Entrada de la propiedad

Opiniones sobre Microtel by Wyndham Penn Yan Finger Lakes Region

3 out of 5

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 548 de 1000 opiniones" "
Evaluación: 8 - Bueno. 310 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 88 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 32 de 1000 opiniones" "
Evaluación: 2 - Terrible. 22 de 1000 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
buen hotel
un hotel muy correcto, se encuentra bien ubicado en el centro del pueblito, el desayuno escaso, pero instalaciones nuevas y el personal amable.
Se hospedó 1 noche en agosto de 2017
Thank you for taking the time to review our hotel here in Penn yan, N.Y. All of us here at the Microtel are beyond pleased to see you enjoyed your stay with us. We hope your future travels bring you back to the Finger Lakes for another wonderful stay with us. Have a wonderful day.

8/10 Bueno

jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room by elevator a bit loud. Also, they played a very low music in the hallways, all night long too. It wasn't loud but for a light sleeper like myself I found it a bit bothersome. Great location.
Se hospedó 2 noches en abril de 2024
Respuesta de Nikki Mason; General Manager el 2 may. 2024
Hello Jennifer,Thank you for lodging with us!Come back to visit!

6/10 Aceptable

Joseph

Le gustó: Limpieza, personal y atención
Beds are not that comfortable pillows need to be replaced
Se hospedó 3 noches en abril de 2024
Respuesta de Nikki Mason; General Manager el 17 abr. 2024
Hello,We are sorry to hear that the pillows are not up to par. Please rest assure that we will be replacing pillows.Come back to visit us!

10/10 Excelente

Brenda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a busy weekend but staff were fabulous, helpful and pateint
Se hospedó 3 noches en abril de 2024
Respuesta de Nikki Mason; General Manager el 16 abr. 2024
Hello Brenda,My staff and I are pleased that you found us to be fabulous, Helpful, and patient. Come back to visit!

10/10 Excelente

Trece

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Nikki Mason;General Manager el 21 mar. 2024
Thank you for choosing to lodge with us!Come back to visit!

10/10 Excelente

Darren

Se hospedó 1 noche en marzo de 2024
Respuesta de Vanessa Rumsey GSM el 10 abr. 2024
Thank you so much for your review of your last stay with us! We hope that you lodge with us again in the future!

10/10 Excelente

Gary

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was welcoming and very kind. Rooms were comfortable and clean.Good breakfast. Parking was limited. Really need more parking. We would definitely stay here again, though.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager; Nikki Mason el 10 feb. 2024
Hello Gary,Thank you for choosing to lodge with us! I am glad that you found our staff to be welcoming and kind. Housekeeping works hard to have your rooms as hospitable as possible. I will share how much you enjoyed your stay with all the staff!

10/10 Excelente

Tammy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Micro-Tel Penn Yann. Excellent place to stay!
The general manager was so hospitable!!! Very welcoming here! The hotel is very clean. Excellent choice!
Se hospedó 1 noche en enero de 2024
Respuesta de Vanessa Rumsey GSM el 25 ene. 2024
Thank you so much for your 10/10 review! We are so glad you found our general manager to be informative and helpful.

10/10 Excelente

Wendy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had to book this for our parents due to a power outage in the area. Everyone was so kind and helpful especially being full and probably the people working there were dealing with outages themselves but they stayed upbeat
Se hospedó 2 noches en enero de 2024
Respuesta de Nikki Mason;General Manager el 18 ene. 2024
Thank you for choosing us for your parents to lodge with during the power outages. I am glad we made there stay as hospitable as possible.

10/10 Excelente

Michael, Fairport

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Large room with separate “living room area” Clean and modern facility
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki Mason; General Manager el 19 dic. 2023
Hello Michael,I am glad that you enjoyed your stay with us! I will share with all the staff that you found your room to be clean and modern.

10/10 Excelente

jean

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
We had a put my dinner leftovers on the fridge. The fridge ran a lot during the evening and morning. When i went to crab my leftover to pack to go home they were covered in water and ruined. The place was very clean. The staff was helpful. Breakfast was good. Check in/out was fast and friendly. Hotels com changed rewards and cheaped out
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki Mason; General Manager el 11 dic. 2023
Thank you for choosing to lodge with us. We have taken care of refrigerator. I hope you will come back to visit us!

4/10 Mediocre

Colleen

Viajó con su familia
No le gustó: Limpieza
Was not the room I pd for. 3rd time I got the room I pd for. I never had an issue booking through 3 rd party. Receptionist try to tell me I got what book and I had to show her the reservation on my phone to prove it. She try to tell me 3rd party booking isn’t always what they say. I travel a lot through 3rd party never had an issue till now
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nikki Mason; General Manager el 5 dic. 2023
Hello Colleen,I am sorry to hear that there was an inconvenience with your stay!

10/10 Excelente

lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great customer service desk girl, very pleasant, its rare these days.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nikki Mason; General Manager el 5 dic. 2023
Hello Lisa,I am very pleased that the front desk agent was very pleasant. Thank you for choosing to lodge with us!

10/10 Excelente

Christopher, Eden

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nikki Mason; General Manager el 18 nov. 2023
It looks like you have enjoyed your stay while Lodging with us! Come back to visit us!

8/10 Bueno

Esther

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel clean and great location
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager; Nikki Mason el 17 nov. 2023
I am glad that you have found our hotel to be clean and the location to be great. Come back to visit us!

10/10 Excelente

Paula J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Finger Lakes Trip
My husband and I come up to the Finger lakes every year in November. We stay at Microtel in Penn Yan all the time. It centrally located close to Kueka lake wineries and Seneca Lake wineries. Check in is quick and the staff is very friendly The rooms are very clean and comfortable. Price is reasonable Restaurants in walking distance I would highly recommend this hotel
Se hospedó 3 noches en noviembre de 2023
Respuesta de Vanessa Rumsey GSM el 15 nov. 2023
Thank you so much for your kind review! I hope that you choose us again on your next trip to our region!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Nikki Mason; General Manager el 13 nov. 2023
I am glad that you enjoyed your stay with us! Come back to visit in the future!

10/10 Excelente

Heather

Se hospedó 4 noches en noviembre de 2023
Respuesta de Nikki Mason; General Manager el 4 dic. 2023
Thank you for lodging with us! I am glad that the front desk agent had great customer service!Come back to visit!

10/10 Excelente

Charlene

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Had a very nice stay but housekeeping while we were out made 1 bed but not the other took our dirty towels but did not leave us any clean ones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nikki Mason; General Manager el 6 nov. 2023
I am sorry to hear that your room did not get serviced the way that it was supposed to. I ham very glad to hear that you had a nice stay!

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Nikki Mason;General Manager el 31 oct. 2023
Thank you for choosing to lodge with us! We hope that you will visit us again!

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Vanessa Rumsey GSM el 23 oct. 2023
Thank you so much for your excellent review! We hope that you choose us again for your next visit of our region.

2/10 Terrible

Ashley

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
Management is terrible and extremely unprofessional. Rooms were clean and nice. Small but that’s ok it’s just to sleep and shower.
Se hospedó 1 noche en octubre de 2023
Respuesta de Vanessa Rumsey GSM el 23 oct. 2023
I am so sorry that your stay inadequate. I hope that you come back and give us a second try on your next stay.

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ther elevator needs an upgrade ..........it is so slow!
Se hospedó 2 noches en octubre de 2023
Respuesta de Vanessa Rumsey GSM el 23 oct. 2023
Thank you for your review. I am sorry that you found our elevator to be slow. I hope that you try us again for your next stay in our region.

8/10 Bueno

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice quiet room but breakfast needs work
The price/night was very high, but it was comparable to the other Penn Yan hotels, so I paid it. I will shop around more next time though. The main thing I noticed that needs improvement was the breakfast area and the breakfast. The breakfast area is set up in a way that puts everyone in each other's way. The coffee service needs to be off on it's own. People needing hot water for oatmeal or tea should not be blocking the people who want coffee. You can't even get a coffee cup if someone is already getting coffee or hot water. The oatmeal was hidden in a drawer, and once I found the oatmeal, I then needed to hunt around for the bowls. There were no nuts or berries or brown sugar to put in the oatmeal. There were no eggs or potatoes or hashbrowns. The first morning there was no fruit. I skipped the breakfast on the second day because it was too sad. I just had coffee. I should mention that I do not eat gluten. Parking was also a challenge, but not much can be done about that.
Se hospedó 2 noches en octubre de 2023
Respuesta de Vanessa Rumsey GSM el 23 oct. 2023
Thank you so much for your review. I am so sorry that our breakfast did not have many choices. Please be assured that we will be looking into this issue.

6/10 Aceptable

Michele

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
we got in late and went right to sleep. when we woke up there were rose petals that had fallen out of the bed . they were obviously there from the people before us. i went down to the desk in the morning and they said they couldn’t do anything for us because we booked through Expedia. Offered nothing for having a dirty bed. the hotel otherwise was very nice.
Se hospedó 1 noche en octubre de 2023
Respuesta de Vanessa Rumsey: Guest Service Manager el 10 oct. 2023
I am sorry to hear that there was an inconvenience with your stay!

2/10 Terrible

TINA

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Nikki Mason: General Manager el 8 oct. 2023
I am sorry that there was an inconvenience with your stay! I hope you will give us another chance!

6/10 Aceptable

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Poor tv selection. worst breakfast which I have ever encountered. Really chintzy. Room was fine,
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Rumsey el 28 sept. 2023
I apologize for the experience you had during your stay. Thank you for bringing the issues to our attention. I will inform the staff to make sure changes are made to correct the problems. Please accept my sincerest apologies.

10/10 Excelente

David

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet & comfortable rooms. Staff extremely inviting & friendly.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Rumsey el 24 sept. 2023
Thank you so much for your 5/5 review! We appreciate it greatly. We hope that you chose us for your next stay when you are in the area.

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoying Keuka Lake sceneries
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vanessa Rumsey el 24 sept. 2023
Thank you so much for your review. We hope that you chose to stay with us again on your next visit to our region.

4/10 Mediocre

Vance

Le gustó: Limpieza
No le gustó: Personal y atención
Room was ok, but I had to wait at the front desk for 30 min for someone to check me in. Breakfast was not good. Worst we have seen in years. Room had no hand soap and none after asking for some. No glasses in room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Rumsey el 24 sept. 2023
I am so sorry that you experienced a wait time at check in and that the breakfast was disappointing. Please be assured that we are looking into the matters and will resolve them. Thank you for bringing these matters to our attention.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
a good spot to stay in the Finger Lakes
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Rumsey el 24 sept. 2023
Thank you so much for your 10/10 review! We hope that you chose us to lodge with again on your next visit.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staffs are friendly and walking distance to most attractions.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Rumsey GSM el 22 sept. 2023
Thank you so much for your 5/5 review! We hope that you chose us on your next stay!

10/10 Excelente

Victor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Rumsey GSM el 22 sept. 2023
Thank you so much for your 5/5 review on our hotel! We appreciate it greatly and look forward to you visiting us again the the future.

10/10 Excelente

George

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the location of the Hotel. Many Restaurants were within walking distance. The staff were very accommodating and helpful. I would recommend this place to friends and family.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nikki Mason: General Manager el 8 oct. 2023
I am glad that you enjoyed the location. I will share with all the staff how accommodating they were during your stay!Come back to visit!

8/10 Bueno

Maria

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable hotel. The room was very clean and modern. It was small but cozy, it has everything we needed it for our stay! It is centrally located so we had a lot of restaurants and shops to choose from. The staff was very friendly. The only little down side is the breakfast was a little poor, not much variety of things. I’ll recommend to add a little more salty things. Other than that, we had a great stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nikki Mason: General Manager el 8 oct. 2023
We are glad to hear that you had a great stay!Come back to visit!

10/10 Excelente

Zaven

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness, location.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vanessa Rumsey GSM el 22 sept. 2023
Thank you so much for your 5/5 review! We hope that you chose us again on your next stay.

10/10 Excelente

Karen

Se hospedó 2 noches en septiembre de 2023
Respuesta de Nikki Mason: General Manager el 8 oct. 2023
Thank you for the perfect score and for choosing to lodge with us!

8/10 Bueno

MICHAEL

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bed was comfortable. Room was close the elevator as requested. Would definitely stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Rumsey GSM el 8 sept. 2023
Thank you so much for your kind review! I'm so glad you found the bed comfortable and your room where you requested it. We hope that you choose us again for your lodging needs!

6/10 Aceptable

Johannes

Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vanessa Rumsey GSM el 8 sept. 2023
Thank you for your review. We hope that you chose us again for your lodging needs.

10/10 Excelente

Melvin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I do NOT LIKE, is the bill on my credit card is $145.36 and the receipt from The Penn Yan Microtel is $111.96. We stayed Wednesday night in the Microtel in Bath, NY. They would not print a receipt and said Expedia would send me a receipt. I have NOT received it. I am quite sure the amount charged to my credit card and amount from Microtel will not match. I also have a pending charge of $112.48. This should be taken off as we did not make purchases at either motel I am Happy with Microtel but certainly not happy with Expedia
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki Mason; General Manager el 3 sept. 2023
Thank you for choosing to lodge with us! I am glad that you enjoyed your stay while you were here!

10/10 Excelente

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only complaint is that there was no bar soap in the room. Other than that…very nice facility. The breakfast was very good too. Staff was excellent!
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki Mason; General Manager el 2 sept. 2023
Thank you for choosing us with your stay in our area! We are glad that you found our facility to be very nice and our staff to be excellent!Come back to visit!

10/10 Excelente

Debra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly service
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki Mason; General Manager el 2 sept. 2023
Thank you for choosing to lodge with us! My staff appreciate the feedback and want to thank you for your kind words!

10/10 Excelente

Yunbing

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk is always helpful to resolve issues. I had booked a suite, but it is right next to the elevator, and I requested to exchange to a room farther away from the elevator, and my request was granted without any issues. The shower drain was going slowly on the first day, and it’s fixed immediately after I reported the problem the next morning
Se hospedó 2 noches en agosto de 2023
Respuesta de Nikki Mason; General Manager el 31 ago. 2023
I am glad that the front desk staff was very helpful and that any issue you have had was resolved immediately! Thank you for Lodging with us! We hope that we will see you sometime in the future!

10/10 Excelente

jose

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very close to everything
Se hospedó 3 noches en agosto de 2023
Respuesta de Nikki Mason; General Manager el 31 ago. 2023
It looks like you have enjoyed your stay with us!We are close to a lot of food options and the hiking trail.

10/10 Excelente

Patrick

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki Mason; General Manager el 31 ago. 2023
Thank you for choosing to lodge with us! My staff and I hope that you will be back to visit!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cycling the Finger lakes
Room and hotel were very clean. Check in and check out very easy. Great walkable location to restaurants and downtown.
Se hospedó 3 noches en agosto de 2023
Respuesta de Nikki Mason: General Manager el 28 ago. 2023
My staff and I are happy that you have enjoyed your stay! I am glad that you found your room to be clean and that check-in and out was easy. There are plenty of walkable restaurants within walking distance.

8/10 Bueno

Rob

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Staff. Good location to walk to downtown shops and restaurants.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki Mason; General Manager el 20 ago. 2023
I will share with all the staff how great they were. Come back to visit!

6/10 Aceptable

Sarah

Viajó con su familia
Le gustó: Personal y atención
We were in a handicap room that was very dark. We could hear the people next door for several hours. Toilet paper is one ply. Towels were sandpaper. But it was clean and the staff were nice. Just needs a little upgrade.
Se hospedó 3 noches en agosto de 2023
Respuesta de Nikki Mason; General Manager el 20 ago. 2023
I am glad that you your room was clean and the staff was nice.

8/10 Bueno

Cindy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We arrived late in the day, so we didn't really notice much about the surrounding area. The attendant at the front desk was standing outside when we arrived. He came in and helped us when we came in to the building. Thought that was strange. Wondered what would have happened if someone came to the desk when he was standing outside. He wasn't very personable either. But we did get checked in and our room was very nice. Breakfast was very good also, Nice selection.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki Mason; General Manager el 20 ago. 2023
I am glad that you enjoyed breakfast and that you enjoyed your room! I will share your enjoyments with the staff. Come back to visit!

10/10 Excelente

Vernon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only one problem. Asked for fresh towels. They came and took soiled ones, but didn't leave fresh ones
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki Mason; General Manager el 20 ago. 2023
Thank you for lodging with us. Come back to visit if you are in the area!