4/10 Mediocre
Tracy C.
19 nov. 2025
I travel to Philadelphia regularly for work, and this apartment was conveniently within walking distance to my job. The place appeared clean when I arrived, and check-in was easy.However, I did experience some issues with the bathroom and communication around maintenance. On my first morning, I noticed the bathtub was filling with water while I showered and draining very slowly. I texted the company, and they responded quickly, saying they would contact maintenance. No one came that day, and the problem continued the next morning.I reached out again the next day and was told they would contact maintenance and keep me updated. I never received any follow-up, but when I returned to the apartment that evening, the bathtub was filled with grease and grime from the drain. Maintenance had been there and replaced the drain, but they did not clean up after themselves. No cleaning supplies were available in the apartment, and even with hot water I couldn’t rinse the residue away. As a result, I couldn’t shower before work the next morning.Additionally, although the apartment looked clean at first glance, several kitchen cabinet handles were sticky and needed to be washed.The location was great, but the unresolved maintenance issue, lack of communication, and insufficient cleaning made the stay less comfortable than expected.
Tracy C.
Se hospedó 3 noches en noviembre de 2025