legacy".
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

8/10 Bueno

ronni, sea tac

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

10/10 Excelente

Yi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

4/10 Mediocre

Karen

No le gustó: Estado de la propiedad e instalaciones
I stayed at Legacy 4 yrs ago, so I was happy to return, as I fly out of Mesa airport, the motel had major changes due to new management since ide been there, The Hilton purchased it & as of April 22 nd , renovation is to start taking place ! It’s located in a prime area, hopefully Hilton will run it better !
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Aceptable

Alan

Close to Mesa airport. Lyft provided by hotel. The decor is older which makes it average. Some small items that need to be fixed. Broken bathroom tile. Bezels on handrail in bathtub not secure. Pillows were small.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Aceptable

Rebecca

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
This hotel was good. The breakfast was very good. Issue with shower . Seemed a little understaffed
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Bueno

Cindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s was clean. The carpet was aged. The bed had a new modem bedspread and new bedding. The bed was comfortable. The bathroom faucet was wiggly and the shower faucet too. Very nice breakfast for a quick breakfast. The staff was friendly. People are pretty hard on things. The carpet was the worst complaint. But overall decent and clean.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

4/10 Mediocre

paul

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Old
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excelente

Reggie

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you so much for taking the time to leave us a review.

2/10 Terrible

Walter

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The remote did not work on the tv. We switched rooms and remote worked but only one channel and could change it. Shower valve was ready to fall off and could barely get it to adjust temperature. Thermostat for the ac was dead so we couldn't adjust temperature. Elevator doors got stuck half way open and alarms went off, we had to pry the doors open and then use stairs. All in all i would not recommend this hotel as there is deferred maintenance everywhere. Staff was kind and courteous, so my only reason for 2 stars
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.