I work for a holiday let maintenance company and the standards are exceptionally high, staying in this cottage it was clear their standards were not. Cobwebs at the sides of the eextractor fan and inside the kitchen cupboards, dust on skirting boards, pictures etc. Advertised as pet friendly yet nowhere for our dog to go to the toilet safely at night time due to no garden.
We were charged extra as the dishwasher cycle went over its 2 hours and wasn't ffinished before checkout even though it was put on in plenty of time. Charged for the owner to put a few clean dishes away! Also charged due to my partner having a skin condition and a slight bit of blood overspilled onto the duvet cover. No recognition for stripping all beds in preparation for the cleaning team to attend.
Extremely poor reception from the owner as only 2 towels were left for us rather than 3 as there were 3 of us staying (plus the dog!), seemed put out she had to come and fix a mistake she had made with towels.
Even more disappointed with the agency dealing with her bookings for her as i have emailed regarding being charged for her putting clean dishes away when it clearly states a charge will be made should there be DIRTY dishes as they would need to be washed up.
As mentioned earlier, i work for a holiday let maintenance company and these are standard things that are not charged for. Seems like they're in it for a quick buck at the end of your stay.
Would NOT recommend!!!