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Opiniones sobre Orton Hall Hotel & Spa

3.5 out of 5
Orton Hall Hotel & Spa
The Village Orton Longueville, Peterborough, England

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 358 de 753 opiniones" "
Evaluación: 8 - Bueno. 268 de 753 opiniones" "
Evaluación: 6 - Aceptable. 74 de 753 opiniones" "
Evaluación: 4 - Mediocre. 36 de 753 opiniones" "
Evaluación: 2 - Terrible. 17 de 753 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Walter

Le gustó: Limpieza, estado de la propiedad e instalaciones
Spacious rooms. Quiet, with good short walk areas around. Some staff service was fairly average, but others were very helpful. Good breakfast. Gym not for enthusiasts, very minimalistic. No weights for avid gym enthusiasts. Overall, but fair if looking for a quiet time and safe stay for business and some leisure as there is a spar.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Jetsdad

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Rooms are showing their age and could do with an update. Grounds are pleasant but our room overlooked the graveyard which wasn't ideal
Se hospedó 2 noches en abril de 2024
Respuesta de Guest care Manager el 10 may. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards, Orton Hall Hotel & Spa

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pub next door, good pool.
Se hospedó 1 noche en mayo de 2024
Respuesta de Author el 6 may. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards, Orton Hall Hotel & Spa

10/10 Excelente

Leal

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marcia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very pleased with everything apart from finding our car badly smattered with bird droppings at breakfast. Reception provided me with water etc to give the car a bit of a clean. We’ll try to avoid parking under trees next time we stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest care Manager el 25 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards,Orton Hall Hotel & Spa

8/10 Bueno

DIAN

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Stayed one night for a business trip. Staff were great. Beautiful building and grounds, good breakfast selection with decent coffee. The only downside was how loud and echoing the staircases and fire doors are.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Care Manager el 18 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

10/10 Excelente

christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice location
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest care Manager el 13 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards,Orton Hall Hotel & Spa

6/10 Aceptable

Liam

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Lovely staff. Great service. Very clean, but well used. The carpets and fixtures are all well worn. Its in need of painting and decorating. The spa facilities are small for the amount of people using them. Good value for what we paid and had a nice stay. Again lovely staff.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guestcare Manager el 1 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

8/10 Bueno

Neil

Se hospedó 1 noche en febrero de 2024
Respuesta de Guestcare Manager el 1 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

2/10 Terrible

Marta

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
On 04/02/2024 Breakfast staff was very rude,we booked 1 family room for 3 and and one room for two,she accused my of coming back my kids twice to eat when I was waiting for them to get ready downstairs, my kids after refused to eat any food...no tea or coffee was offered....I was thinking breakfast was included in price!.....I requested nice windows view...was in cemetery, room was full of dust and mosquitos, furniture damaged, behind the bed I found receipt from 05/01/2024.for family of 3 for 2nights a had only 2 toilet rolls,on the windows I found many spiders web and dry spiders ,as a disable person I was given room upstairs, which make me difficulties to get in there.all other staff really nice and friendly,in the dinner restaurant I wasn't offered dinner table due to no space when was dinning area been busy,and wasn't clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guestcare Manager el 1 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.we will be in contact to discuss your feedback further Kind regards,Orton Hall Hotel & Spa

10/10 Excelente

Rebecca

Se hospedó 1 noche en febrero de 2024
Respuesta de Guestcare Manager el 1 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

2/10 Terrible

Andreas

Respuesta de Guest care Manager el 3 mar. 2024
Thank you for taking the time to complete the survey about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.Kind regards,Orton Hall Hotel & Spa

10/10 Excelente

Nicola

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Guestcare Manager el 1 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

6/10 Aceptable

Lisa

Se hospedó 2 noches en diciembre de 2023
Respuesta de Guestcare Manager el 1 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

6/10 Aceptable

Roger

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The spa is great, but the hotel is awful - tacky as only a Best Western can be, with a breakfast that was embarrassingly bad (and mostly not what we ordered).
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Victoria

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

richard

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Richard

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Louise

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Phil

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Won’t stay there again
Thin walls and noisy rooms. Very friendly wait staff in restaurant but extremely slow to get the food. Overall the hotel looks dirty.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Kara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great bed, lovely staff - noisey functions
Generally a great stay - staff were lovely and helpful. Room was clean - bed was very comfortable. My only criticisms would be that the spa is very aged looking - the steam room had backed up and black water coming up through it and there was a lot of rust - it just looked a bit shabby. There was also a lot of Christmas parties near my room which meant things were quite noisey until midnight and really drunk women sort of shouting around the place.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Geoffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay at a great price.
A very pleasant and comfortable 1 night stay. Great value, lovely pool and aqua facilituies. Room was large and comfortable. Also breakfast was excellent. The setting was delightful all around the historic hall.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mindaugas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Je
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Classic hotel
Old classic building, a little too warm for me no air conditioning but great food, service and clean and comfortable rooms.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Guestcare Manager el 1 mar. 2024
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

10/10 Excelente

Steven

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Helen J

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Great hotel in a fantastic location. Parking plentiful and free. Free WiFi. Warm and quiet accommodation. Very spacious room and ensuite. Staff very friendly and accommodating. If I'm being picky...The one tiny thing that let it down was the room was a bit dated and worn out. It could do with a refresh and a tiny bit of TLC. However, that's a very minor point in what was a very comfortable and easy overnight stay.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great all round experience. Staff very friendly and helpful. Hotel is very warm especially the rooms but fans provided
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Claire

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Lee

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mohamad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Tom

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Ellie

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable and pleasant
A very comfortable stay at a lovely and reasonably priced, conveniently located hotel.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Samuel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice old world hotel
This is an old world type of hotel. Staff are all friendly and everything is reasonably clean. The main reason for 4 stars is that the toilet in my room smelt like something was dead in it.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Rajesh

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed in the heritage four poster room, it was warm and the bed was so comfy. Food at the ramblewood inn was delicious, was lovley to relax at the spa for a few hours too
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Melanie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lucie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great pool
Hotel was lovely and pool was fantastic. All staff were friendly and looked after our food requirements
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jill

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Paul

Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Sadly will not now consider this as wedding venue
Room was ok tho dirty cushions on bed,room very cold but staff offered mobile radiators....but in thecend not needed as radiayor fixedcwhen we came back to room. Inhouse pub was lovely,spa pool was lovely if a little tired but jacuzzi ,steam room and pool all very good Breakfast which we paid for separately was very disappointing. My wife has gluten intolerance which we stated twice and yet they gave her breakfast with hashbrowns and black pudding - both of which were not gluten free. My breakfast,though large had inedible sausages and black pudding which were both rock hard solid. For this reason we will not consider this beautiful looking but tired setting. Very reasonable value for money but very let down by lack of attention to detail on dietary requirement which could of led to serious illness and my breakfast being largely inedible..... A very big disappointment
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

russell

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ander

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

karen

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Michael L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a great stay in a beautiful, quiet setting. One of our party had mobility issues and the stairs were difficult to the upper levels. Anyone with similar issues needs to be aware of this before booking.
Orton Hall from the parking area.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Molly

No le gustó: Personal y atención
The room I was initially placed in was not clean / bedding had stains, hairs in bathroom & floor not hoovered. The receptionist swiftly changed my room, to one that was satisfactory, however the bed was not a King Size as advertised. The spa is lovely. Very relaxing and great amenities. The gym however is just a tiny room with a few treadmills. So don’t be fooled. I also ordered room service several times and the consistency of portion sizes, quality of ingredients etc differed every time. I left on my last day with food poisoning - over all a bad experience.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Michael L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay in a beautiful location. Quiet, safe, comfortable. On-site restaurant served great meals. Pleasant, friendly staff.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Neil

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay. Just beware where you park as the birds have a field day covering your car in droppings!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Marian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had been before and it is a convenient stop on our way home from Yorkshire. Pleasant rooms and friendly staff
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay.
Although a little run down in places it was a lovely hotel. We took the children as a surprise night away and they loved it. The family room was massive. It was very warm but they did provide a fan. The pool facilities were good but could only go for an hour and we had to book. I understand it was the holidays but when we were there it was very quiet. Breakfast was good but there were no allegens listed which made it difficult for me as i have a dairy allergy. Overall it was a lovely hotel and we would stay again.
Se hospedó 1 noche en agosto de 2023