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Opiniones sobre THE Pensacola Grand Hotel

2.5 out of 5
THE Pensacola Grand Hotel
200 E Gregory Street, Pensacola, FL

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 541 de 1002 opiniones" "
Evaluación: 8 - Bueno. 315 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 83 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 37 de 1002 opiniones" "
Evaluación: 2 - Terrible. 26 de 1002 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Angel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Yelena, Houston

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo verdaderamente muy confortable para todos se los recomiendo mucho
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonito lugar el hotel es histórico se puede apreciar desde q llegas, parece transportar al pasado con solo estar dentro, es una excelente experiencia estar ahí hospedado
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Humberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un lugar muy pintoresco. Muy cuidado y esta ahi desde 1912. Las habitaciones son limpias y las camas muy comodas. Lo mejor de todo es el restaurante del hotel.. todo lo q comimos ahi fue espectacular y los precios muy razonables. Sin duda muy recomendado
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

wynndy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
surviving hurricane Sally!!
It was a pleasant experience. I happened to be staying there when hurricane Sally hit. My room stayed fine. However, the lobby was damaged by the winds and rain, lost power and water. The staff and manager on hand were excellent. They didn’t act frazzled or anxious. They took care of matters and us guests. I really enjoyed the history of the hotel, too.
Se hospedó 7 noches en septiembre de 2020
Respuesta de Jaz el 21 sept. 2020
Thank you for your wonderful review, we appreciate your feedback! We are so glad that you enjoyed our property during a very difficult time . We are very relieved we were able to make you feel very safe during Hurricane Sally . We hope you choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola ! Warm Regards, Pensacola Grand Hotel

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2020
Respuesta de Jaz el 21 sept. 2020
Thank you for choosing to stay with us ! We hope you choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola . Warm Regards, Pensacola Grand Hotel

10/10 Excelente

orest

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2020
Respuesta de Jaz el 21 sept. 2020
Thank you for choosing to stay with us !!!! We hope that you will choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola . Warm Regards, Pensacola Grand Hotel

4/10 Mediocre

Mike, Texas

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
People are nice. The rooms are nothing special. Very out dated. Bed is comfortable but they give you the thinnest “blanket” ever. You’re either waking up freezing at 3 am or hot because you had to leave it at 74. If you’re intown for the beach just find something around the beach you have to cross two bridges to get back to the hotel
Se hospedó 5 noches en septiembre de 2020
Respuesta de Jaz el 21 sept. 2020
We appreciate you taking the time to leave us a review . We sincerely apologize that your experience did not meet your expectations . we will certainly address all concerns , to insure a similar issue(s) does not occur in the future. Thank you for your time.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Jaz el 21 sept. 2020
Thank you for choosing to stay with us ! We hope that you will choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola . Warm Regards, Pensacola Grand Hotel

8/10 Bueno

Katie, Americus

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful old hotel. Loved the history and historic beauty. However, the room was a non-smoking room but smelled like cigarette smoke. There was also not a coffee maker in the room. The room could have used a little updating. We stayed in one of the executive rooms. But still loved the stay and would stay again if we travel to Pensacola.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Jaz el 21 sept. 2020
Thank you for your wonderful review, we appreciate your feedback ! We are so glad you enjoyed the property although you did experience some matters that did not meet your expectations . We will be sure to address these concerns to insure a similar issue does not occur in the near future. Thank you for your time. Warm Regards , Pensacola Grand Hotel

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Jaz el 21 sept. 2020
Thank you for choosing to stay with us ! We hope that you will choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola . Warm Regards, Pensacola Grand Hotel

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved in but AC could of been better but it is a very old place
Se hospedó 1 noche en agosto de 2020
Respuesta de Jaz el 21 sept. 2020
We appreciate you taking the time to leave us a review . We sincerely apologize that your experience did not meet your expectations . We will certainly address the a/c issues , to insure a similar issue does not occur in the future . Thank you for your time.

2/10 Terrible

Janet

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I had reservations about 3 weeks ago for one night. 3 hours before check in i get an email my reservations has been canceled. No phone call. I had to call to ask why. Not good customer service
Se hospedó 1 noche en agosto de 2020
Respuesta de Jaz el 21 sept. 2020
We appreciate you taking the time to leave us a review . We sincerely apologize about the miscommunication on our behalf. We will certainly address this issue with the proper personnel , to insure a similar issue does not occur in the future. Thank you for your time. Warm Regards, Pensacola Grand Hotel

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2020

10/10 Excelente

Marvin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Location
Everything was great from staff to service. Through these tough times, this location stepped up with a welcoming attitude.
Se hospedó 14 noches en marzo de 2020
Respuesta de Pensacola Grand Hotel el 7 abr. 2020
Thank you for your wonderful review and for taking the time to share your feedback with us at the Pensacola Grand Hotel. Our priority is customer service and we are ecstatic that we met that mark!! Kind folks like you make our job a pleasure.

10/10 Excelente

Andre

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2020
Respuesta de Pensacola Grand Hotel el 7 abr. 2020
Thank you for choosing to stay at the Pensacola Grand Hotel. Hope your stay was enjoyable. See you soon . Take Care!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 1 abr. 2020
Thank you for choosing to stay at the Pensacola Grand Hotel !!! Hope your stay was enjoyable !! We look forward to serving you again!!!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 1 abr. 2020
Thank you for choosing to stay at the Pensacola Grand Hotel !!! Hope your stay was enjoyable !! We look forward to serving you again!!!

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 27 mar. 2020
Thank you for choosing to stay at the Pensacola Grand Hotel! We hope your stay was enjoyable! We hope you will choose us again when your travels bring you back to Pensacola!

6/10 Aceptable

Roseann

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Not good!
The hotel leaked qater from the ceiling in turned froze the ac unit that xause us to be uncomfortable the last two days. They wanted us to change rooms at 2 am. We asked if we could just sleep in the cool room snd move our stuff the next day when we checked out but was told we had to move everything. At 2am in the freaking morning!
Se hospedó 4 noches en marzo de 2020
Respuesta de Pensacola Grand Hotel el 23 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations. We will certainly address the ac issues, to insure a similar issue(s) does not occur in the future. Thank you for your time.

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
First was disappointed the hotel was not really in the historic area but close. It was probably a 15 minute walk which wasn't huge no problem walking but disappointing since we thought we'd be in the heart of the area. I felt the property looked very tired. All areas in need of painting and general upkeep. When we checked in there was no bellman on staff to help with our luggage.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 20 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations. We will certainly address the maintenance issues , to insure a similar issue(s) does not occur in the future. Thank you for your time.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
In fairness, this property is suffering from the health concerns going on in most of the world. They treated me the best they could and I only stayed there overnight so I could come home. Printing this review wouldn't do anyone any good
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 20 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

10/10 Excelente

Sharon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 21 mar. 2020
Thank you for choosing to stay at the Pensacola Grand Hotel! Hope your stay was enjoyable! Next time your travels leads you to Pensacola we hope you come stay with us !

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 21 mar. 2020
Thank you for choosing to stay at the Pensacola Grand Hotel! Hope your stay was enjoyable! Next time your travels leads you to Pensacola we hope you come stay with us !

8/10 Bueno

charles

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Rooms were a little on the small side, however staff was very nice
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

8/10 Bueno

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient location
Nice old hotel. Like stepping back in time. Rooms were nice. Shower was terrible. Coffee, not so much. Thankfully located in downtown close to food and beverages.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations. We will certainly address the maintenance issues to insure a similar issue(s) does not occur in the future. Thank you for your time.

10/10 Excelente

Michele

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great historic hotel!
Lovely hotel. Front desk personnel were friendly and courteous. Rooms were clean, spacious, comfortable and even smelled nice. Room service was fast and tasty. WiFi and parking were free. I would definitely stay again!
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
We were amazed to be able to stay in this historic hotel.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

8/10 Bueno

ERIC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
RING THE MUSCLE
OLD TRAIN DEPOT, KINDA COOL. THE DOORS MOSTLY USED TO BRING IN LUGGAGE ARE HEAVY HARD TO MANUVER WITH A CART FULL OF BAGS. SHOULD BE AUTOMATIC. PARKING IS AT THE FAR END OF THE PROPERTY, UNLESS HANDICAPPED, LONG WALK BUT NOT HORRIBLE.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations. We will certainly address the inconvenience of the entrance and the parking issues .Thank you for your time.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We are very pleased that you had a positive experience at the Pensacola Grand Hotel! We value your input and we hope you will choose us again when your travels bring you back to Pensacola!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love everything about the Pensacola Grand. We've been staying there since 1985. We especially the employees! They always go out of their way to make our stay wonderful.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
Thank you for your wonderful review and for taking the time to share your feedback with us at the Pensacola Grand Hotel. Our priority is customer service and we are ecstatic that we met that mark!! Kind folks like you make our job a pleasure.

6/10 Aceptable

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Estado de la propiedad e instalaciones
Unique older hotel . Shower wouldn’t stop and rooms need updated
Se hospedó 3 noches en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations. We will certainly address the maintenance issues , to insure a similar issue(s) does not occur in the future. Thank you for your time.

10/10 Excelente

Ashley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
L&N train station
It was a magnificent hotel. Service was spectacular and if your looking for a place with history.. this is it. The train depot is brilliant.
Se hospedó 2 noches en marzo de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
Thank you for your wonderful review, we appreciate your feedback ! We are so glad you enjoyed your overall stay the hotel , the history is one my favorite features too! We hope that you will choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola.

6/10 Aceptable

Elizabeth

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The not-so-grand Grand Hotel
The photos on this website are deceiving This is a Gran Hotel by history and namesake only. At best, it’s equal to a super 8 motel on the interior. The bones of this building are super cool- with a grand lobby and support spaces which include a bar (didn’t see inside this space) but time and a real need for renovation cannot be dismissed. It’s a little sad and not very clean.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations . We will certainly address all your stated issues to insure a similar issue does not occur in the future. Thank you for your time.

8/10 Bueno

Lee

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
Thank you for your staying with us !!! Hope your stay was enjoyable!!! We look forward to seeing you again soon!!! Kind Regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Tiffani, Daphne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Great service by all staff! Bar food and atmosphere was amazing. Room service was incredible!
Se hospedó 2 noches en marzo de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
Thank you for your wonderful review, we appreciate your feedback ! We are so glad you enjoyed the food and staff members . The family oriented environment is one my favorite features too! We hope that you will choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is adorable. It appears to have been an old train station. The rooms are a little dated but we’re very clean. I would definitely stay again.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
Thank you for your wonderful review, we appreciate your feedback ! We hope that you will choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola.

8/10 Bueno

Sofie

Le gustó: Limpieza, comodidad de la habitación
Good stay, good hotel
okay hotel with good location in Pensacola. Smelled weed in the hallway by elevator, did let staff know but don’t know if they did anything about it. We checked in minutes before a large group of actors for the musical Cats, their rooms were not ready for check-in at check in time. When we checked out the next day, we were informed that we had already checked out (?), our room service was not in the receipt, but charged to our cards. Front desk staff might need some extra training. Overall a good stay, just little hick-ups.
Se hospedó 1 noche en febrero de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations . We will certainly address all your stated issues to insure a similar issue does not occur in the future. Thank you for your time.

6/10 Aceptable

VERONICA

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Hotel velho com vista para o cemitério
Hotel muito velho, fiquei num quarto com vista pro cemitério. Acústica péssima, escutei tudo do quarto vizinho. Aqui no hotéis.com diz que tem traslado para o aeroporto mas eles não oferecem mais esse serviço
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 18 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations. We will certainly address the shuttle issues, and noise complaint. Thank you for your time.

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A wonderful last-minute surprise
So Beautiful! We were booked at another smaller hotel for 3 nights, for our trip. After waking up to a bad discovery the first morning, we made a new reservation here, packed up and moved to this wonderful hotel. Beautiful! Accommodating!! Clean!! We were so impressed, no more staying in the previous areas. This is our new go-to when visiting our family in the area! Love it!!
Se hospedó 2 noches en marzo de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
Thank you for your wonderful review, we appreciate your feedback ! We are so glad you enjoyed your overall stay ! The historical aspects of the property is one my favorite features too! We hope that you will choose to stay at the Pensacola Grand Hotel when your travels lead you back to Pensacola.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
Train Station Pensacola Grand Hotel
Hotels.com provided a good price. The site was very easy to use. The hotel room was in need of updating and a little cleaning. The lighting in the bathroom was extremely poor. There was hair on the shower wall and soap scum and hair in the soap dish. The tub had a soap ring in it. Obviously it hadn't been cleaned. The worst was the TRAIN! ATTENTION future guests there are train tracks that follow directly in front of the hotel with an active train that crosses at night. Horn blowing and all. We asked for a quiet room and were placed directly over the train tracks because we reserved a King room. We had no idea the King rooms in the hotel are situated directly facing the tracks. We would have taken a Queen room had we been informed. They offered earplugs for the train after we were rolled out of bed by the train sounding off right under our window. Obviously they have had other complaints about the noise before. Other than that, the hotel is convenient to restaurants. Dharma Blue, McGuire's, and Carrabba's are all within a 10 minute walk which was nice.The first floor of the hotel was pretty. There is a lot of old wood work in the first floor bar. You can envision where once this place was an old train station. Another bit of history we didn't know. The staff informed us they are also undergoing some renovations. I hope a part of that is being invested in sound-proof glass. This place could be really pretty with some updating and sound-proofing.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pensacola Grand Hotel el 14 mar. 2020
We appreciate you taking the time to leave us a review. We sincerely apologize that your experience did not meet your expectations . We will certainly address all your stated issues to insure a similar issue does not occur in the future. Thank you for your time.