Traslado desde/hacia el aeropuerto

Opiniones sobre Sanno Marracoonda Perth Airport Hotel

3 out of 5
Sanno Marracoonda Perth Airport Hotel
46 Kanowna Avenue East, Redcliffe, WA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 402 de 1001 opiniones" "
Evaluación: 8 - Bueno. 379 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 118 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 53 de 1001 opiniones" "
Evaluación: 2 - Terrible. 49 de 1001 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

7,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Robert, Lima,

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The receptionist tried really hard to fit as many people in as early as possible after 11am but generally check in is after 2pm
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel sanno el 30 oct. 2023
Thank you for your feedback. We appreciate your understanding that our standard check-in time is after 2pm. Our receptionist does their best to accommodate early check-ins whenever possible, but it is subject to availability. We apologize for any inconvenience caused. If there's anything else you would like to discuss or if there's anything else we can assist you with, please let us know. We value your feedback and hope to have the opportunity to provide you with a better experience in the future

10/10 Excelente

Nigel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
quiet and convenient to the airport.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Elizabeth

Viajó con su pareja, Viajó por negocios
We were greeted with professionalism by TJ. He was very informative and went over everything on check in. Thank you fir a very comfortable stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 20 may. 2024
Thank you for sharing your experience with us! We're delighted to hear that TJ provided you with professional and informative service during check-in, ensuring a comfortable stay for you. We appreciate your kind words and will pass on your compliments to TJ. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing to stay with us!

10/10 Excelente

Karim

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Service outstanding by all staff, very clean rooms
Se hospedó 6 noches en mayo de 2024
Respuesta de Sanno el 20 may. 2024
Thank you for your feedback! We're thrilled to hear that you found the service provided by all our staff to be outstanding and that you were impressed with the cleanliness of our rooms. Providing exceptional service and maintaining high cleanliness standards are top priorities for us. We appreciate your kind words and look forward to welcoming you back for another outstanding stay. Thank you for choosing to stay with us!

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Sanno el 19 may. 2024
Thank you

8/10 Bueno

Maureen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Short but nice stay caught my flight on time.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 15 may. 2024
Thank you for sharing your experience with us. We're glad to hear that you had a nice and short stay and that you were able to catch your flight on time. If there's anything else you would like to share or if there's anything we can assist you with in the future, please feel free to let us know. We hope to have the opportunity to welcome you back for another pleasant stay.

10/10 Excelente

Billie-jo

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The airport shuttle is a winner
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 14 may. 2024
Thank you for your feedback! We're glad to hear that you found our airport shuttle service to be a winner. Providing convenient transportation options for our guests is important to us. We appreciate your comment and hope to welcome you back for another great stay.

8/10 Bueno

Geoffrey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Airport shuttle bus is convenient. On-site restaurant is convenient. Hotel location is convenient and close to airport
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 14 may. 2024
Thank you for your feedback. We're pleased to hear that you found the airport shuttle bus, on-site restaurant, and hotel location to be convenient during your stay. It's great to know that these amenities added to the overall convenience of your visit. If there's anything else you would like to share or if there's anything we can assist you with, please feel free to let us know. We look forward to the opportunity to welcome you back for another convenient stay.

8/10 Bueno

Natalie Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 19 may. 2024
Thank you

10/10 Excelente

Stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Staff were fantastic. Facilities comfortable but looking a little tired. Great bed
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 13 may. 2024
Thank you for your feedback! We're pleased to hear that you found our staff to be fantastic and that you enjoyed the comfortable bed. We appreciate your comments about the facilities and will take note of your feedback regarding them looking a little tired. Your satisfaction is important to us, and we will work on improving to enhance our guests' experience. Thank you for staying with us, and we hope to welcome you back in the future.

10/10 Excelente

Bobbi-Jo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and accommodating staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 10 may. 2024
Thank you for your feedback! We're pleased to hear that you found our staff friendly and accommodating. Providing excellent service is a top priority for us, and we're glad to hear that our team made your stay enjoyable. We hope to see you again soon!

10/10 Excelente

Laurence

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 10 may. 2024
Thank you

10/10 Excelente

Maryse

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un Super accueil à notre arrivée merci je reviendrai sans hésiter
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 7 may. 2024
Thank you for your lovely feedback! We're delighted to hear that you had a great welcome upon your arrival. We look forward to welcoming you back without hesitation.

8/10 Bueno

Ronald, APO

Room was quiet and bed was fine, but very sterile with no pictures on the walls and stains on the carpet.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 7 may. 2024
Thank you for sharing your feedback. We appreciate your comments about the quiet room and comfortable bed. We apologise for the lack of pictures on the walls and stains on the carpet. Your feedback is valuable to us, and we will address these issues to improve our guests' experience. Thank you for bringing this to our attention.

10/10 Excelente

Rohit

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location and close to airport. Easy pick up and drop off - from and to airport. Good price for overnight transit.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 5 may. 2024
Thank you for your feedback. We're pleased to hear that you found our hotel to have an excellent location close to the airport and that you appreciated the easy pick up and drop off service. We're glad you found the price to be good value for an overnight transit stay. We look forward to welcoming you back in the future.

4/10 Mediocre

Thomas

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
This is a simple, inexpensive place to sleep just before or after a long flight. It’s a chalet style motel, and the rooms themselves are quite large and perfectly serviceable. My only objection is that not a single finger has been lifted to try to make it a pleasant environment. The whole room is painted white, the bed linen is white, the cwiling is white, there is not a splash of color in the whole place. I have to say it reminded me of homeless shelters I have stayed in in the post. Functionally, OK. Decoratively, makes no effort at all. Not even a calendar with nice dogs on it. The sheer spartan atmosphere drew a gasp from my wife. Come on guys, put a stripy cover on the bed and a couple of cheap reproductions on the wall. Is it too much to ask? By the way, the much touted welcome bottle of wine was only a half bottle and the welcome cookie has a best before date of March 2025, nearly a year away, so must have been rammed with preservatives. Tasted like cardboard. Otherwise, fine. Breakfast, included in room rate, was excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 5 may. 2024
Thank you for sharing your feedback with us. We appreciate your comments regarding the decor of the room and the lack of colour. We will take your suggestions on board to see how we can improve the aesthetics of the rooms to create a more pleasant environment for our guests. We apologise for any disappointment caused by the welcome bottle of wine and cookie. We're glad to hear that you found the breakfast excellent and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excelente

Sujit

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff , comfortable beds (scored a 91 on my sleep score) , the breakfast was good. The shuttle service to and from airport helps. Walking distance to train station.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanno el 5 may. 2024
Thank you for your review. We're delighted to hear that you found our staff friendly, the beds comfortable, and the breakfast good. It's great to know that you had a restful sleep and that the shuttle service to and from the airport was helpful. We're glad you found the hotel within walking distance to the train station. We appreciate your feedback and hope to welcome you back for another enjoyable stay.

8/10 Bueno

jack

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Transport to and from the airport was very convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 5 may. 2024
Thank you for your feedback. We're glad to hear that you found the transport to and from the airport very convenient. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We hope to welcome you back in the future.

8/10 Bueno

Noreen

Viajó con su pareja
Great price, the room was quite basic, which was ok as it was clean and suited our needs, great initiative to leave wine and nibbles. Great shuttle service. Lovely staff in the restaurant too
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 28 abr. 2024
Thank you for your review! We're pleased to hear that you found our hotel to offer great value for the price. We're glad that the basic room met your needs and that you appreciated its cleanliness. It's wonderful to know that you enjoyed the wine and nibbles left for you - we believe in providing those extra touches to enhance our guests' experience. We're also happy to hear that you found our shuttle service to be great and that you had a positive experience with the lovely staff in the restaurant. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. We hope to have the opportunity to welcome you back in the future. If there's anything else you would like to share or if you have any further comments, please feel free to let us know.

10/10 Excelente

Kylie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome stay can’t thank the staff enough for all their help with our short stay there would definitely recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 28 abr. 2024
Thank you for your kind words! We're thrilled to hear that you had an awesome stay and that our staff were able to assist you during your short visit. It's wonderful to know that you would recommend our hotel - word of mouth recommendations mean a lot to us. Our team takes pride in providing excellent service to all our guests, and we're delighted that we could make your stay memorable. If you have any friends or family looking for a recommendation, please do send them our way. We look forward to welcoming you back in the future. If there's anything else you would like to share or if you have any further comments, please let us know. Your feedback is greatly appreciated.

8/10 Bueno

Lucy

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 28 abr. 2024
Thank you

8/10 Bueno

Fiona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 28 abr. 2024
Thank you

10/10 Excelente

Shaun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 28 abr. 2024
Thank you

8/10 Bueno

Suban, West Beach

Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 10 may. 2024
Thank you

10/10 Excelente

Glen

It was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 18 abr. 2024
Thank you for your feedback! We're glad to hear that you had a great experience. We strive to provide excellent service and a positive stay for all of our guests. If there's anything specific that you enjoyed or if there's anything else we can assist you with, please let us know. We appreciate your review and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Vivienne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent all round, no complaints.
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 17 abr. 2024
Thank you for your excellent review! We're thrilled to hear that you had a great experience with us and that you have no complaints. We strive to provide exceptional service and ensure that our guests have a wonderful stay. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Michelle, Seville Grove

Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 5 may. 2024
Thank you

8/10 Bueno

Sue Lynn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the shuttle which arrived promptly. Sanno is one of the only places that offer free shuttle for kids and one of the reasons we always choose them when needing to transit.
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 15 abr. 2024
Thank you for your review! We're thrilled to hear that you loved our shuttle service and that it arrived promptly. We understand the importance of convenience when traveling with kids, which is why we offer a free shuttle for them. We're glad that this is one of the reasons you choose to stay with us when needing to transit. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Bueno

Harley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Price, staff, location and ease of transfers was great.
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 15 abr. 2024
Thank you for your review! We're delighted to hear that you found our price, staff, location, and ease of transfers to be great. We strive to provide excellent value for our guests, and we're glad that you found our staff helpful and our location convenient. It's also wonderful to hear that our transfer service made your stay even more enjoyable. If there's anything else we can do to enhance your experience or if you have any further comments, please let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

6/10 Aceptable

Sicilia

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Convenient for location and assistance with pick up and drop off services from airport. Thanks!
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 17 abr. 2024
Thank you for your review! We're glad to hear that our location was convenient for you and that you found our pick-up and drop-off services from the airport helpful. We strive to provide convenient transportation options for our guests to ensure a smooth and enjoyable stay. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

8/10 Bueno

Cassandra

Le gustó: Limpieza, personal y atención
The check in and attending to maintenance was good and the restaurant ordering room service and the food itself was very good.
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 15 abr. 2024
Thank you for your review! We're delighted to hear that your check-in experience was good and that our staff attended to any maintenance needs you had. We strive to provide efficient and attentive service to ensure a smooth stay for our guests. We're also glad to hear that you enjoyed ordering room service from our restaurant and that the food itself was very good. Our culinary team takes pride in preparing delicious meals for our guests to enjoy in the comfort of their rooms. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and look forward to serving you again in the future.

8/10 Bueno

Matthew, Mallacoota

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loud busy road beside property
Se hospedó 1 noche en abril de 2024
Respuesta de SA el 12 abr. 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the busy road located near our property. We understand that noise can be disruptive and we strive to provide a comfortable and peaceful environment for our guests.If you have any specific concerns or suggestions regarding noise reduction, please feel free to let us know. We appreciate your understanding and hope that you still had an enjoyable stay overall.

10/10 Excelente

Jason

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very handy and nice hotel for layover
Se hospedó 1 noche en abril de 2024
Respuesta de Sanno el 11 abr. 2024
Thank you for your review! We're glad to hear that you found our hotel handy and nice for your layover. We understand the importance of convenience and comfort, especially during short stays, and we're pleased that we were able to meet your needs.If there's anything else we can assist you with or if you have any further feedback, please let us know. We appreciate your support and hope to welcome you back in the future.

10/10 Excelente

Robert

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were clean and spacious. There was free wifi and complimentary breakfast, as well as available shuttle service
Se hospedó 2 noches en febrero de 2024
Respuesta de Sanno el 25 mar. 2024
Thank you for your review! We're delighted to hear that you found our rooms clean and spacious. We take pride in providing a comfortable and inviting space for our guests to relax and unwind.We're glad that you enjoyed the complimentary amenities we offer, including free wifi and breakfast. We understand the importance of staying connected and starting the day with a satisfying meal.Our shuttle service is designed to make your stay more convenient and hassle-free. We're pleased that you found it available and accessible during your time with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with or if you have any further feedback, please let us know.

10/10 Excelente

jocelyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 20 mar. 2024
Thank you for your review. We're glad to hear that our hotel's proximity to the airport was convenient for your stay. Being close to the airport is a great advantage for our guests, especially for those with early morning or late-night flights.If there's anything else we can assist you with or if you have any further feedback, please let us know. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Wendy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Speedy arrival of shuttle bus. Lovely welcome even though it was late at night. Upgraded so that I did not have to walk as far. Comfortable bed, and many considerate extras provided. I have already recommended to others.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 18 mar. 2024
Thank you for your review. We're delighted to hear that you had a positive experience with our shuttle bus service and that you received a warm welcome, even late at night. We understand the importance of a smooth arrival and a friendly reception, especially after a long journey.We're glad to hear that you enjoyed the upgrade, which made your stay more convenient. Providing comfortable beds and considerate extras is something we strive for to ensure our guests have a pleasant and enjoyable stay.Thank you for recommending us to others. Word-of-mouth recommendations are greatly appreciated and we're thrilled that you had such a positive experience that you feel confident in sharing with others.If there's anything else we can assist you with or if you have any further feedback, please let us know. We hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Linda

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 21 mar. 2024
Thank you for your review

10/10 Excelente

Ksenia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 21 mar. 2024
Thank you for your review

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There is a nice park for a short walk across the street
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 13 mar. 2024
Thank you for sharing that there is a nice park across the street for a short walk. It's great to hear that you were able to enjoy the nearby green space during your stay. We always appreciate hearing about the positive aspects of our location. If there's anything else we can assist you with or if you have any further feedback, please let us know. We hope to have the opportunity to welcome you back in the future.

6/10 Aceptable

Trevor

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Internet very poor
Se hospedó 3 noches en marzo de 2024
Respuesta de Sanno el 11 mar. 2024
Thank you for your feed back

6/10 Aceptable

Thomas

Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 8 abr. 2024
Thank You

10/10 Excelente

Natalie Dianne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect location , to enable a relaxed trip to the airport. Compliments to the chef as the freshly cooked breakfast was perfect.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanno el 5 mar. 2024
Thank you for your review. We're thrilled to hear that our hotel's location was perfect for your relaxed trip to the airport. We understand the importance of convenience when it comes to travel, and we're glad we could provide that for you. We will pass on your compliments to our chef for the delicious freshly cooked breakfast. It's always a pleasure to start the day with a perfect meal. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Thank you for choosing our establishment.

8/10 Bueno

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Basic accommodation but comfortable. We appreciated the complimentary snacks, wine, and water. Also the complimentary airport shuttle was excellent. We had an early morning flight and the shuttle operates 24 hrs. Thanks for a great stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanno el 4 mar. 2024
Thank you for your review. We're glad to hear that you found our accommodation comfortable, despite it being basic. We're also pleased to know that you enjoyed the complimentary snacks, wine, and water. It's great to hear that the complimentary airport shuttle was excellent and that it operated 24 hours, which was convenient for your early morning flight. We appreciate your kind words and are delighted that you had a great stay with us. If there is anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing our establishment.

8/10 Bueno

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Airport pick up and drop off excellent service. Easy access to city from nearby train station
Se hospedó 2 noches en febrero de 2024
Respuesta de Sanno el 28 feb. 2024
Thank you Linda

6/10 Aceptable

Helen

Le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Sanno Hotel el 26 feb. 2024
Thank you

10/10 Excelente

Elaine Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you. Both stays were fantastic. The check in was easy, staff friendly, rooms comfortable and clean and a great courtesy bus.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanno Hotel el 26 feb. 2024
Thank you for your review.

8/10 Bueno

Rowena

Viajó con su pareja
Le gustó: Personal y atención, servicios
Very small lobby for a big facility, multiple buildings on site. First impression walking into our unit, it looks clean. Property shows it's wear and tear. Head board on our king bed needed serious vacuuming.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanno Hotel el 26 feb. 2024
Thank you for your review.

10/10 Excelente

Jeffrey

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The welcome snacks were great after my flight was cancelled and I needed to quickly find a place to stay. Very close to the airport. Would stay again when I have to fly out early the next morning.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanno Hotel el 26 feb. 2024
Thank you for your review.

8/10 Bueno

Darren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnighter in Perth before heading home.
The location was handy to the airport & the room was nice & clean. The welcome package was a nice surprise & the offer of free airport shuttle was a great service if we had of needed it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanno Hotel el 26 feb. 2024
Thank you for your review.

8/10 Bueno

Kristina

Le gustó: Limpieza, personal y atención
I arrived on a late flight, so I really appreciated that the hotel offered a free shuttle past midnight, and this is the reason I selected the hotel. I appreciated that the staff was helpful and friendly, and there were some welcoming food and drink items in the room. The room was clean and quiet, the bed comfortable, and the air conditioning worked well. Unfortunately, the room itself was quite worn down, which was unexpected for the price paid. The windows and doors could have used better locks for a feeling of security.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanno el 20 feb. 2024
Thank you for your review and for choosing our hotel for your stay. We're glad to hear that our free shuttle service was convenient for your late arrival and that our staff provided helpful and friendly service. We're also pleased to know that you found the room clean, quiet, and comfortable, with a well-functioning air conditioning system.We appreciate your feedback regarding the condition of the room. We strive to provide a comfortable and enjoyable experience for our guests, and we apologize if the room did not meet your expectations in terms of its condition. We will take your comments into consideration as we continue to make improvements to our facilities.Regarding the locks on the windows and doors, we take the safety and security of our guests very seriously. We will review our security measures to ensure that they meet the highest standards and provide a feeling of security for our guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.