Una piscina al aire libre, sombrillas, sillones reclinables de piscina

Opiniones sobre The Bale Phnom Penh by LifestyleRetreats

5 out of 5
The Bale Phnom Penh by LifestyleRetreats
National Road 6A, Bridge No. 8, Bak Khaeng, Phnom Penh, Kandal

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 36 de 41 opiniones" "
Evaluación: 8 - Bueno. 4 de 41 opiniones" "
Evaluación: 6 - Aceptable. 0 de 41 opiniones" "
Evaluación: 4 - Mediocre. 0 de 41 opiniones" "
Evaluación: 2 - Terrible. 1 de 41 opiniones" "

9,6/10

Limpieza

9,8/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Antonio, mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELENTE HOTEL
Excelente servicio e instalaciones, hotel nuevo!!
Se hospedó 2 noches en marzo de 2018
Respuesta de Luca Barbaro el 5 abr. 2018
Buenos dias Antonio, saludos desde The Bale Phnom Penh, nos alegra saber que disfrutó de nuestro servicio y instalaciones. La familia The Bale Phnom Penh esperamos darle la bienvenida de nuevo en nuestro hotel. Le deseamos un buen día y que disfruten su estancia en Camboya. Atentamente y with PassionForLife. Luca y la familia The Bale - General Manager

10/10 Excelente

Kirk

Se hospedó 3 noches en enero de 2024

10/10 Excelente

IAN JOHN

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exceptional residence right on the river Mekong
A beautiful setting alongside the magnificent Mekong river Spacious and very comfortable suites with delicious food for breakfast and a variety of dishes available to suit all culinary tastes , a gem of a discovery just a short ride outside of Phnom Penh city ,a team of very helpful ,friendly staff whom will do their best to look after their guests
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Melissa

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We come here yearly and love It. So peaceful. The staff are wonderful. Great breakfast and menu options. Highly recommend- great for resting also great for a destination wedding or family time away!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Susan

Se hospedó 1 noche en junio de 2023
Respuesta de The Balé Phnom Penh el 15 jun. 2023
Dear Susan,Thank you for your recent stay and maximum score. We are thrilled to learn you had an excellent experience.Until soon,The Balé Phnom Penh Family

10/10 Excelente

Ee Teng

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en mayo de 2023
Respuesta de The Balé Phnom Penh el 18 may. 2023
Dear Ee Teng,Thank you for choosing The Balé Phnom Penh as your preferred "home away from home". It was a pleasure to have you as our guest. Great to learn that you had a wonderful experience, and we appreciate the 5-star rating. Hopefully, we may welcome you back in the near future. Kind regards,The Balé Phnom Penh Family

10/10 Excelente

Yonghoon

Se hospedó 1 noche en abril de 2023
Respuesta de The Balé Phnom Penh el 30 abr. 2023
Dear Yonghoon,Thank you for choosing The Balé as your preferred accommodation in Phnom Penh. It was a pleasure to have you as our guest, and we are happy to know you had an impeccable experience.We are looking forward to hosting your stay again in the near future.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

IAN

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful stylish and relaxing
Superb setting on the Mekong River just a short distance from the city , very good breakfast with a world class chef cooking delightfully presented dishes , suite very spacious with private courtyard within ,good value for money ,the GM and his team really want you to enjoy your stay
Se hospedó 2 noches en marzo de 2023
Respuesta de The Balé Phnom Penh el 18 mar. 2023
Dear Ian,Thank you for your lovely review, including some stunning picture impressions. We are glad to learn that you had a wonderful experience, and your kind compliments have been shared with the entire team.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

SEUNGJEE

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
리조트 이쁘고 좋습니다~
리조트 이쁘고 환경도 좋고 음식도 맛있습니다. 시내하고 떨어져 있어 타다가 안 잡혀 호텔에서 불러준 차 타고 나갔습니다.(18불이라 좀 비싸네요) 갔던날은 옆에서 종교행사가 있는지 밤까지 좀 시끄러웠습니다.
Se hospedó 3 noches en enero de 2023
Respuesta de The Balé Phnom Penh el 18 mar. 2023
Dear Seungjee,Thank you for taking the time to share the impressions of your stay. We are delighted to read that you loved the serene riverside setting as well as the culinary offer. We are looking forward to hosting you stay again. All the best,The Balé Phnom Penh Family

10/10 Excelente

Scott

Se hospedó 2 noches en febrero de 2023
Respuesta de The Balé Phnom Penh el 18 mar. 2023
Dear Scott,Thank you for your rating your stay with maximum scores, and we are looking forward to welcoming you back in the near future.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2022
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Valued Guest,Thank you for your kind appreciation, and the maximum review score. We are looking forward to host your stay again in the hopefully near future.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

Ben

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best resort I've stayed in, highly recommend it!
Our stay at the Bale Phnom Penh was nothing short of amazing, not only were all the amenities 5 stars, but the staff were professional, and the resort manager Mika was always attentive to our needs. I highly recommend the resort to anyone, we will be going back again, thank you to all the staff at the Bale, we really enjoyed our stay.
Se hospedó 7 noches en mayo de 2022
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Ben,Thank you for this fabulous review, we are thrilled to read that you had such an impeccable experience. Your kind comments have been shared with our entire team.We are looking forward to see you again during your next trip to Phnom Penh.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

NEUNGHYO

Se hospedó 2 noches en abril de 2022
Respuesta de Widya el 18 abr. 2022
Dear Neunghyo, Thank you for your stay at our resort and for your review. we do hope that you have a wonderful experience during your stay and we are really looking forwrad to welcoming you back to The Bale Phnom Penh. Have a good day

10/10 Excelente

Cheng Hsuan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2021
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Cheng Hsuan,Thank you for the superb score, and we are looking forward to host your stay again.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Riverside Luxury
Huge comfortable courtyard room with a fantastic bathroom. Wonderfully large swimming pool. We were impressed by the design and decor, and the excellent friendly staff.
Courtyard Room
Huge Pool
Se hospedó 3 noches en diciembre de 2020
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Graham,Thank you for the lovely review including pictures. Your kind comments have been passed on to the entire team. We are looking forward to hosting your stay again.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

April

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Peace and Zen in Phnom Penh
Absolutely lovely and full of calm! A nice respite from the center of Phnom Penh! We love this place!
Se hospedó 1 noche en febrero de 2020
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Valued Guest,Thank you for your kind feedback, and we are looking forward to welcoming you again in the hopefully near future.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

Paul

Se hospedó 1 noche en febrero de 2020

2/10 Terrible

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2020
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Valued Guest,We regret to learn that you did not enjoy your stay as much as we aimed for, and please accept our sincere apologies for any inconvenience this may have caused. Hopefully we may receive an opportunity to welcome you back and fully convince you from the high standards we are known for.Best regards,The Balé Phnom Penh Family

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It is a great hotel with lots of space and quietness on a natural environment.
Se hospedó 4 noches en diciembre de 2019
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Valued Guest,Thank you for sharing the insights of your stay, and we are looking forward to welcoming you back during your next travels to Cambodia.Kind regards,The Balé Phnom Penh Family

10/10 Excelente

SUSANNA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Visionary dream
the best relaxing holidays never had before. absolutely outstanding service perfect room, super river view fresh breakfast made on order the GM Miss Mira is unique, always available foe any impossible enquiry. we are planning to come back again !
Se hospedó 2 noches en octubre de 2019
Respuesta de Mira el 6 nov. 2019
Dear Susanna, Thank you very much for taking the time to share your recent experience at The Balé Phnom Penh here on Expedia. We are delighted to learn that you had a relaxing stay with us. Thank you for highlighting your breakfast experience with our stunning Mekong River view. The Balé Phnom Penh family members and me cannot wait to welcome you back in the future. With kindest regards, Mira & The Balé Phnom Penh Family General Manager

10/10 Excelente

Jean-Christophe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superbe design hôtel au calme
Un peu retiré de Phnom Penh, caché dans un quartier résidentiel, cet hôtel design en bord de rivière est une très belle surprise. Chambre magnifique, très belle piscine avec pour seul bémol la qualité de certains matériaux qui risquent de vieillir rapidement sans vigilance soutenue.
Se hospedó 1 noche en agosto de 2019
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Jean-Christophe,Thank you for your kind comments, and we are delighted to read you loved your suite as well as the overall resort facilities. Hopefully we may welcome you again in the near future. Kind regards, The Balé Phnom Penh Family

8/10 Bueno

Rudina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2019
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Rudina,Thank you for your feedback, and hopefully we may host your stay again in the near future.All the best,The Balé Phnom Penh Family

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel. Suberb location. Very quiet for relax.
Se hospedó 5 noches en enero de 2019
Respuesta de The Balé Phnom Penh el 5 feb. 2023
Dear Valued Guest,Thank you for your kind comments, and we are delighted to read that you had a wonderful experience. We are looking forward to host your stay again in the hopefully near future. Kind regards,The Balé Phnom Penh Family

10/10 Excelente

Georgette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
merveilleux séjour
superbe petit complexe situé sur le fleuve Mékong de toute beauté admirablement géré par lucas et carlos . accueil chaleureux j ai choisi la suite supérieure en étage avec vue sur le fleuve la suite très grande a une immense terrasse avec une petite piscine on se croirait sur un bateau de croisière tout est agréablement décoré.la piscine principale longue de 30 mètres se noie dans un décor de carte postale. le restaurant a la carte est de la pure gastronomie les plats sont préparés avec gout et recherche. cet hotel est très propre et calme sauf le samedi jour des expats de plus lucas prvilégie l écologie donc pas de plastique meme les pailles très belles sont en métal je recommande vivement cet hotel sublime loin de la ville certes mais o combien reposant un grand merci a toute l équipe du balé hotel qui nous a fait passer un séjour de reve grace a leur gentillesse et leur professionnalisme
Se hospedó 6 noches en diciembre de 2018

10/10 Excelente

alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Under the Radar Gem
From the moment we areived, we were treated like we were the only guests stsying at the property. The room was incredibly stylish and relaxing, but their greatest asset was their team - every last employee was beyond standard friendly, and their genuineness shined through - we’d stay there again hands down in a hearbeat, despite it being a bit off the beaten track relative to the center of town.
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

tariq

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
amazing architecture, pool and breakfast Luca was an excellent host Lacking spa
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Sonia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Parfait
Nous avons séjourné 5 jours dans ce magnifique hotel et nous avons apprécié tant la situation calme et paisible le long du Mekong, que notre chambre parfaitement aménagée, que la cuisine raffinée ou encore Luca et son équipe qui étaient tous parfaits. Nous ne pouvons que vous recommander ce lieu qui offre un parfum de sérénité et de raffinement à 15km au nord de PP. La cooking Classe avec le passage au marché central, le cours le long de la rivière est a faire.
Se hospedó 4 noches en agosto de 2018

10/10 Excelente

MIJI

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice but still needs improvement
Service was good but my request for an upstairs room was denied even though entire block was empty. I could’ve pushed harder but it’s a 5 star establishment so I don’t see why I need to. Cleanliness could be improved as there was an open tea bag. Bath amenities should be supplied for a 5 star establishment. Plunge pool had mosquitoes so didn’t use it. in summary, don’t think the river suite was worth the additional $
Se hospedó 1 noche en julio de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Incredible heavenly place
A few days of bliss. Such a special place. We stayed for 3 nights and we're more than empressed with our time here. It ticked all the boxes. The staff are so nice, the pool was crystal clean, the room was gorgeous with a private garden, the food was super and overall the whole resort is so peaceful. So worth every penny. We are so grateful to have found the Bale Resort. Thank you for everything.
Se hospedó 3 noches en julio de 2018
Respuesta de Luca el 13 jul. 2018
Dear David, Greetings from the Bale Phnom Penh Resort! We really appreciate all your kind comments about our facilities, services as well as our Family (how we call our staff here). We are indeed a special place to relax during your Cambodian experience in Phnom Penh. We will be glad to welcome you back during a future stay in the Kingdom of Wonder. With PassionForLife, Luca & The Balé Phnom Penh Family. General Manager

10/10 Excelente

Alix, Phnom Penh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Très bel hôtel dans un magnifique cadre
Superbe hotel, neuf, très design avec une magnifique piscine et un très bon restaurant. Très beau cadre devant le Mekong
Se hospedó 1 noche en abril de 2018
Respuesta de Luca Barbaro el 6 may. 2018
Bonjour Alix, Merci beaucoup pour ces commentaires positif concernant notre etablissement, nos installations et notre personnel (je ne manquerai pas de les informer demain matin lors notre briefing du jour). Nous avons de tres bonnes impression des visites de l'ile de la soie (qui se trouve en face de notre Resort). Bon point pour les activites supplementaires a proposer, je suis personellement en train de reviser notre offre a ce sujet pour pouvoir satisfaire au mieux l'experience de tous nos clients. Nous sommes aussi en constante formation pour nos differentes sequences de service incluant le service autour de la piscine. Nous esperons vous revoir bientot pour une prochaine visite dans le Kingdom of Wonder! With PassionForLife! Luca Barbaro & The Bale Phnom Penh Family! General Manager

10/10 Excelente

Ming, China

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice and quiet hotel
This is a perfect option if you want to relax in a quiet and tranquil environment. The only problem is the hotel is around 25 mins drive from the city which is less convenient. But the hotel staff is very friendly and helpful in arranging transportation and trying to understand every need of the hotel guests.
Se hospedó 3 noches en abril de 2018
Respuesta de Luca Barbaro el 11 abr. 2018
Dear Ming, Greetings from The Bale Phnom Penh Family! Thank you for your feedback, I will share it with the team. The Bale is indeed a place to relax in a quiet and tranquil environment located just 15 - 20 minutes away off the heart of Phnom Penh. We will be glad to welcome you back soon. With PassionForLife! Luca Barbaro - General Manager

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice new hotel, staff and manager very friendly and accommodating, great quite location along Mekong River. If you want to get away and relax this is great location. There are no placed to walk to eat, only hotel restaurant which has great food selection and try’s to maintain organic fair. If you want to visit all the sites in Phnom Pehn it can be up to one hour, horrible traffic especially since one bridge is out of commission. We had a river front suite, second floor, which had a cold private soaking pool which was a bit dirty, leaves and bugs floating in it, etc and somehow a big frog got in our room and had to chase it out, no idea how it got there since it would have to hop up all the stairs? The lock on our sliding door into suite was broken. Overall 4 out 5 stars, great staff and very very friendly.
Se hospedó 3 noches en marzo de 2018
Respuesta de Luca Barbaro el 4 abr. 2018
Dear Anonymous, greetings from The Bale Phnom Penh and thank you for your feedback about your stay with us. We take a good note on your comments and we will do our best to improve on what you mentioned. Glad to hear that you enjoyed our Theato restaurant and felt welcome with our team members. The Bale Phnom Penh family will be happy to welcome you back in our hotel. With PassionForLife, we wish you a great day. Luca - General Manager

10/10 Excelente

Mo yee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
An amazing experience and detailed service by the team.
Se hospedó 2 noches en febrero de 2018

10/10 Excelente

André

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfection!
Perfect in every single way! These guys know how to make you feel special and and thank you all for such a great stay. I wish I could stay longer but I'm sure that I will come back. Thanks!
Se hospedó 2 noches en diciembre de 2017
Respuesta de Marcos el 19 feb. 2018
Dear André, Greetings from the Kingdom of Wonder! Thank you heartily for your excellent review. It is a great satisfaction to read your comments and acknowledge how much you have enjoyed the service provided by all the Family. I will not miss to share with them your satisfaction. We are eager to welcome you back again in your home in Phnom Penh. With kindest regards, Marcos & The Balé Family Director of Quality

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing design hotel, great food, a bit away
Innovative minimalist design. Comfortable rooms, beautiful use of materials, Super fresh food, nicely presented. A bit of the best of Bali in PP.
Se hospedó 1 noche en febrero de 2018
Respuesta de Marcos el 19 feb. 2018
Dear guest, Thank you very much for your feedback! I am delighted to read how much you have enjoyed your room at The Balé and that you have delighted your palate at Theato Restaurant. We hope to have the chance to welcome you again in Cambodia or in any other lovely Lifestyle Retreats in Bali. In the meantime, we wish you gorgeous days ahead! With PassionForLife, Marcos & The Balé Family Director of Quality

10/10 Excelente

Harrison

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a very nice stay.
It was a very nice stay.
Se hospedó 3 noches en enero de 2018
Respuesta de Marcos el 7 feb. 2018
Dear Harrison, Greetings from Lifestyle Retreats! Thank you very much for your lovely review, it is a honor to acknowledge how much you have enjoyed your stay at The Balé Phnom Penh! As a small company with a true PassionForLife, we take all the feedback very seriously and comments like yours serve as a strong motivator for our Family members to keep delighting all our guests. We hope to have the chance to see you again in Cambodia or in any other cozy LifestyleRetreats resort in Bali. Looking forward to see you again, we wish you lovely days ahead. With PassionForLife, Marcos & The Balé Family Director of Quality

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent great escape
Great escape from Phnom Penh city, so quiet, warming welcome and excellent hospitality. Architecture is modern, food is nice. Nice view of Mekong river with big swimming pool. Little bit of insects but ok. We will definitely go back their soon.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Marcos el 25 ene. 2018
Dear Anonymous, Greetings from the Kingdom of Wonder! Thank you very much for your feedback about your stay at The Balé Phnom Penh. As a new hotel in town, it is for us a great reward to achieve such level of satisfaction and to have met your expectations. We take good note on your comments and we will do our best to try to reduce the level of insects within the hotel premises for the comfort of upcoming guests. We hope to have the pleasure to welcoming you again at The Balé Phnom Penh or in any other Lifestyle Retreats resort. In the meantime, I wish you lovely days ahead. With PassionForLife, Marcos & The Balé Family Director of Quality