Beautiful home. Newly remodeled. At first site, absolutely gorgeous! Sadly, the dirtiest house we’ve ever stayed in. Black scuff marks on the walls. Hair and dirt on all the bed sheets. The PM was quick to respond & apologize & told us where the key was to the linen closet. That said, we spend the next morning (we got in late our first night) washing sheets, vacuuming, and cleaning the bathrooms. There was a huge pile of towels left on top the wash machine-I guess we were supposed to put them away. They sent a “new” cleaning lady the next day @ 2-she was great.
Upon check out, we asked for our cleaning deposit to be refunded & crickets. No response. Bedroom floors were filthy. Hadn’t been mopped in who knows how long. You could see splatters of stuff that spilled. Same with the mirrors in each room. The rugs bordering each bed were disgusting & need to be replaced. We wore our shoes the entire time because our white socks turned black. Dont use the pillows with shams-had drool marks on them. Decor pillows on the couches and chairs looked worn and need to be replaced. Chip crumbs underneath & in the couch. Dining table & chairs were filthy with crumbs, spill marks & finger prints. Outdoor furniture was so dirty couldn’t sit in it. Weeds filled the rock surrounding the pool. Have SO much more but out of space. Our rate was great compared to what I see now(upwards of $500 a night. I would be outraged if I spent that kind of money on this house. WOULD NEVER STAY HERE AGAIN.