6/10
Nice complex , grounds , facilities and area but parts of the external building in particular are dated requiring some renovation.
Arrived on a clear cold winters day a room was cold on arrival. Surprised room was not heated and ready for customers.
Aircon was flashing lights with a filter error and could not clear error and run it to heat the room.
Reported to management and arrived after a couple of hours.
Did resolve and clear the error after an extended time. Seems like a basic check not done by staff prior to arrivals.
Staff seem overworked and stressed.
Suggest more support needed.
John
Se hospedó 1 noche en junio de 2025
