Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 719 de 1257 opiniones" "
10 - Excelente
719
Evaluación: 8 - Bueno. 289 de 1257 opiniones" "
8 - Bueno
289
Evaluación: 6 - Aceptable. 124 de 1257 opiniones" "
6 - Aceptable
124
Evaluación: 4 - Mediocre. 66 de 1257 opiniones" "
4 - Mediocre
66
Evaluación: 2 - Terrible. 59 de 1257 opiniones" "
2 - Terrible
59
8,8/10
Limpieza
9,0/10
Personal y atención
8,4/10
Servicios
8,4/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Alejandro
Viajó con su pareja
1 nov. 2023
Le gustó: Personal y atención
Algo antiguo pero funcional
Alejandro
Se hospedó 1 noche en octubre de 2023
Respuesta de B el 2 nov. 2023
Hope to see you again soon
8/10 Bueno
Fernando
22 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien
Fernando
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotelmgmt el 25 oct. 2023
We cannot thank you enough for your terrific review, Fernando. We loved welcoming you to Hilton Garden Inn Phoenix Airport North and sharing your top-notch service and accommodations. Be sure to choose us again!
10/10 Excelente
Alejandro, Nogales
Viajó con su pareja
25 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen hotel, cerca del aeropuerto , limpio y con mucha tranquilidad
Alejandro
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brit el 25 sept. 2023
Glad to see you enjoyed your stay. Hope to see you again soon.
10/10 Excelente
Gabriela
24 sept. 2023
Gabriela
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brit el 25 sept. 2023
Glad to see you enjoyed your stay. Hope to see you again soon.
10/10 Excelente
Arturo
10 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Arturo
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brit el 11 sept. 2023
Glad to see you enjoyed your stay. Hope to see you again soon.
10/10 Excelente
Arlety
Viajó por negocios
2 ago. 2023
Le gustó: Limpieza
I only stayed one night but everything was very clean, the room was very comfortable and spacious, they treated you very kindly, it was very good for me
Arlety
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotelmgmt el 5 ago. 2023
Thank you for your review, Arlety. We're pleased to hear that your stay at the Hilton Garden Inn Phoenix Airport North, though brief, was enjoyable. Our team strives to maintain a high standard of cleanliness and comfort while providing friendly service, so your feedback is much appreciated. We're delighted that you found the room to your liking in terms of comfort and space, and that our team treated you kindly. We hope to have the pleasure of welcoming you back in the future, whether it's for another short stay or a longer visit!
10/10 Excelente
RICARDO
Viajó con su pareja
19 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me parece muy importante la forma en que se mantiene esta propiedad, síganla manteniendo en estas condiciones
RICARDO
Se hospedó 1 noche en julio de 2023
Respuesta de Hotelmgmt el 21 jul. 2023
Thank you for your feedback, Richard. We're glad to hear that you've noticed our dedication to maintaining the property at the Hilton Garden Inn Phoenix Airport North. Your recognition of our efforts encourages us to continue striving for excellence in all we do. We will absolutely uphold these high standards for your future visits. Looking forward to welcoming you back.
10/10 Excelente
Mario
18 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente
Mario
Se hospedó 1 noche en julio de 2023
Respuesta de HotelMgmt el 20 jul. 2023
Thank you for your comments, Mario. We are very pleased to know that your stay at the Hilton Garden Inn Phoenix Airport North was excellent. Your satisfaction is our greatest reward. We hope to see you again soon to offer you another wonderful experience.
10/10 Excelente
RICARDO
14 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
RICARDO
Se hospedó 1 noche en julio de 2023
Respuesta de Brit el 17 jul. 2023
Glad to hear you had a great stay with us. Hope to see you again soon.
8/10 Bueno
thania
26 jun. 2023
Le gustó: Limpieza, personal y atención
They need to put water in the room
thania
Se hospedó 1 noche en junio de 2023
Respuesta de Hotelmgmt el 28 jun. 2023
Thania, we appreciate your great score and helpful feedback. We will look into the water right away. Hopefully, you can return soon so we can earn those last few stars!
8/10 Bueno
Charles
2 may. 2023
Charles
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotelmgmt el 22 may. 2023
It was wonderful having you here, Charles, and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!
10/10 Excelente
RICARDO
Viajó con su pareja
15 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Está en buenas condiciones y todo muy bien distribuido
RICARDO
Se hospedó 1 noche en abril de 2023
Respuesta de Hotelmgmt el 18 abr. 2023
Having you as our guest was a delight, Ricardo. We hope we can provide you with another perfect hospitality experience soon here at Hilton Garden Inn Phoenix Airport North.
8/10 Bueno
RICARDO
Viajó con su pareja
2 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La limpieza
RICARDO
Se hospedó 1 noche en abril de 2023
Respuesta de Hotelmgmt el 4 abr. 2023
We are glad your time at Hilton Garden Inn Phoenix Airport North was pleasant. Thank you for taking a moment to compliment our team's dedication and attention to detail. We will be sure to convey your kind words to housekeeping. Hopefully, your travels will be bringing you back soon, Ricardo!
10/10 Excelente
ANA
23 dic. 2022
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
ANA
Se hospedó 1 noche en diciembre de 2022
8/10 Bueno
Carmen
Viajó con su familia
22 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente atención y servicio, todo muy limpio, la habitación muy cómoda y amplia
Carmen
Se hospedó 1 noche en septiembre de 2022
Respuesta de HotelMgmt el 23 sept. 2022
Hearing from you was a treat, Carmen! We are glad we could offer a stellar stay with our impeccable hospitality! Be sure to return to Hilton Garden Inn Phoenix Airport North whenever you are in town!
10/10 Excelente
Cesar
19 sept. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendable
Habitaciones limpias y comodas recomendable
Cesar
Se hospedó 1 noche en septiembre de 2022
Respuesta de HotelMgmt el 21 sept. 2022
Cesar, nothing is more enjoyable than hearing we offered a perfect hospitality experience! Thank you! Be sure to revisit Hilton Garden Inn Phoenix Airport North soon.
8/10 Bueno
Vanessa
9 may. 2022
Vanessa
Se hospedó 2 noches en mayo de 2022
Respuesta de Hotelmgmt el 11 may. 2022
We appreciate your positive rating, Vanessa, and hope to see you again soon for another great stay!
10/10 Excelente
Maria
Viajó con su familia
27 abr. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El trato fue muy agradable y de volver a Phoenix, regresaría a ese hotel . Lo único que no estuvo bien fue la cena , que no estaba muy caliente ; por lo demás todo muy bien. Excelente el trato del restaurante y de la recepción . Muy agradecidos .
Maria
Se hospedó 1 noche en abril de 2022
Respuesta de Hotelmgmt el 30 abr. 2022
It's wonderful to know that you would choose to revisit us at Hilton Garden Inn Phoenix Airport North, Maria! While we wish your dining experience had been more ideal, we appreciate your kind words about our team's warm hospitality. We look forward to making your next stay truly flawless!
10/10 Excelente
Expedia Relocation
30 dic. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelsa experiencia, gracias.
Excelente servicio con un calidad humana incomparable. Atentos, limpios y serviciales. Totalmente recomendado. Gracias
Expedia Relocation
Se hospedó 1 noche en diciembre de 2021
Respuesta de HotelMgmt el 8 ene. 2022
Your exceptional review was a delight to share with everyone here at Hilton Garden Inn Phoenix Airport North! Thank you for the top-notch rating! We all look forward to your return trips to the area!
10/10 Excelente
Rafael
Viajó con su familia
22 dic. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy limpio
Rafael
Se hospedó 2 noches en diciembre de 2021
Respuesta de Hotelmgmt el 27 dic. 2021
Rafael, our guest's comfort is very important to us and we are happy you appreciated the cleanliness of our hotel. Thank you for staying with us at Hilton Garden Inn Phoenix Airport North. It will be a pleasure to welcome you back.
10/10 Excelente
Jesus
6 dic. 2021
Jesus
Se hospedó 1 noche en diciembre de 2021
10/10 Excelente
Abel
4 oct. 2021
Abel
Se hospedó 1 noche en octubre de 2021
Respuesta de Hotelmgmt el 5 oct. 2021
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.
10/10 Excelente
Cliente verificado
Viajó con su pareja
13 ago. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen hotel cerca del aeropuerto, limpio, las habitaciones muy amplias y en perfecto estado, la zona es tranquila con buenos restaurantes a diez minutos.
Cliente verificado
Se hospedó 1 noche en agosto de 2021
Respuesta de Hotelmgmt el 19 ago. 2021
We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!
10/10 Excelente
Cliente verificado
Viajó con su familia
10 jul. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta muy bien el hotel cerca del aeropuerto y a 10 minutos del centro de Phoenix
Cliente verificado
Se hospedó 3 noches en julio de 2021
2/10 Terrible
Cliente verificado
16 may. 2021
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pésimo
Cliente verificado
Se hospedó 1 noche en mayo de 2021
Respuesta de Daniel el 16 may. 2021
I'm sorry that you had a bad experience during your stay. Can you please elaborate so we can improve.
6/10 Aceptable
christopher a
Viajó con su familia
2 may. 2024
Needs updated
Bathroom old caulking in shower was gross rusted towel shelf
christopher a
Se hospedó 1 noche en abril de 2024
4/10 Mediocre
Julie
30 abr. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Julie
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 1 may. 2024
We regret that we missed the mark on ensuring your complete satisfaction. It's our hope that we have another opportunity to earn back your trust. Thank you, Julie.
8/10 Bueno
Sarah
27 abr. 2024
Le gustó: Limpieza
Sarah
Se hospedó 1 noche en abril de 2024
Respuesta de Hotelmgmt el 28 abr. 2024
Thank you, Sarah, for rating us so highly! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.
10/10 Excelente
Donna
Viajó con su pareja
26 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice accommodations. Just what we were looking for.
Donna
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 30 abr. 2024
Thank you for sharing your compliments, Donna. We love that your time at Hilton Garden Inn Phoenix Airport North was perfect all around. Whenever your travels bring you to the area be sure to visit!
8/10 Bueno
Daniel Pena Olga Lucia
Viajó con su pareja
24 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was perfect for a few days and close to everything we wanted to see and do
Daniel Pena Olga Lucia
Se hospedó 2 noches en abril de 2024
Respuesta de HotelMgmt el 26 abr. 2024
Thank you, Daniel and Olga, for your positive review. It’s wonderful to hear that our location was conveniently close to everything you wanted to see and do during your stay. We're glad that our hotel served as a perfect base for your adventures. We look forward to having you both with us again for another enjoyable visit at Hilton Garden Inn Phoenix Airport North!
6/10 Aceptable
Steve
24 abr. 2024
Close to airport. Overall good.
Steve
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 26 abr. 2024
Thank you, Steve, for your review. It's great to know that our proximity to the airport was convenient for you and that your overall experience was positive. We appreciate your feedback and hope to have the opportunity to make your next stay with us at Hilton Garden Inn Phoenix Airport North even better!
8/10 Bueno
Suzanne
22 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Suzanne
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 23 abr. 2024
Your star rating is greatly appreciated, and it will be our pleasure to welcome you back, Suzanne.
2/10 Terrible
Marcell
22 abr. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Marcell
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 23 abr. 2024
It is our desire to provide a memorable stay for our guests so it is regrettable to learn that your experience was not as you had anticipated. We hope to welcome you back in the future, so we can change your impression of us, Marcell.
10/10 Excelente
Leticiac
21 abr. 2024
Le gustó: Limpieza, servicios
Everything
Leticiac
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Juan, Chula Vista
Viajó por negocios
19 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Two out of four elevators were not working and there were some holes on the drywall above the elevator doors, it looked bad for a nice hotel. The bed was uncomfortable. The rest of the hotel and dining room were great.
Juan
Se hospedó 2 noches en abril de 2024
Respuesta de HotelMgmt el 23 abr. 2024
Juan, your excellent score and feedback are appreciated. We are happy your overall experience was pleasant, but we will surely work on those areas you highlighted. It would be an honor to have you back so that we can impress you even further. Until next time!
10/10 Excelente
Cynthia
16 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Convenient to airport
Cynthia
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 18 abr. 2024
Thanks for joining us at Hilton Garden Inn Phoenix Airport North, Cynthia! We are happy that our location eased your travels. We hope to welcome you back whenever you are in the area!
8/10 Bueno
Yolanda
15 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Yolanda
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 17 abr. 2024
We are delighted we made such a great impression on you! Thank you, please visit again soon.
10/10 Excelente
Monica
Viajó con su familia
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was spacious. The staff was friendly and helpful . The night I was staying at the hotel. I returned my rental car and I was able to call the hotel shuttle to pick me up at the airport. Also, I used the shuttle to get back at the airport on the following day. The hotel was very close to the airport and a 14 minute drive to Old Town.
Monica
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 17 abr. 2024
How delightful to learn our spacious accommodations and convenient features, particularly the shuttle service, ensured a perfect stay for you here at Hilton Garden Inn Phoenix Airport North. We would love to host you whenever your travels bring you to our area. Thank you, Monica!
2/10 Terrible
Fernando
Viajó con su familia
10 abr. 2024
No le gustó: Servicios
First and last
Fernando
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 11 abr. 2024
We are very sorry to learn your stay was not satisfactory nor did it meet the high standards we strive for. We are eager to learn more as we want to ensure improvements are made. Please allow us one more chance to restore your trust in our brand, Fernando. Thank you.
10/10 Excelente
Ioana
7 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ioana
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 9 abr. 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Loana.
10/10 Excelente
Margaret, Albuquerque
7 abr. 2024
Le gustó: Estado de la propiedad e instalaciones
I had booked my stay on expedia for $290 per night. When I checked out i was bill over $500 for the night! Luckily I had my expedia receipt and they made the adjustment. Very upsetting experience. Would like to compliment the person at the desk for professionally handling the situation once I was able to produce my receipt.
Margaret
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 10 abr. 2024
Margaret, we appreciate your terrific score and helpful feedback. It is fantastic the team was able to help you with your bill. We always recommend referencing the "Important Information" section of our third-party sites as we share more information regarding charges upon arrival. We hope this helps make your future travels seamless from start to finish. Thank you!
10/10 Excelente
Shawna
4 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shawna
Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt el 5 abr. 2024
Thank you for your five-stars. We look forward to your return and hope it's soon,Shawna!
6/10 Aceptable
gary
3 abr. 2024
Le gustó: Limpieza
Sketchy
gary
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 5 abr. 2024
Gary, we are disappointed that you did not enjoy our property. We would like to connect and learn more from you as this does not reflect a typical stay. We are eager to enhance any future visits and restore your trust in our Brand. Thank you!
10/10 Excelente
Wendy
3 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very close to the airport
Wendy
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 5 abr. 2024
It was great being able to provide an ideal location to ease your trip, Wendy! Thank you for choosing Hilton Garden Inn Phoenix Airport North. See you next time!
10/10 Excelente
Serena
3 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Serena
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 4 abr. 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Serena.
10/10 Excelente
Denise
2 abr. 2024
Denise
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 23 abr. 2024
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area, Denise.
6/10 Aceptable
pamela, MEMPHIS
1 abr. 2024
Le gustó: Personal y atención
pamela
Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt el 3 abr. 2024
It's disappointing to learn that your time with us did not win you over completely, Pamela. We hope you'll give us the chance to impress you on a future visit.
10/10 Excelente
Joseph
31 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great!
Joseph
Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt el 2 abr. 2024
We are excited your stay with us at Hilton Garden Inn Phoenix Airport North was perfect all around, Joseph. Hopefully, your travels bring you back one day soon! Thank you!
10/10 Excelente
Yinzhi
31 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Yinzhi
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotelmgmt el 1 abr. 2024
Thank you for your five-stars, Yinzhi. We look forward to your return and hope it's soon!
6/10 Aceptable
Linda
31 mar. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Linda
Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt el 1 abr. 2024
We appreciate your star-rating, however, we would love nothing more than to welcome you back to strive for true perfection in the future, Linda.