Interior

Opiniones sobre Mövenpick Resort Phan Thiet

5 out of 5
Mövenpick Resort Phan Thiet
Hon Gio - Thuan Quy Street, Tien Hoa Hamlet, Tien Thanh Commune, Phan Thiet, Binh Thuan

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 15 de 25 opiniones" "
Evaluación: 8 - Bueno. 4 de 25 opiniones" "
Evaluación: 6 - Aceptable. 3 de 25 opiniones" "
Evaluación: 4 - Mediocre. 1 de 25 opiniones" "
Evaluación: 2 - Terrible. 2 de 25 opiniones" "

9,6/10

Limpieza

8,0/10

Personal y atención

10/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Nelly

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Maribel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service
Se hospedó 1 noche en abril de 2024
Respuesta de Ellie Dang el 9 may. 2024
Xin chào Maribel,I'm thrilled to hear that you really enjoyed your experience at Movenpick Resort Phan Thiet and you were happy with our service. Thank you for your sharing. We appreciate all the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future.Sincerely,Ellie DANGFront Office Manager

10/10 Excelente

Vlastimil

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Good hotel, but bad location.
Se hospedó 3 noches en abril de 2024
Respuesta de Ellie Dang el 9 may. 2024
Xin chào Vlastimil,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick Resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager

2/10 Terrible

Mayumi

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I have traveled and stayed several movenpick hotels and I loved every single places. But definitely I cannot recommend this place. Dining option is very limited, staff is awful. No one understands English and service is so bad. Gorgeous pool but pretty much that’s it. Nothing else to do, terrible service and terrible food. I will never come back and I cannot recommend this place unless you speak language or stay there only one night. This hotel makes me question Movenpick branding.
Se hospedó 4 noches en abril de 2024
Respuesta de Ellie Dang el 9 may. 2024
Dear Mayumi,Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your stay. We appreciate your loyalty to Mövenpick hotels and regret that we fell short of your expectations this time. Rest assured, we are taking your comments seriously and will address the issues raised regarding dining options and staff service. We also try to our best to made you more comfortable and hotel support for your shorten stay with the refund even the non-refundable in Term& Conditions. We wish with all the things we did will help you more enjoy of the stay in Phan Thiet. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Warm regards, Ellie DANGFront Office Manager

10/10 Excelente

kevin

Le gustó: Limpieza
Se hospedó 3 noches en febrero de 2024
Respuesta de Ellie Dang- Front Office Manager el 3 abr. 2024
Xin chào Kevin,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick Resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager

6/10 Aceptable

Binh

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Tuan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is ok, the pool is not on the sunshine part. We could have an upgrade because we are gold member of Expedia but the refuse to upgrade even that is empty..they could promote the hotel by giving the upgrade.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Tram

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Larry, Eagan

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
5 stars.. All expectations fits perfectly.. I don't have any negative takeaways.. Very pleased with this property..
Se hospedó 2 noches en enero de 2024

4/10 Mediocre

BAGS CONNECTION

난장판 로비,,,
아이들이 로비에서 뛰어 놀면서 괴성을 지름. 제지하는 직원이나 아이들의 부모가 없음. 로비는 호텔의 얼굴인데, 너무 아쉬운 점이었습니다.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

CheolYeong

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
무이네 최상의 시설
청결한 숙박시설 좋았습니다. 조용한 지역에 편히 쉴수 있었습니다.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ashish

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Dmitry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Nam

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Ek

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
We paid over usd180.- per night for 2 adults and 1 kid but they cannot even give one more free water bottle(provided free 2 bottles). This is first time ever to face this kind of cost conscious hotel management.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Nguyen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Ngoc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Michael, Elk Grove

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great resort, beautiful view and very nice room, nice pool, the staff is very friendly…. Asked us for opinion when we leave…. Deèinitely recommend this resort to my family….
Se hospedó 1 noche en mayo de 2023
Respuesta de hb6y9-fo2 el 9 may. 2023
Dear Mr. Michael,Special warm greetings from Mövenpick Resort Phan Thiet!Thank you Mr. Michael for taking the time to share your stay and satisfaction with our service.I will share this positive feedback with the entire staff so we know we are doing well and will continue to grow and do better.Dear Mr. Michael, thank you again for sharing your review of Mövenpick Resort Phan Thiet.We look forward to welcoming you back to Mövenpick Resort Phan Thiet in the near future and would like you to kindly contact me for further assistance, especially in arranging your next stay and family!Best regards,Thao BuiDuty Manager Front Office

10/10 Excelente

PETER

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, nice staffs and very polite staffs provide good services, excellent breakfast, restaurant cooks very good food for lunch and dinner. Beautiful resort, super clean, nice music, nice pool with clean water, nice gym room with alot of new equipment, I don't like the beach because it has alot of trash. Great resort for family to relax for vacation.
Se hospedó 2 noches en mayo de 2023
Respuesta de hb6y9-fo2 el 9 may. 2023
Dear Mr. Peter,Special warm greetings from Mövenpick Resort Phan Thiet!Thank you Mr. Peter for taking the time to share your stay and satisfaction with our service. About the trash on the beach, we process to clean it 2 times per day. Mr. Peter, thank you again for sharing your review of Mövenpick Resort Phan Thiet.I will share this positive feedback with the entire staff so we know we are doing well and will continue to grow and do better.We look forward to welcoming you back to Mövenpick Resort Phan Thiet in the near future and would like you to kindly contact me for further assistance, especially in arranging your next stay and family!Best regards,Thao BuiDuty Manager Front Office

10/10 Excelente

Hieu

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I went with my family for a day but we had such the wonderful experience in the hotel. They have very professinal staff, nice pool views and so much clean room. Best service with the reasonable price. Will be back here soon
Se hospedó 1 noche en febrero de 2023
Respuesta de GEM el 17 feb. 2023
Xin Chào Hieu,We very much appreciate your comments regarding your stay at the Mövenpick Resort Phan Thiet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Hotel Management