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Opiniones sobre Home2 Suites by Hilton Phoenix Tempe, University Research Park

3 out of 5
Home2 Suites by Hilton Phoenix Tempe, University Research Park
7200 S. Price Rd., Tempe, AZ

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 217 de 358 opiniones" "
Evaluación: 8 - Bueno. 88 de 358 opiniones" "
Evaluación: 6 - Aceptable. 25 de 358 opiniones" "
Evaluación: 4 - Mediocre. 17 de 358 opiniones" "
Evaluación: 2 - Terrible. 11 de 358 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Abinoham

Se hospedó 3 noches en junio de 2023
Respuesta de Owner el 10 jul. 2023
Abinoham, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Susana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
todo me gusto, el hotel, el cuarto, el servicio, la ubicacion, gracias por todo, lo disfrutamos al maximo
Se hospedó 3 noches en mayo de 2023
Respuesta de Owner el 17 may. 2023
Susana, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 Mediocre

ERNESTO

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios
El cuarto no estaba limpio , no había personal en lobby , no limpiaron el cuarto durante la estancia y la reservación decía desayuno y no había .
Respuesta de Owner el 5 dic. 2022
Hello Ernesto, and thank you very much for the feedback.We work hard to ensure that every guest in our hotel has a pleasant stay, so we are disappointed to hear that we’ve missed the mark.Please know that we will be passing this feedback along to the appropriate departments to ensure that they are corrected for future stays.Thanks again, and we hope to see you again next time you’re in Tempe!

8/10 Bueno

Emilio

Le gustó: Limpieza, servicios
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Marcos N

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Limpio, nuevo, y Bonito
Se hospedó 1 noche en noviembre de 2021
Respuesta de gp el 24 dic. 2021
Thank you

6/10 Aceptable

Elsa

Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The room was ok. It did have a not so good smell when i walked in. The bed was super uncomfortable, you could feel the springs. The sofa bed had alot of stains, I put a towels over it to sit on. The breakfast was good and the outdoor pool was clean.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Sierra, Pearl City

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay. The only reason we did not give a 5 star is because of the setup with two hotels combined. We received different breakfasts, and couldn’t use the same doors. That inconvenience kept it from being a perfect stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Owner el 30 abr. 2024
Sierra, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bueno

Aleksanr

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very low quality breakfast in the morning
Se hospedó 4 noches en abril de 2024
Respuesta de Owner el 22 abr. 2024
Aleksanr, thank you very much for your feedback! We hope to serve you again in the future.

6/10 Aceptable

Cesar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 3 noches en abril de 2024
Respuesta de Owner el 22 abr. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excelente

Julie Louise

Se hospedó 3 noches en marzo de 2024
Respuesta de Owner el 19 abr. 2024
Julie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Ulises

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 3 noches en abril de 2024
Respuesta de Owner el 18 abr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bueno

Carmen

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Owner el 17 abr. 2024
Carmen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Joyce

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Will stay here again if I'm in the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Owner el 15 abr. 2024
Joyce, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excelente

Charles

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was a very nice hotel room with a reasonable price
Se hospedó 2 noches en abril de 2024
Respuesta de Owner el 8 abr. 2024
Charles, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Alyssa & Reena

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I liked how i had a great view and floor number.
Se hospedó 1 noche en abril de 2024
Respuesta de Owner el 4 abr. 2024
Alyssa & Reena, thank you very much for your feedback! We hope to serve you again in the future.

2/10 Terrible

Kay

Viajó con su familia
Le gustó: Servicios
We had a room overlooking the main room. Got very little sleep due to noise pollution....even the loud air conditioning did not drown out the noise. We arrived down for breakfast at 8.45 on our 2nd morning and there was no hot food left as there was a large group of children ( sports event on) staying. Not enough food made/available to cover amount of people. staying. Disappointping as the 1st morning breakfast was good.
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 29 mar. 2024
Thank you for taking the time to review us, Kay. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

6/10 Aceptable

Shawn

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Had everything we needed for a week long family stay. If you are sensitive to cigarette smoke and odor do not stay on the top floor. We had to move down to a new room because there was a long term resident staying at the hotel who smokes in their room. The staff accommodated are request quickly. BTW the complimentary breakfast was good.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 21 mar. 2024
Shawn, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It wasnoerfect
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 19 mar. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

Lizbeth, Toa Baja

Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 5 abr. 2024
Thank you for taking the time to review us, Lizbeth. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was nice, however it was only for one night. we did have trouble finding a parking spot but I believe there was a wedding being held at the facility, which is understandable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 11 mar. 2024
Laura, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Aceptable

Melissa

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Owner el 5 feb. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excelente

Abigail

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family Friendly
Great family friendly place to stay. Extremely clean, and the customer service is top-notch.
Se hospedó 3 noches en enero de 2024
Respuesta de Owner el 1 feb. 2024
Abigail, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excelente

Alexander

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice apartment style for the week. Unfortunately the pool wasn’t heated the week we stayed nor was the restaurant at our end. No big deal but would have liked to know that at time of booking. Otherwise it is a great place to stay.
Se hospedó 6 noches en enero de 2024
Respuesta de Owner el 29 ene. 2024
Alexander, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bueno

NORMAN

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice stay.
Se hospedó 2 noches en enero de 2024
Respuesta de Owner el 23 ene. 2024
Norman, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 17 ene. 2024
David, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Danielle DeAnn

Se hospedó 3 noches en enero de 2024
Respuesta de Owner el 10 ene. 2024
Danielle, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Amalea

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Greatness achieved!
Very awesome, extremely friendly customer service (Even if they did turn down my offer for a piece of a twizzler... Lol), the maid service was awesome! The free breakfast was ok, the breakfast sandwiches were ok, the cheese tasted gross and old.
Se hospedó 4 noches en enero de 2024
Respuesta de Owner el 8 ene. 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excelente

Debbie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 8 ene. 2024
Debbie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Krista

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 8 ene. 2024
Krista, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Owner el 8 ene. 2024
Thomas, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Edward

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well kept
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 1 ene. 2024
Edward, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Jose

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Owner el 31 dic. 2023
Jose, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Owner el 16 dic. 2023
Richard, thank you for the perfect rating!

8/10 Bueno

Jamie

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My deposits seem to go missing and never returned stayed 31-10th owed 300 in deposits that still havnt gone back with ample time when other days went back back just get run around call bank or it’s released it wasn’t released the steal it on the back end.
Respuesta de Owner el 19 ene. 2024
Thank you for taking the time post about your experience, Jamie. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager. Thank you.

10/10 Excelente

Criselda

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was all around very clean
Se hospedó 8 noches en octubre de 2023
Respuesta de Owner el 25 oct. 2023
Criselda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Grace

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The hotel and room were clean and spacious.The pool was warm and area was nice. The evening fire pits were very beautiful. The exercise room was large and impressive. The pub was also nice to grab a bite and a drink later at night. The hotel staff was great too. The bed was not very comfortable. The road noise and ac were quite noisy. The breakfast was too crowded. Dishes and cutlery was not replenished. Coffee was either weak or empty. Trash was full. Food was dried out. The fruit looked 6 months old. We ate there 3 mornings. The parking lot had garbage, cigarette butts, and a tonne of dog feces everywhere. Because there are not many other hotels in this vicinity, I would stay again if I were visiting my friend again because I don’t like city driving.
Se hospedó 3 noches en octubre de 2023
Respuesta de Owner el 23 oct. 2023
Grace, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Dan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very helpful. Husband lost his wallet while we were there and the staff worked with us.
Se hospedó 4 noches en octubre de 2023
Respuesta de Owner el 23 oct. 2023
Dan, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 Mediocre

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing to do with the staff, they were friendly and very professional. Attempted to check in via Hilton app. 3 different apps pop up to download. Why can’t they combine all into one? Had to leave wedding reception to check. Was a real inconvenience.
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner el 23 oct. 2023
Thank you for taking the time to review us, Michael. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excelente

ALMA

Se hospedó 1 noche en octubre de 2023
Respuesta de Owner el 11 oct. 2023
Alma, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

yeni

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thankyou for everything
Se hospedó 2 noches en octubre de 2023
Respuesta de Owner el 11 oct. 2023
Yeni, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Visit
Everything was excellent. We will stay here again when we visit the Phoenix are in January. There is a nice restaurant next door to the hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner el 27 oct. 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Patricia F

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Customer centric staff …awesome worn by cleaning crew
Se hospedó 4 noches en agosto de 2023
Respuesta de Owner el 28 sept. 2023
Patricia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Tera

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love a room with space to unpack or at least to place suitcase and this room offered all of that. The fridge was basically full size and everything was nice and clean.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Owner el 26 sept. 2023
Tera, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Terrible

Tomas, Thornhill

Viajó con su pareja
Le gustó: Limpieza, personal y atención
This was supposed to be an accessible room with accessible bathroom that accommodates a wheelchair user. This wheelchair user was very unhappy. Bars were not at the right height by the toilet. Also, one bar was placed too far ahead of the toilet. Neither were toilet height. Neither were bath bench given that a bar and the shampoo and body wash were on the wall behind the attached bench. Also, the sink area had not been properly made accessible. The mirror did not come down to the counter. Only people who were tall enough could see themselves in the bathroom mirror. The room was not well lit. There was a large mirror in the living area of the room that because there was not enough light, I could not do my make up properly at it.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Owner el 26 sept. 2023
Thank you for taking the time to share your feedback about your recent stay, Tomas. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excelente

Coreen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Owner el 25 sept. 2023
Coreen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Meghan

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It could use a little tlc in the rooms
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner el 20 sept. 2023
Meghan, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bueno

sherrill

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de Owner el 28 ago. 2023
Sherrill, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bueno

Angela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet and safe. Good for extended stay.
Se hospedó 9 noches en agosto de 2023
Respuesta de Owner el 16 ago. 2023
Angela, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Jason

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Business Trips
I stayed in the Home2Suites side for a week while on business in Tempe Arizona. I have actually stayed here for several trips. The rooms have always been clean and comfortable. I like the fact I can run by the Fry's grocery store and get some things to eat for the week. Then bring them back and put them in my own refrigerator. This way I don't always have to eat out at restaurants. They have breakfast in the morning and a pool to relax in after the days work is done. I have also used their laundry facilities at times as well as their small gym. I would definitely recommend them.
Se hospedó 4 noches en julio de 2023
Respuesta de Owner el 7 ago. 2023
Jason, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excelente

Leyla

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, nice restaurant within the property, friendly staff.
Se hospedó 3 noches en junio de 2023
Respuesta de Owner el 10 jul. 2023
Leyla, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!