The property was beautiful & Donta was a great representation of the service at check in.
The property was beautiful & well kept & every interaction with staff was warm & pleasant.
The washer & dryer could use attention- my clothes came out of the washer with detergent residue still present...and the dryer took several resets before clothes were dry. All the same, not necessarily a complaint as it DID do its job.
The one complaint is the lack of transportation on the beach. Tram offered within the property, but not beyond. Considering the restaurant had typical hotel fair, we wanted to branch out to other restaurants & bars. There is no options for uber's or Lyft's on the beach- merely a local offering a transport shuttle (who seemed intoxicated). For a resort that isn't walking distance to shopping or restaurants, I was shocked that they didn't offer a shuttle the 4 miles it takes to get to other amenities. We are firm believers that even after one drink, you shouldn't drive & ended up in a car with a clearly intoxicated man. I would have preferred to pay a resort shuttle to safely deliver my family rather than getting in the car with an intoxicated stranger.
All in all, great experience. Just wish transportation had been addressed.