Salón ejecutivo

Opiniones sobre Rendezvous Hotel Perth Scarborough

5 out of 5
Rendezvous Hotel Perth Scarborough
148 The Esplanade, Scarborough, WA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 444 de 1003 opiniones" "
Evaluación: 8 - Bueno. 308 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 130 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 69 de 1003 opiniones" "
Evaluación: 2 - Terrible. 52 de 1003 opiniones" "

8,6/10

Limpieza

8,2/10

Personal y atención

8,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Shoichi

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
I had a king bed reservation but got a twin room. Also, the wine was Australian wine, but it was not good. I am not saying that I want Margaret River wine or anything like that, but I think you should think about whether to serve better wine or quit the wine vip service.
Se hospedó 1 noche en abril de 2024
Respuesta de Duty Manager el 25 abr. 2024
Dear Shoichi,Thank you for your post. Your experience does not reflect the high standards we hold ourselves here at Rendezvous Scarborough and on behalf of our team, I sincerely apologise for the inconvenience caused during your stay. Rest assured relevant department managers have already been informed your comments to prevent any such occurrences in the future for our guests’ best interest. We look forward to an opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Emma Duty Manager

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to where I needed to be
Se hospedó 6 noches en abril de 2024
Respuesta de Front Office Receptionist el 21 abr. 2024
Hello Michael,Thank you for taking the time to write a review about your recent stay.It is great to hear that overall you enjoyed your stay with us.We hope to have the pleasure of welcoming you back very soon.Best Regards,Front Office Receptionist

10/10 Excelente

Kimberley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff service and lovely location
Se hospedó 1 noche en marzo de 2024
Respuesta de Duty Manager el 20 abr. 2024
Dear Kimberley, Thank you for your excellent review following your recent stay at Rendezvous Scarborough. We are pleased to read you enjoyed your stay and that our team took great care of you. Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations.We hope to have the pleasure of welcoming you back very soon.Warm Regards,EmmaDuty Manager

10/10 Excelente

Kimberley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful views
Se hospedó 7 noches en abril de 2024
Respuesta de Duty Manager el 21 abr. 2024
Dear Kimberley, Thank you for taking the time to share your exellent experience with us and the Expedia community. We are pleased to read that you enjoyed your overall stay at our hotel and we look forward to an opportunity to welcome you back to the hotel.Warm Regards,EmmaDuty Manager

10/10 Excelente

Kimberley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a convenient location and staff were extremely helpful. We would definitely stay here again.
Se hospedó 10 noches en abril de 2024
Respuesta de Duty Manager el 20 abr. 2024
Dear Kimberley,Thank you for your 5/5 review following your recent stay at our hotel. Our team pride itself in offering the best customer experience, catering to the individual needs of our guests and it is delightful to read that they were able to make your stay memorable, and overall experience, wonderful, through their interactions.Thank you for taking the time to review us and for choosing to stay with us; we look forward to your return. Warm Regards,EmmaDuty Manager

10/10 Excelente

Argia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, beautiful view from the room, easy check in and out process.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Office Receptionist el 13 abr. 2024
Hello Argia,What an absolutely wonderful review to read. Our team have a genuine passion for what they do and it is so motivational to receive such recognition. It is always a pleasure to welcome back familiar faces and I hope we don’t have to wait too long before we see you againBest Regards,Front Office Receptionist

8/10 Bueno

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent
Se hospedó 2 noches en abril de 2024
Respuesta de Front Office Receptionist el 13 abr. 2024
Hello Craig, Thank you for taking the time to write a review about your recent stay.We hope to have the pleasure of welcoming you back very soon.Best Regrds,Front Office Receptionist

2/10 Terrible

Julie

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is very well situated and the room was large but very run down. I would have enjoyed the balcony although there was no patio furniture. The bed was comfortable but the bathroom had black and red mould, the shower curtain had mould and was only supported by a few curtain rings. There was also only one towel each supplied. All in all very disappointing for an iconic hotel chain.
Se hospedó 1 noche en abril de 2024
Respuesta de Duty Manager el 21 abr. 2024
Dear Julie, Thank you for your post. Your experience does not reflect the high standards we hold ourselves here at Rendezvous Scarborough and on behalf of our team, I sincerely apologise for the inconvenience caused during your stay. Rest assured I am addressing your comments with Housekeeping, Maintenance, and Hotel management. We look forward to an opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Emma Duty Manager

10/10 Excelente

Satya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic place and situated at a great location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Duty Manager el 14 abr. 2024
Dear Satya,Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review! We look forward to welcoming you back to the hotel again soon.Warm Regards,EmmaDuty Manager

10/10 Excelente

Jonathan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 5 noches en marzo de 2024
Respuesta de Duty Manager el 14 abr. 2024
Dear Jonathan,Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review! We are so pleased to read that you enjoyed your stay. We hope to have the pleasure of welcoming you back to the hotel again soon.Warm Regards,EmmaDuty Manager

6/10 Aceptable

Raymond, Parkerville

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Room was very sterile.
Se hospedó 1 noche en marzo de 2024
Respuesta de Duty Manager el 21 abr. 2024
Dear Raymond,Thank you for sharing your Rendezvous experience. Feedback is so incredibly valuable to us as it allows us to grow and ameliorate. We are pleased to read that you enjoyed your stay overall at our hotel. We look forward to an opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Emma Duty Manager

10/10 Excelente

Attila

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Myself & 2 kids had a fantastic stay here. Hotel is wonderful, clean & modern. The staff are very friendly & efficient. We did not eat lunch or dinner in the restaurant, but the buffet breakfast was phenomenally good! But the #1 highlight was the amazing swimming pool - we spent so many hours out there enjoying the ocean views whilst swimming; the kids loved the waterfalls and rocks, and we all loved the spa. Only negatives are there weee no pool towels available one afternoon, whilst the pool bar could do with staying open an extra hour or 2 (especially on weekends). But overall a 10/10 rating. Thanks so much for such a lovely stay that my kids will remember forever.
Se hospedó 5 noches en marzo de 2024
Respuesta de Front Office Receptionist el 14 abr. 2024
Dear Attila,Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review. I was so pleased to hear that your recent stay was positive and that you enjoyed breakfast at the Straits Café. I greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilitiesI hope we have the chance to welcome you back again soon. Kind Regards, Front Office Receptionist

8/10 Bueno

ERIK

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Prima hotel direct aan zee. Behulpzaam Personeel en goed ontbijt!
Se hospedó 3 noches en marzo de 2024
Respuesta de Duty Manager el 21 abr. 2024
Dear Erik,Thank you for your great review!The team and I are delighted to hear how much you enjoyed your stay and that you felt especially welcome and well cared for! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

10/10 Excelente

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel, perfect location
Se hospedó 5 noches en marzo de 2024
Respuesta de Duty Manager el 21 abr. 2024
Dear Kevin,Thank you for taking the time to provide an excellent review of your recent stay. We are pleased to read that you enjoyed your stay and especially appreciated the central location of the hotel! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

6/10 Aceptable

josee, montreal

Viajó con su pareja
no upgrade and have to ask for the complmentary winw bottle
Se hospedó 4 noches en febrero de 2024
Respuesta de Duty Manager el 21 abr. 2024
Dear Josee, Thank you for your post. Your experience does not reflect the high standards we hold ourselves here at Rendezvous Scarborough and on behalf of our team, I sincerely apologise for the inconvenience caused during your stay. We look forward to an opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Emma Duty Manager

8/10 Bueno

Jane

Viajó con su pareja
Le gustó: Limpieza, personal y atención
😊
Se hospedó 6 noches en febrero de 2024
Respuesta de Duty Manager el 21 abr. 2024
Dear Jane,Thank you for taking the time to provide a review of your recent stay. We are pleased to read that you enjoyed your stay and we look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

8/10 Bueno

Nancy

Viajó con su pareja
Room not cleaned properly
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Stephen John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great position on the beach No toaster or plates etc Pool was great but not much shade
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Location, location, location. This hotel has one of the best locations in Perth located in Scarborough however it is in need of a refurbishment. Also no free water in a room at $300/night is very steep.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención
Was very convenient as power out in my suburb and was great to have sleep in cool room.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Katherine, Ely

Lovely location and the pool is fantastic. Property is a bit dated and needs some TLC. My room was disappointing, large but dark and balcony got no sun and a continual sound of trickling water through the walls. No furniture on balcony so couldn't sit out anyway. Check in was slow, probably just bad timing. Staff were very friendly and helpful, a shame the property didnt live up to their standards.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Craig John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort and whole area amazing place to stay
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Bilal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel to stay for a holiday
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Colleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just felt excellent from the moment we got there. Enjoyed the swimming pool and relaxing
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Nicole

Le gustó: Limpieza
Only ever saw one reception staff member smile the entire time - made to feel like an inconvenience. Had to pay $25 for on site parking owned by the hotel (after already paying $350 a night) is awful - no excuse but an opportunity to extort more money from guests. Charging additional fees to ‘deliver food’ on an in room dining menu, therefore making guests have to leave their room and pick up their food, if I wanted to come to the restaurant I wouldn’t order room service. The exterior is old, tired and dated. Looking up at the balconies you can see mould and stains on the walls - needs to be repainted. There is no seating on their balcony, making it useless space - a shame given the view. The pool area aesthetic was dated and unpleasant. The spa water was dirty and cold and the bubbles didn’t work. The lifts were cramped and crowded, used the lifts multiple times and the left one seemed to be the only one working. Would never opt to stay there again. A 3 star hotel at best with a 5 star price. Only redeeming feature is the view. If another hotel built in that area they would go out of business. I think the owners know this and have given up.
Se hospedó 2 noches en enero de 2024
Respuesta de Duty Manager el 20 ene. 2024
Dear Nicole,Thank you for your review. Naturally, I was disappointed to learn of your experience during your recent stay at Rendezvous Scarborough, which does not meet the exceptional standards we aspire to.I would like to offer my sincere apologies for what was clearly a disappointing stay and for your frustrations over what I can only describe as a breakdown in communication across a number of departments. Your recent experience does not meet the high standards we aspire to and rest assured I am addressing your comments with Guest Services, Maintenance, and Hotel management.I do hope to have the opportunity to welcome you back in the near future to restore your confidence in our hotel. Kind RegardsEmmaDuty Manager

10/10 Excelente

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was all we expected and more. Staff were more than helpful, nothing was too much trouble.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear Barbara,Thank you for your great review!The team and I are delighted to hear how much you enjoyed your stay and that you felt especially welcome and well cared for!We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

8/10 Bueno

Christopher, Redcliffe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Duty Manager el 20 ene. 2024
Dear Christopher, Thank you kindly for choosing to stay at Rendezvous Scarborough and for your positive review. We look forward to welcoming you back for another enjoyable stay!Warm regards,EmmaDuty Manager

6/10 Aceptable

Grant

Fantastic location but in need of major refurb
The hotel is in a great location right across the road from Scarborough beach and close to all the bars and restaurants. Amazing spot to watch the magnificent sunsets. The hotel is in dire need of a renovation, the bathrooms look like they have not been touched since the 70s and the room furnishings are poor and falling apart. The bed was hard and uncomfortable and the curtains badly stained. There is no furniture on the balcony, so you cannot sit outside with a glass of wine and enjoy the view. We booked an ocean view room, but when we checked into the room, it was in a corner overlooking a busy road with an ocean glimpse at best. I went to reception to complain and to be fair, they quickly put us in another room with an ocean view. Swimming pool is great with a bar available but not enough sun loungers and the area is not cleaned very quickly to remove dirty glasses and food waste etc. If this hotel underwent a major refurbishment program, it could be a spectacular place to stay. Until then, don't expect state of the art facilities.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Matthew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Regional family travelling home from overseas. Fantastic end to our holiday. Would highly recommend to anyone.
Se hospedó 1 noche en enero de 2024
Respuesta de Duty Manager el 20 ene. 2024
Dear Matthew,Thank you for choosing to stay at Rendezvous Scarborough and for your fantastic review! We are so pleased to read that you enjoyed your stay, and thank you kindly for the recommendation!We look forward to welcoming you back to the hotel!Warm Regards,EmmaDuty Manager

10/10 Excelente

Barton, Edmonton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spectacular view and beach access.
Se hospedó 6 noches en enero de 2024
Respuesta de Duty Manager el 20 ene. 2024
Dear Barton,Thank you for your positive review following your recent stay at Rendezvous Scarborough. We are so pleased to read that you enjoyed your stay and especially that you enjoyed the central location access to the beach.We look forward to another opportunity to welcome you back.Warm Regards,EmmaDuty Manager

8/10 Bueno

Eileen

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Duty Manager el 20 ene. 2024
Dear Eileen,Thank you for your positive review following your recent stay at Rendezvous Scarborough. We are so pleased to read that you enjoyed your stay, and we look forward to another opportunity to welcome you back.Warm Regards,EmmaDuty Manager

10/10 Excelente

Debra, Perth

Se hospedó 2 noches en enero de 2024
Respuesta de Duty Manager el 20 ene. 2024
Dear Debra,Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review! What an encouragement for us! We are pleased to read that you enjoyed your stay and we look forward to another opportunity to welcome you back for another enjoyable stay!Warm Regards,Emma Duty Manager

2/10 Terrible

Beena, Yanchep

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Booked for this Hotel months before. Asked in writing and in person at front desk months before staying that I needed a room on level 12 or 14 and overlooking the pool area because my husband has vertigo and will not be able to stay if higher. I asked if the level I asked for had the room type booked and was reassured that is the case and not to worry. On arrival we were told that we were on level 16. When asked about lower floors, I was told because of the room type booked that it was not possible. I told the reception staff about the room availability and level indicated above, was told that that’s how the rooms are allocated. What was the point of requesting it months before? I told them that my husband couldn’t stay because of his vertigo. We were then told there was a room on level 12 but would have to take a room downgrade with no compensation. When we got to the room, we were given a room that a view of the street which brought on my husband’s vertigo. The room was disgusting, very old, and not clean. Toilet bowl was yellow stained, shower/bathtub and sink dirty, shower head broken spraying water everywhere. Toilet roll holder not holding the toilet roll properly kept falling, toilet seat flimsy - not fitted properly and cheap. Bath tub floods when showering, not draining efficiently. Shower tiles black in grout area. Towel rails completely rusted. No spot to place suitcase, air conditioning not working (room hot and stuffy). Not a good start to our holiday, stressful
Se hospedó 5 noches en diciembre de 2023

8/10 Bueno

Arthur

Se hospedó 3 noches en enero de 2024
Respuesta de Duty Manager el 20 ene. 2024
Dear Arthur,Thank you for choosing to stay at Rendezvous Scarborough and for your review! We are pleased to read that you enjoyed your stay and we look forward to another opportunity to welcome you back for another enjoyable stay!Warm Regards,Emma Duty Manager

4/10 Mediocre

Matthew

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear Catherine, Thank you for choosing to stay at Rendezvous Scarborough and for your positive review! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

8/10 Bueno

belinda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear Belinda, Thank you for choosing to stay at Rendezvous Scarborough and for your positive review! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

10/10 Excelente

Jimmy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 10 noches en diciembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear Jimmy, Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

10/10 Excelente

José Córdoba

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Is very welcoming and confortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear Jose Cordoba, Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review! It is great to hear that overall you enjoyed your stay and that our team took good care of you! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

6/10 Aceptable

Ann

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Ann

Viajó con su familia
Le gustó: Personal y atención
Superläge
Läget är 10/10. Poolområdet riktigt dåligt. Baren var sällan öppen. Bodde där 5 nätter. Det är stora rymliga rum med underbar utsikt men hotellet är nog byggt på 80- talet
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

nima

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear Nima, Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

10/10 Excelente

Mr Glenn M Capelli

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Duty Manager el 12 dic. 2023
Dear Mr Glenn,Thank you for your excellent review. I greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. We look forward to welcoming you back! Warm Regards,EmmaDuty Manager

8/10 Bueno

martin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great position
The hotel is right on Scarborough beach. There are lots of bars and restaurants within walking distance and a Coles supermarket. Only odd thing is that the balconies do not have any furniture on them!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Duty Manager el 12 dic. 2023
Dear Martin, Thank you for taking the time to write a review about your recent stay.It is great to hear that overall you enjoyed your stay and especially liked the central locationan. I appreciate your feedback regarding the balcony furniture, and will ensure to address this to the wider team.We hope to have the pleasure of welcoming you back very soon.Warm Regards,Emma Duty Manager

8/10 Bueno

Lee

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was in a very good spot with plenty of dinning out places to eat, easy access to the city with public transport outside the hotel.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Front Office Receptionist el 22 ene. 2024
Dear Lee,Thank you for choosing to stay at Rendezvous Scarborough and for your excellent review.I was so pleased to hear that your recent stay was so positive.We look forward to the pleasure of welcoming you back soon.

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear John, Thank you for choosing to stay at Rendezvous Scarborough and for your positive review! We look forward to the pleasure of welcoming you back soon.Warm Regards,EmmaDuty Manager

8/10 Bueno

NAND K

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing views
Great location. Amazing views. Disappointed that Sports channel was not there on TV. Could not watch World Cup match. The person at the reception at the time of check in was not veery friendly. Hardly smiled. Had to remind the cleaner to clean the room in the evening.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Front Office Receptionist el 22 ene. 2024
Dear Nand,I greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. . Rest assured relevant department managers have already been informed your comments to prevent any such occurrences in the future for our guests’ best interest.Kind Regards,Front Office Receptionist

10/10 Excelente

Graham

Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Receptionist el 22 ene. 2024
-Thank you for taking the time to write us a review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. All of us look forward to your return visit at very soon.

10/10 Excelente

Con

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic property. Will definitely stay there again
Se hospedó 8 noches en noviembre de 2023
Respuesta de Front Office Receptionist el 22 ene. 2024
Thank you for taking the time to write us a review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. All of us look forward to your return visit at very soon.

10/10 Excelente

Kim-Steen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location just north of Perth. Area around Scarborough is fantastic and of course so are the beaches. Service at hotel is good and staff are friendly and helpful.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Duty Manager el 20 ene. 2024
Dear Kim-Steen,Thank you for your great review.The team and I are delighted to hear how much you enjoyed your stay and that you felt especially welcome and well cared for!We look forward to the pleasure of welcoming you back soon.Warm Regards,Emma Duty Manager