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Opiniones sobre Aloft Glendale at Westgate

3 out of 5
Aloft Glendale at Westgate
6920 N 93rd Avenue, Glendale, AZ

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 322 de 552 opiniones" "
Evaluación: 8 - Bueno. 101 de 552 opiniones" "
Evaluación: 6 - Aceptable. 46 de 552 opiniones" "
Evaluación: 4 - Mediocre. 42 de 552 opiniones" "
Evaluación: 2 - Terrible. 41 de 552 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

RAFAEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

salvador hugo

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
El televisor de la habitación no funcionó y el empleado nos respondió que estaba el solo, sin más personal, y no podía venir a atender el problema. A las 20:45, un solo empleado para todo el hotel, de verdad?
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Verónica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Guadalupe

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Luis Alonso

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy limpio y familiar
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ariel Gerardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Ana E

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Emmanuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Excelente ubicacion si vas a un evento ya sea en gila river o state farm stadium
Se hospedó 2 noches en mayo de 2022

2/10 Terrible

Heidy

Quise cancelar ya que el concierto al que íbamos fue cancelado por motivos del Covid y no me reembolsaron nada.
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Heriberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente lugar muy limpio y tranquilo
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Ivan E

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estacionamiento Cobrado
No te dice que te cobran el estacionamiento aparte, en la zona hay muchísimo estacionamiento!!
Se hospedó 1 noche en abril de 2021

10/10 Excelente

HECTOR

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fue magnífica nuestra estancia, super cómodas las habitaciones. Muy recomendado.
Se hospedó 2 noches en abril de 2021

6/10 Aceptable

salvador

No le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2021

10/10 Excelente

Felix

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021

2/10 Terrible

Juanita

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was smelly and we could not stop sneezing and had to check out in the middle of the night.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ruth, Tucson

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would stay again
Se hospedó 1 noche en abril de 2024

8/10 Bueno

juan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Overall a good stay. Hotel is clean and room is very nicely decorated. My issues were.... 1. Staff is very inattentive and almost rude. 2. The mattress was very uncomfortable. 3. Not enough towels or toilet paper, as well.as.onr of my waters was half drank.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

harold

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Small, pay for parking abd only one carcharge station works
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

harold

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Small, was ok. Hate that hotels are not doing overnight service. Getting towls and coffee only took 6 hours. Also hate pay for parking. Few if any travel without a vehicle. Another deceptuve way sound less expensive when looking for hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Steven

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The lock on our door did not function properly, the TV did not work, shower had hair and dead bugs in it. They moved us to a different room that was half the size of the original. Definitely not worth the $300.00 per night.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Edwin, Vail

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
$500 dollars a night and the volume on the tv wouldn't work. When we told the front desk, we were told it was the weekend and no maintenance people were working. Seriously?
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Samantha

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was lovely
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Chelsea

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Not really impressed. Room was dirty upon arrival so we had to switch rooms. No room service, microwave or iron. Bathroom/shower situation was…. interesting? Paid parking and no breakfast. It was decent but not for the price. The location however is great and lots of things you can walk to and great night atmosphere around the hotel.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Theresa

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Absolutely awful stay room wasn’t ready at midnight! Expedia staff is the worst and I will never use Expedia again!!!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jaden

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Chrismer,

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location for events nearby but the overwhelming scent in the lobby is offensive. If you have respiratory sensitivity don’t stay here. Instant headache and cough
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Zoe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
When we first arrived, our room was not ready. We waited 30 minutes and asked again but it was still not ready so the manager switched our rooms. When we got to the room, the window covering was broken and would not come down. The manager came to the room and tried to help but it was still broken. She eneded up switching our rooms again and that room was perfect. This is all while she was at the front alone and checking in a ton of people while running back and forth to help us. It was frustrating with the room situation but her help made it not a big deal because she never blew us off. Shes the slim woman with long light brown/reddish hair and she went above and beyond. She deserves a raise.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Nipharat

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Lou

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay was great. Very close to Westgate Entertainment District (5 mins walk). Room was very clean an very modern. Will continue to stay with ALoft in the future.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Misti

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and comfortable, great location to entertainment district
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kristen

Le gustó: Limpieza
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay was great. The bed was a little too hard for me but the room was clean and lovely.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brandi

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Alex

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Amber

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Jeff

Viajó por negocios
No le gustó: Limpieza, personal y atención
Really had a tough check-in experience along with the five people in line with me while the person working the front desk was on the phone with their supervisor who was trying to manage the fact that the site was overbooked. One gentleman could not access his room, I could not check in due to rooms being moved and others just waited. Overall it was a poor experience and the condition of the rooms, that I assume are newly built, are already showing wear and tear. Additionally one of the two beds looked soiled. I was too tired to address it and opted for the cleaner of the two beds. I will not be staying here again.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Tracy

Le gustó: Personal y atención
Attractive and modern exterior, functional room with coffee machine. Staff were very nice but we had many issues with the room. 1st day the toilet wasn't flushing properly, 2nd day the shower backed up due to hair build-up in the under-floor drain, 3rd day our very noisy AC unit started squealing loudly and crapped out. We had to pack everything up and change rooms. You would think a room upgrade would be in order after this many issues in this practically empty hotel but we did not get one. The location is super handy but I would not stay here again.
Se hospedó 5 noches en noviembre de 2023

6/10 Aceptable

Patricia

Viajó por negocios
Not having a hair dryer or iron board in the room is a bad choice.
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Keya

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The room wasn't cleaned well. The previous persons hair was still all over the bathroom floor. They didn't come in to tidy the room or provide clean towels.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Heather

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
The staff (with one expectation) were rude and treated us as if we an inconvenience. Our room did not get serviced and when I asked for coffee and towels for our room, you would have thought I was asking the man to build me a new room. While it was convenient to stay there for game, we will not be staying there in the future. I would rather pay more for a different hotel, than to be treated so poorly.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Aarika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ehhh it's ok
The hotel was fine appearance wise, but I disliked the paid parking and the paid breakfast. The shower heads in the showers were also very cheap and did not really feel good (way too much pressure). It is in a good location though with plenty of places near it to go eat or have fun.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Erika

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Allison Nichole

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s conveniently located near the Desert Diamond Arena and the Westgate Entertainment Center. Though, it’s $15 per night to pay for parking.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Alejandro

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
It's aaight but with certain nuances.
The guy at the front desk was, well, meh. Quite dry and while not rude, definitely not friendly; he was basically just doing the minimum. I was driving a Tesla and there are two great complimentary chargers out front but one was blocked by a non-EV car that apparently belonged to an employee. While this is a First-World Problem, c'mon. There are a ton of other spaces for everyone to park and allow EV's to charge overnight. Front desk didn't seem to care about this. I had never stayed in an ALoft hotel and wasn't sure what to expect. The room has a curtain separating the bathroom from the area where the beds are. So if you're going with friends who may slap you with a wet towel like in a high school locker room you may want to stay in a place that actually has a door in order to go in the bathroom. I thought this part was a little funky. Now the toilet IS in fact separate in a little nook and does have a pocket door. But if you're in the shower and the other person in the room is not your intimate partner (like your brother or your little nephew or next-door neighbor or your kid's English teacher) they can definitely sneak a peek when you're in the shower. But if you live the free lifestyle then by all means, tempt away.
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Kyle

No le gustó: Personal y atención, comodidad de la habitación
Probably won’t go back
Check in was at 3, we arrived at 4 and our room wasn’t ready. They did find another room for us though. It was directly behind the bar. They charge $15 per night to park in their parking lot. It’s not a garage or valet. It’s just like 10 spots in front of the hotel. The rooms are small and the walls are paper thin. I was woke up twice because it sounded like someone was in our room. The rug in the room had stains and was really dirty. There is one bottle of water in the room and they charge $5 for it. I think the oldest person that worked there was about 19 and they do not care about much. They have a bar in the lobby, but they were unable to make a margarita, Long Island, or a vodka cranberry. Had to settle for a coors light.
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Tim

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Stayed 9/17. TV didn’t work. Was told the maintenance guy wouldn’t be in until the next day. Got moved to another room and that TV didn’t work as well. Hotel bar didn’t open until 4pm. Shower water pressure is very low. I’ve stayed here multiple times before with great experiences. I don’t know why this last time was so difficult for them. I do like the noon checkout but even the next day when the TV started working again, it had no sound.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Robert

Se hospedó 1 noche en septiembre de 2023