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Opiniones sobre Esplanade Hotel Fremantle by Rydges

4.5 out of 5
Esplanade Hotel Fremantle by Rydges
Cnr Marine Terrace and Essex St, Fremantle, WA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 472 de 1005 opiniones" "
Evaluación: 8 - Bueno. 319 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 136 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 55 de 1005 opiniones" "
Evaluación: 2 - Terrible. 23 de 1005 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tom, Perth

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable bedding & rooms, friendly service and excellent location
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Geoffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms & quality of service are better than most in the area
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Neil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Esplanade Front Office Team el 24 abr. 2024
Dear Neil,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

10/10 Excelente

Shaun

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very helpful and nothing was to much trouble
Se hospedó 3 noches en abril de 2024
Respuesta de Esplanade Hotel Fremantle el 17 abr. 2024
Dear Shaun,Thank you for staying at Rydges Esplanade Fremantle and we appreciate your review and feedback. We are thrilled to hear that you had a fantastic stay and glad that our lovely team was able to make you feel at home. We hope to see you againKind RegardsRydges Esplanade Management

10/10 Excelente

Roslyn

Le gustó: Servicios
Central to everything. Thoroughly enjoyed our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Esplanade Front Office Team el 10 abr. 2024
Dear Roslyn,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Alan

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Jason

Old school
Se hospedó 2 noches en marzo de 2024
Respuesta de Esplanade Front Office Team el 3 abr. 2024
Dear Jason,Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Steven, Fond Du Lac

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Last minute reservation due to changes in our travel. An enjoyable discovery. Great location to harbor, attractions, train station, restaurants and shopping.
Se hospedó 3 noches en marzo de 2024
Respuesta de Esplanade Front Office Team el 27 mar. 2024
Dear Steven,Thanks for taking the time to share your stay with us and we appreciate your feedback. It’s so nice to be in such a central location where you’re surrounded by Fremantle's history, nightlife and dining and it is great to hear that you were well looked after by the team.We hope to welcome you back to our hotel soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Rodger

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Whilst the rooms were cleaned regularly, the silicone seal around the bath/shower was quite stained with black mould and we found that the quality of toilet paper to be very cheap, where a mid-range quality would have substantially improved our experience. We found the staff throughout the hotel to be very pleasant and courteous (from the Reception to the Bar and the Cleaners). One of the best meals we had during our stay was the Pork Cutlet. Very tasty.
Se hospedó 7 noches en marzo de 2024
Respuesta de Esplanade Front Office Team el 13 mar. 2024
Dear Rodger,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Mitsuo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
11日間を過ごしました。 リラックス出来る心地良さを感じました。 ハウスクリーニングも、程よい雰囲気。清潔感が保たれていました。
Se hospedó 10 noches en febrero de 2024
Respuesta de Esplanade Front Office Team el 13 mar. 2024
Dear Mitsuo,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

4/10 Mediocre

Glen

No le gustó: Limpieza
Se hospedó 7 noches en febrero de 2024
Respuesta de Esplanade Front Office Team el 28 feb. 2024
Dear Glen,Thank you for taking the time to write a review and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team

6/10 Aceptable

Nicola

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location. Nice pool.
Se hospedó 2 noches en febrero de 2024
Respuesta de Esplanade Front Office Team el 21 feb. 2024
Dear Nicola,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

10/10 Excelente

Pauline

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel with amazing view and very close to public transport
Se hospedó 4 noches en febrero de 2024
Respuesta de Esplanade Front Office Team el 21 feb. 2024
Dear Pauline,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

6/10 Aceptable

jane

Viajó con su familia
Le gustó: Limpieza, personal y atención
property great location however looking a bit tired
Respuesta de Esplanade Front Office Team el 21 feb. 2024
Dear Jane,Thank you for taking the time to share your feedback. While we live for the thrill of receiving high marks, what matters most to us is receiving honest feedback from our guests. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Everything you need was there👍
Se hospedó 5 noches en febrero de 2024
Respuesta de Esplanade Front Office Team el 21 feb. 2024
Dear James,Many thanks for your review and we hope to see you again soon.Sincerely,Esplanade Front Office Team

10/10 Excelente

Lynn, NSW

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel in good location to explore the beautiful Fremantle.
Se hospedó 7 noches en febrero de 2024
Respuesta de Esplanade Front Office Team el 14 feb. 2024
Dear Lynn,Thank you for the great review and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team

4/10 Mediocre

Richard, Perth

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Whilst having stayed many times before the location is good. We had a park view room which we usually enjoy but the room is in dire need of renovating. I don’t think I will return to Rydges Fremantle until this has been completed
Se hospedó 2 noches en febrero de 2024
Respuesta de Esplanade Front Office Team el 14 feb. 2024
Dear Richard,We appreciate your recommendations for improvements and hope to have the opportunity to welcome you back again soon.Sincerely,Esplanade Front Office Team

10/10 Excelente

Elizabeth

Se hospedó 1 noche en febrero de 2024
Respuesta de Esplanade Front Office Team el 14 feb. 2024
Dear Elizabeth,Thank you for the great review and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team

10/10 Excelente

Steve, Market Harborough

Viajó con su familia
Le gustó: Personal y atención
Nice hotel in a good area of Fremantle, nice restaurant and reception area, rest of hotel could do with some TLC
Se hospedó 5 noches en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 1 feb. 2024
Dear Steve,Wow 5 out of 5! Thank you so much for taking the time to provide your feedback after staying with us here in Fremantle. We are delighted to hear you enjoyed your stay, specifically the wonderful location of the hotel! It is fabulous to be surrounded by so many amazing food and entertainment options! We do hope to see you again in the not-so-distant future!Kind regards,Esplanade Hotel FremantleFront Office Team

10/10 Excelente

Anthea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Front Office Team el 31 ene. 2024
Dear Anthea,Many thanks for your review and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team

10/10 Excelente

Ben

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Esplanade Front Office Team el 24 ene. 2024
Thanks for the great review Ben and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team

6/10 Aceptable

Vincent

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed stay.
Rooms clean , no drawers for storage, coffee and tea very cheap tasting, to pay $400 per room it should come with breakfast. Shower was in the bath tub I have a bad hip so found it hard to get in for a shower. Our friend is in her 70s did couldn't manage the shower at all. No car parking service. Over the last 20 years we have been to the hotel many times and we know the had updated the rooms. New carpet was as much as we could see the has done. Not enough sitting by the pool.
Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 21 ene. 2024
Dear Vincent,Thank you for taking the time to provide your feedback after your stay with us in Fremantle. While we are disappointed to hear we let you down with various aspects of the stay, we really appreciate such feedback as it gives us the opportunity to learn and grow. You can be assured all feedback shall be passed on to our management team for review and rectification.Kind regards,Esplanade Hotel Fremantle

8/10 Bueno

RUSSELL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location, hotel lots of character. Staff friendly but didn’t go out of their way. Room serviced but coffee and tea not replaced. Good hotel if you want to stay in this part of town.
Se hospedó 2 noches en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 21 ene. 2024
Dear RUSSELL,Thank you for taking the time to provide your feedback after staying with us in Fremantle. We are glad to hear you enjoyed your stay, specifically the fabulous location of the hotel surrounded by so many amazing food and entertainment options. We do hope to see you again soon in the near future!Kind regards,Esplanade Hotel Fremantle

10/10 Excelente

Ritchie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 21 ene. 2024
Dear Ritchie,Wow! 10 out of 10! We really appreciate your kind review and we do hope to see you again in the future!Kind regards,Esplanade Hotel Fremantle

10/10 Excelente

Rositta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Maybe more towels
Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 21 ene. 2024
Dear Rositta,We appreciate you taking the time to provide us with your feedback after your stay here in Fremantle. We are delighted to hear you enjoyed your time here with us and we do hope to see you again soon!Kind regards,Esplanade Hotel Fremantle

8/10 Bueno

David

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Helpful staff and great building
Se hospedó 2 noches en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 17 ene. 2024
Dear David,Thank you so much for taking the time to provide us with your feedback after your stay here in Fremantle! We are delighted to hear you enjoyed your stay with us and that our staff were able to help out and accommodate to your needs. We do hope to see you again soon in the not so distant future!Kind regards,Esplanade Hotel Fremantle Front Office Team

8/10 Bueno

Sarah

Viajó con su pareja
Le gustó: Personal y atención, servicios
Overall it was a good stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Front Office Team el 17 ene. 2024
Dear Sarah,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excelente

Jamie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Team el 15 ene. 2024
Thanks for the great review Jamie we are very happy you enjoyed your stay. We look forward to welcoming you back in the future

8/10 Bueno

Catherine

Le gustó: Personal y atención
Perfect location - nice size room, bed was excellent only issues is the bathroom looking tired- bit of mould.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Team el 15 ene. 2024
Hi Catherine, thank you for the great review, we are glad you enjoyed your stay. We will take that information on board to help improve our facilities for your next stay

8/10 Bueno

Simone

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No parking and the balcony looked out to the pool, but then the multi storey car park behind it
Se hospedó 3 noches en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 10 ene. 2024
Dear Simone,Thank you so much for taking the time to provide us with your feedback after your stay with us here in Fremantle. We do hope to welcome you back to the hotel in the future.Kind regards,Esplanade Hotel Fremantle

10/10 Excelente

Jamie

Viajó por negocios
Easy and pleasant checkin and walking distance from work and eating choices
Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 10 ene. 2024
Dear Jamie,Thank you so much for taking the time to provide us with your feedback after your stay with us here in Fremantle. We are delighted to hear you enjoyed your stay, specifically the fabulous location of the hotel, and we do hope to see you again soon! Kind regards,Esplanade Hotel Fremantle Front Desk Team

8/10 Bueno

Bridie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect spot to stay to explore Freo
Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 10 ene. 2024
Dear Bridie,Thank you so much for taking the time to provide your feedback after staying with us here in Fremantle. We are so glad to hear you enjoyed your stay, specifically the location of the hotel- it is fabulous to be surrounded by so many amazing food and entertainment options. Kind regards,Esplanade Hotel Fremantle Front Office Team

10/10 Excelente

anthony

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Esplanade Hotel Fremantle el 28 ene. 2024
Dear Anthony,Thank you for taking the time to provide your feedback after staying with us in Fremantle. We are so glad to hear you enjoyed your stay and we can't wait to see you again soon!Kind regards,Esplanade Hotel Fremantle

8/10 Bueno

Kevan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Helpful staff
Se hospedó 11 noches en diciembre de 2023
Respuesta de Esplanade Hotel Fremantle el 10 ene. 2024
Dear Kevan,Thank you for taking the time to provide us with your feedback after your stay here in Fremantle. We hope to welcome you back to the hotel in the near future.Kind regards,Esplanade Hotel Fremantle

8/10 Bueno

Jeffrey

Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 28 ene. 2024
Dear Jeffrey,Thank you for taking the time to provide your feedback after staying with us here in Fremantle. We are delighted to hear you enjoyed your stay and we do hope to see you again soon!Kind regards,Esplanade Hotel Fremantle

10/10 Excelente

Sandra

Se hospedó 1 noche en enero de 2024
Respuesta de Esplanade Hotel Fremantle el 10 ene. 2024
Dear Sandra,Thank you for taking the time to leave your fabulous review of the hotel! We are so glad to hear you enjoyed your stay and we can't wait to welcome you back to Fremantle in the future!Kind regards,Esplanade Hotel Fremantle

8/10 Bueno

Tomislav

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved most things about the property , staff was friendly and everything was clean in fact very clean, also pool area was nice with bar service over all pretty much excellent, thank you so much
Se hospedó 7 noches en diciembre de 2023
Respuesta de Esplanade Hotel Fremantle el 10 ene. 2024
Dear Tomislav,Thank you for providing your review of the hotel. We are thrilled to hear you enjoyed your stay, and that our staff were able to make you feel welcome. We do hope we can see you again soon in the near future!Kind regards,Esplanade Hotel Fremantle Front Desk Team

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The place to stay!
Great hotel in a great location
Se hospedó 2 noches en diciembre de 2023
Respuesta de Esplanade Hotel Fremantle el 10 ene. 2024
Dear Stephen,Wow 10 out of 10!Thank you so much for taking the time to provide your feedback of the hotel. We are delighted to hear you enjoyed the location of the hotel- it is fabulous to be in such a location so close by to all points of interest.We do hope to see you again soon in the not-so-distant future!Kind regards,Esplanade Hotel Fremantle

8/10 Bueno

David

Se hospedó 2 noches en diciembre de 2023
Respuesta de Esplanade Front Office Team el 3 ene. 2024
Dear David,Thank you for the great review of our hotel and we are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Sharon, Zionsville

Se hospedó 2 noches en diciembre de 2023
Respuesta de Esplanade Hotel Fremantle el 21 ene. 2024
Dear Sharon,Thank you so much for taking the time to provide us with your feedback after your stay with us here in Fremantle. We are delighted to hear you enjoyed your stay, and we hope to welcome you back in the near future.Kind regards,Esplanade Hotel Fremantle

8/10 Bueno

Tetsuya

Viajó con su familia
Le gustó: Personal y atención
Close to center of Fremantle.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Front Office Team el 3 ene. 2024
Dear Tetsuya,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Dean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Front Office Team el 3 ene. 2024
Dear Dean,Thank you for the great review of our hotel and we are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
I was not able to logon to the wifi and needed to your staff to log me on.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Front Office Team el 3 ene. 2024
Dear Ian,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Gill

Viajó con su familia
Le gustó: Limpieza
Nice decent hotel central and comfortable
Se hospedó 3 noches en diciembre de 2023
Respuesta de Esplanade Front Office Team el 3 ene. 2024
Dear Gill,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Not good
The hotel is a bit run down and the ambient is bad, also the staff wasn’t too nice neither.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Front Office Team el 3 ene. 2024
Dear guest,We apologise for any inconvenience during your stay. Your feedback about the hotel's condition and staff interactions is noted, and we're committed to addressing these concerns for improvement.

10/10 Excelente

Mahalee Mae

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly. The hotel itself was clean and close to Fremantle Market which was convenient.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Front Office Team el 28 dic. 2023
Dear Madalee,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team

8/10 Bueno

Maxine

Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Front Office Team el 28 dic. 2023
Thank you for the review Maxine and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team

6/10 Aceptable

Darren

Viajó con su pareja
No le gustó: Personal y atención
The hotel is in need of some maintenance. Tired.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Esplanade Hotel Fremantle el 23 dic. 2023
Dear Darren,Thank you for taking the time to leave a review after staying with us in Fremantle. Your feedback gives us the opportunity to learn and grow, with the goal of rectifying any issues that affected your stay with us. You can be assured this feedback shall be passed on to all relevant areas of management. Kind regards,Esplanade Hotel Fremantle Team

8/10 Bueno

Telse

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Esplanade Hotel Fremantle el 23 dic. 2023
Dear Telse,Thank you for your kind review of our hotel here in Fremantle. We are so glad you enjoyed your stay and we do hope to see you again soon in the not-so-distant future!Kind regards,Esplanade Hotel Fremantle Team

6/10 Aceptable

Tahnee

No le gustó: Personal y atención
Se hospedó 3 noches en diciembre de 2023
Respuesta de Esplanade Front Office Team el 20 dic. 2023
Dear Thanee,Thank you for the great review of our hotel and we are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team