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Opiniones sobre Inn at Eagle Mountain

3.5 out of 5
Inn at Eagle Mountain
9800 N Summer Hill Blvd, Fountain Hills, AZ

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 592 de 1001 opiniones" "
Evaluación: 8 - Bueno. 220 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 105 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 62 de 1001 opiniones" "
Evaluación: 2 - Terrible. 22 de 1001 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tranquilidad total
Respuesta de Guest Services el 27 dic. 2022
Thank you very much. We are happy to see you had a relaxing time with us.

10/10 Excelente

Catty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Services el 5 jun. 2022
Thank you!

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021
Respuesta de Guest Services el 21 jun. 2021
Thank you!

8/10 Bueno

Anni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very relaxing wished the restaurant was open and bar
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joseph

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice stay
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Kimberly

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Have stayed here a couple of times. Hotel rooms are now rundown & need lots of updating. Worst beds even though I was told new mattresses a year ago, didnt feel like they were replaced 10yrs ago. Staff at front desk were unaccommodating an could have been much more friendly. Restaurant is not part of hotel & it was a hassle to bring food back to room. Overall, I felt like I was a bother to hotel staff when asking for soda/water or more towels. Spent my days at the Boulders Spa & unlikely to book Inn at Eagle Mountain in future unless many changes happen. There are many nicer and affordable AirBnBs nearby.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
a pleasurable stay
Se hospedó 1 noche en abril de 2024

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Liked the area ambience. Rooms are spacious and comfortable.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Tammy, Olympia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you want a downtown experience this is not your place. If you want a beautiful atmosphere with peaceful ambiance and privacy then you might like it. Great service as soon as I walked in. Thank You!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kathryn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely loved staying here! It was so quiet and peaceful. You don’t hear neighbors or traffic. There is an Italian restaurant on site that will deliver to your room between certain hours. The suite was a little dated, but still nice. The only negative thing is that we asked for more towels and to have sheets changed, and a maintenance man came and handed us the towels and sheets. We never saw housekeepers in the four days we were there. Overall, it was a great place, and we want to stay again.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Leslie, Fort Collins

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The views and landscape was beautiful. The staff was great too.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

D Jeremy, Hooper

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
I rented this specific suite due to that it had a whirlpool jetted tub. The hot water didn’t last long enough to even have a luke warm bath. The sheets in the bed felt very startched, stiff & itchy.. I informed the front desk of this and the gentleman apologized for the inconvenience and that was it. No let me get the manager or at least call the manager. Very disappointed considering the price paid.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brittany

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Inn is a hidden gem! Beautiful surroundings, classy, large rooms, clean and crisp sheets, jetted bathtub. Not a party scene, but a place to relax and enjoy the desert. Loved it!
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 3 abr. 2024
Thank you for capturing the tranquility and scenery in your review, Brittany! It makes us happy to see that you enjoyed the spirit of our property. We hope to see you again soon!

8/10 Bueno

David

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services el 3 abr. 2024
Thank you.

10/10 Excelente

Vincent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The view and surrounding area and how quiet it was!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services el 8 abr. 2024
Thank you! We are very happy to see that you enjoyed your stay.

10/10 Excelente

margie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Remarkable customer service and friendly staff. It is a hidden gem in Arizona
Se hospedó 6 noches en marzo de 2024
Respuesta de Guest Services el 24 mar. 2024
We appreciate your kind words, Margie. Thank you for staying with us and hope you visit us again soon.

10/10 Excelente

Jan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed that our room seemed like a tiny condo, separated from the other rooms by structure style. We had a private patio and an beautiful view of the east part of the Phoenix Valley.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 24 mar. 2024
We are all very happy to see you enjoyed your stay and the property's scenery, Jan. We look forward to seeing you again next time you wish to get away.

10/10 Excelente

john

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 9 noches en marzo de 2024
Respuesta de Guest Services el 24 mar. 2024
Thank you!

6/10 Aceptable

Ellen

No le gustó: Servicios
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 9 abr. 2024
It seems we weren't able to meet your expectations and I would like to apologize for that. We prioritize our guest experience therefore please feel free to give us a call so we can improve.

8/10 Bueno

Paul

Viajó con su familia
Le gustó: Personal y atención
Decent accommodations, good dinner restaurant....definitely a destination since nothing around the property.
Se hospedó 3 noches en marzo de 2024

4/10 Mediocre

Lendie

Viajó en grupo
Couch smelled like urine. 7 months prior we had requested a certain room. Request not honored. We have stayed at this resort 8 years in a row. Not pleased this year at all. Will go VRBO next year for our golf trip.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

philippe

Le gustó: Limpieza, estado de la propiedad e instalaciones
I did not like: no daily room making. need to call outside for issues with internet. no bottled water in the bedroom.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Nancy E

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de Guest Services el 8 abr. 2024
Thank you!

10/10 Excelente

Linda

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 3 abr. 2024
Thank you!

10/10 Excelente

Guy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 21 mar. 2024
Thank you!

6/10 Aceptable

Andrea

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The area surrounding a property was very peaceful. The one particular staff person rolled his eyes at me multiple times as I had to ask for ice usually twice a day. This is really unacceptable for a resort for the guest not to have access to ice. We would NEVER consider staying here again.
Se hospedó 7 noches en febrero de 2024

10/10 Excelente

Sharon

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 3 abr. 2024
Thank you!

8/10 Bueno

Marcus

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Hotel located on Golf Course in the mountains. If you want a getaway from everything this property is for you. However, if you are doing anything in Scottsdale or Phoenix be prepared to travel as the property is on outskirts and not as close to highway system in the Phoenix area.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Mike

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice - quiet, conveniently close to the golf course/restaurant.
Se hospedó 6 noches en febrero de 2024

10/10 Excelente

Ronald, Fort Collins

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome views.
Se hospedó 7 noches en febrero de 2024
Respuesta de Guest Services el 7 mar. 2024
Thank you for your feedback!

10/10 Excelente

Douglas

Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services el 21 mar. 2024
Thank you!

6/10 Aceptable

Mitchell

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice location. Not many amenities. Comfortable room. Best for golfers, less so for families.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Janice, Chula Vista

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza
No le gustó: Servicios
Restaurant was very good. The people at the front desk were less than inviting. Upon arrival there was no greeting. Departure was pretty much the same no thank you, please come back again etc. the rooms are in need of remodeling, fan in bathroom were dark yellow , wallpaper starting to peel. The room above our friends room sounded like a Herd of elephants, when they took a shower it sounded like a jet engine. For the price of the room I would have expected a bit more, restaurant is only open Thursday through Sunday evenings only. Definitely will not stay there again
Se hospedó 3 noches en febrero de 2024

4/10 Mediocre

Christine

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Beautiful location, GROSS facilities. Property way overdue for a restoration and update. Very outdated, worn carpets, no ice machines - have to ask front desk, no staff to speak of on property except front desk, no room service, rooms are very worn, as is the furniture, bathrooms are disgustingly outdated and old/worn. Its really too bad because the location is spectacular.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Brittany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you want a more secluded location, this is a beautiful spot. Quiet area and lovely grounds. Rooms are big and have a gas fireplace, which was nice to have for our chilly weekend stay. Would return.
Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Ron

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
You could tell the room had not been used in a long time. The sewer smell through the bathroom lasted for the entire stay we were there. Ran all the water in each sink and bathtub and finally was able to clear up. The light bulbs in the bathroom had not been changed in 10 years plus they were the old high wattage clear mixed with the new. We laughed about it. Very nostaligic.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Linda S.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a beautiful property in the mountains and lovely golf course.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services el 14 feb. 2024
Thank you very much for taking the time to provide us with the feedback of your recent stay, Linda. We hope to see you again soon to enjoy the tranquility of the property again.

8/10 Bueno

Robert, Olathe

Viajó con su familia
Le gustó: Limpieza
This resort is in a beautiful area had a problem with the door. The office was closed constantly couldn't get an Uber to come out our way. Other than that not a bad piece of property.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Services el 9 abr. 2024
Thank you very much for taking the time to let us know how your stay went with us. It makes us happy to see that you enjoyed the scenery but it it is unfortunate we fell short on other areas. We appreciate you for letting us know so we can improve our guest experience for you in the future.

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services el 14 feb. 2024
Thank you!

8/10 Bueno

Val

Le gustó: Limpieza, personal y atención, servicios
View and location. Sheer drapes were torn and caulk around tub cracked-two easy affordable fixes. Really need a new mattress as well.
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Services el 3 abr. 2024
We appreciate your feedback on your recent stay, Val. Our housekeeping team has been notified and will make sure these suggestions are addressed.

10/10 Excelente

Gilbert, Tempe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services el 21 mar. 2024
Thank you!

8/10 Bueno

Daniel

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, towels should have been presented for a 4 night stay 1 set. I had to request additional towels and pick them up at the front desk.
Se hospedó 4 noches en enero de 2024
Respuesta de Guest Services el 3 abr. 2024
Thank you for your feedback, Daniel. We are happy you enjoyed your stay but will note how we can improve it. Thank you for supporting locally owned.

6/10 Aceptable

AMY JO, PLEASANT PRAIRIE

Viajó con su familia
I did not like that there were no elevators, no ice unless you got it from the lobby which was not conveinent, not alot of choices for room service,
Se hospedó 5 noches en enero de 2024
Respuesta de Guest Services el 3 abr. 2024
Thank you for taking the time to provide us with your feedback on a stay with us, Amy. We will make a note in your reservation so that in the case you revisit us, we can better accommodate you.

10/10 Excelente

Todd, Long Beach

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet with beautiful views
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services el 14 feb. 2024
Thank you!

8/10 Bueno

liz

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The area was nice and quite. For the price the rooms are dated. Also should be explained on check in. If you want room service you have to ask for it!
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Angie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay here. Nice to be out of the town but still close enough to everything.
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Services el 14 feb. 2024
Thank you!

8/10 Bueno

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Services el 14 feb. 2024
Thank you.

8/10 Bueno

Robert P

Le gustó: Limpieza
Property location was wonderful, great views. Units were difficult to get to, multiple stairs / stairways to climb. No staff available to carry luggage up to rooms. Older individuals will have difficulty with staying here
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Terry

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Property was quiet and on a golf course. Unfortunately, the restaurant wasn't open nor was the golf club dining area. Desk didn't inform of us of that so we drove a ways to find food. Room included a fireplace and sliding door to a balcony. Overall, it was okay.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Ketul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services el 14 feb. 2024
Thank you!