The cabin is beautiful and in a great location. I am very picky and I it overall passed the test for cleanliness.
I would love to give 5 stars in all categories, but cannot due to poor communication with the property management team. I requested multiple times to rent the boat that is available. I sent messages to VRBO. They advised me that I would need to send through the property management team Evolve. I sent the request to Evolve months in advance. I finally received a message about 3 days before our arrival time stating that the boat is available. I would never wait that long to reserve our main source of entertainment so I had already booked a boat on a different lake and therefore we did not get to utilize the lake much at all. Also, the house sleeps 10 and I originally had 6 in my party. Two weeks prior to our arrival date, I went online and updated my reservation to 9 as some of our family members were able to make arrangements in their schedule to join us. I received a message while driving to the cabin on check in day that the reservation was updated to 9. We could not find any clean linens for the pull out sofa bed or the air mattress so I reached out to the owner and he advised me that he was not made aware of the increase in guest. He stated he would get in touch with the property manager to get additional linens and towels to the cabin. We did not receive the additional items as promised so we had to wash dirty linens we found in the home. I reached out to Thomas (owner) directly to let him know the management team did not bring the linens/towels and he did not respond at all. The next time he responded was on our departing day to tell me it was ok to leave the keys on the island. The kitchen was very well stocked which is great. I would invest in some more bathroom and kitchen linens. We all had to reuse our towels the entire time we were there because there was not enough towels and there were shop rags in the kitchen drawers to do the dishes. This is truly a great property and I loved the location, but there is definitely room to improve in communication.