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Opiniones sobre Holiday Inn Express & Suites Paso Robles, an IHG Hotel

3 out of 5

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 705 de 1006 opiniones" "
Evaluación: 8 - Bueno. 226 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 45 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 18 de 1006 opiniones" "
Evaluación: 2 - Terrible. 12 de 1006 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

araceli

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amabilidad por todos lados!!!!
Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Relations Manager el 9 may. 2023
Muchas gracias! ¡Ven y quédate con nosotros pronto!

10/10 Excelente

Jose Bernardo

Viajó con su familia
Le gustó: Limpieza, personal y atención
El equipo de aire acondicionado está dentro de la habitación, hace mucho ruido no te deja dormir, debieron haber puesto los equipos insertados en la construcción solo con la salida de aire a la habitación para disminuir el ruido.
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Relations Manager el 19 jul. 2022
Gracias por hospedarse con nosotros y realmente apreciamos sus comentarios. Viajes seguros Gestión de invitados

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Guest Relations Manager el 22 dic. 2020
Thank you for choosing to stay with us. We love to see the 5/5 rating and are so happy that you enjoyed your time here with us. We hope to see you again soon Safe Travels Guest Relations Manager

10/10 Excelente

Miguel Angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 24 ene. 2017
Dear Miguel Thanks for choosing to stay with us and for leaving us the five star rating! We would love to see you again in the future. Take care and safe travels Guest relations

10/10 Excelente

Armando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 10 ene. 2017
Dear Armando Thanks for taking the time to leave some feedback. We love to see the five star rating and hope to see you again in the future. Take care and safe travels Guest relations

10/10 Excelente

Josselyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was clean
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Beverly, Granada Hills

Viajó con su pareja, Viajó por negocios, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
on business will stay there again
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Carolina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check-in and check-out. Eveything was nice and and clean.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations Manager el 24 abr. 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

4/10 Mediocre

Michael

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Gerald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Manager el 20 abr. 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to see that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Rajini

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good breakfast
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations Manager el 8 abr. 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Rexyl

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Manager el 8 abr. 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us and your continued loyalty as a valuable IHG member! We are so happy to see that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Kambiz

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations Manager el 8 abr. 2024
Thank you so much for choosing to stay at The Holiday Inn and Suites Paso Robles! We are thrilled to see the wonderful review and would love to host your stay again in the future. Take care and safe travelsGuest Relations Manager

10/10 Excelente

Philip

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Manager el 30 mar. 2024
Dear PhilipThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to highway exit and clean. Morning buffet had a good assortment.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Manager el 27 mar. 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Erika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My favorite in Paso Robles. Clean and friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Manager el 25 mar. 2024
Dear ErikaThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us and your continued loyalty as a valuable IHG member! We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations Manager el 25 mar. 2024
Dear CynthiaThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Gabriel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only stayed for a night. Area was quiet at night but a little loud in the morning. Nothing to bad. Staff was very friendly and was more than happy to assist. Would stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Manager el 25 mar. 2024
Dear GabrielThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We switched from another hotel and really liked the newer styled rooms and hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 17 feb. 2024
Dear KimThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Michele

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Manager el 22 mar. 2024
Dear MicheleThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Mario

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
schöne Zimmer, sauber, ausreichend Parkplätze
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager el 2 feb. 2024
Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir hoffen Sie wieder zu sehen.

10/10 Excelente

Ilene

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location!
This is a great location with an indoor pool. We traveled with two small kids with my husband on business and it was great - there was plenty to do and free breakfast was awesome.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Relations Manager el 11 ene. 2024
Dear IIeneThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My entire stay was a pleasant one. The front desk staff was friendly and knowledgeable, the staff in the staff serving breakfast in the morning was also very friendly. My room was very clean and had a comfortable mattress. Would stay again!
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager el 11 ene. 2024
Dear JenniferThank you for taking the time to tell us about your experience at Holiday Inn Express and Suites.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Safe travels and we hope to see you again in the future.SincerelyGuest Relations Manager

10/10 Excelente

Terry

Great
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager el 11 ene. 2024
Dear TerryThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was amazing. Clean, staff very friendly
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Relations Manager el 11 ene. 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Amandeep

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect Hotel visiting SENSARIO Lights & Wineries
Walkable to 3 gas stations, Taco Bell, bbq , pizza Starbucks drive thru literally 2 min walk . Free pioneer history museum with tons of artifacts of Paso Robles history nearby. First of all it’s not a standard size hotel it’s real tiny but parking is free and breakfast 7 am -10 am with tv screens. Go early because the eggs run out fast. We had to tell the lady to bring more eggs. We had connecting rooms but then desk lady young gal forgot to give us the key to the adjacent room no biggie but annoying had to go back to the main building (there is a separate building with one elevator) we had a pleasant one night stay one New Year’s Eve not noisy at all heard some fireworks not too loud. One negative the tv remote is hard to get used to press it hard and there are no movie channels and not lots of channels. The AC was kinda whack my hard to optimize and the coffee maker didn’t work. The bathroom had a fan at least and shampoo and conditioner is built in. We didn’t order room service we drove to downtown SLO for dinner for more options only 30 minutes away. SENSARIO lights are 7 min drive only. That’s about it, I would stay here again for the location convenience!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 11 ene. 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us and your continued loyalty as a valuable IHG member! We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

8/10 Bueno

sommapun, San Leandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 2 feb. 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Shanshan

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The price is very reasonable.The place is very clean.And free parking and free breakfast.The most recommended place I ever met.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 4 ene. 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

2/10 Terrible

Tom

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios
Room was clean but I had to wait an hour to check in because no staff was around. Couldn't reach anyone at Holiday Inn or Expedia to assist. Left messages, emails, virtual chats etc. There was a couple that got locked out of their room waiting as well. I went to my car and was close to leaving but want to get the couple's contact as corroborating witness as I planned to file a complaint for refund. However, someone finally appeared at the front desk. I didn't have energy to to complain and just want to get my kids into the room to rest. This was worst accomodations experience I've ever had.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 11 ene. 2024
Dear TomI apologize for this incident and our General Manager will be contacting you directly. We hope to make this up to you in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Laura

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 2 feb. 2024
Dear LauraThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Anthony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 29 dic. 2023
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Claudia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 26 dic. 2023
Dear ClaudiaThank you for choosing to stay with us and for taking the time to leave a wonderful rating. We are thrilled to see everything went so well and hope to see you again someday.SincerelyGuest Relations Manager

8/10 Bueno

Vivian

Viajó con mascotas
Le gustó: Limpieza, personal y atención
The only issue; no hot water in the shower, it was warm at best
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 26 dic. 2023
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. I am sorry to hear about the water issue and will have maintenance look into that. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Celia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 11 ene. 2024
Dear CeliaThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

8/10 Bueno

CHRISTINE, MARINA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager el 26 dic. 2023
Dear ChristineThank you for choosing to stay with us and for taking the time to leave a wonderful rating. We are thrilled to see everything went so well and hope to see you again someday.SincerelyGuest Relations Manager

4/10 Mediocre

Derek, Beverly Hills

Viajó con su familia
Overpriced
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 30 nov. 2023
Dear DerekThank you for taking the time to leave some feedback regarding your recent stay with us. We hope to see you again in the future!SincerelyGuest Relations Manager

8/10 Bueno

Aleks

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They need to be more aware with ppl with a disability and offer rooms on the 1st floor.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 30 nov. 2023
Dear AleksThank you so much for choosing to stay with us and taking the time to leave some helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

8/10 Bueno

Greg

Evidently there was a happy hour and wine tasting which I found out about minutes before the end because nobody bothered to mention it at check in
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 25 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express and Suites.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Safe travels and we hope to see you again in the future.SincerelyGuest Relations Manager

10/10 Excelente

Denis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 23 nov. 2023
Dear DenisThank you so much for choosing to stay with us and taking the time to leave some valuable feedback. We are so happy to hear that you enjoyed your time with us and would love to see you again someday.Safe TravelsGuest Relations Manager

10/10 Excelente

elizar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stayed here for a youth baseball tournament. Great location , very clean with excellent service. Would definitely stay here again
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 23 nov. 2023
Dear elizarThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

Robert, FRESNO

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest elations Manager el 26 dic. 2023
Dear RobertThank you for choosing to stay with us and for taking the time to leave a wonderful rating. We are thrilled to see everything went so well and hope to see you again someday.SincerelyGuest Relations Manager

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 23 nov. 2023
Dear MelissaThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight stay in Paso Robles.
We stayed at this hotel as part of a larger trip. We visited the nearby night light show, which was breath taking, and exciting. Afterwards we visited the zoo in Atascadero. The breakfast at the hotel was very good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 20 nov. 2023
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Hector

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 8 dic. 2023
Dear HectorThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Laura

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great experience would stay again
We loved the egg white options and turkey sausage. The hospitality was warm the ladies were all friendly and sweet.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 11 nov. 2023
Dear LauraThank you so much for choosing to stay with us and taking the time to leave some valuable feedback. We are so happy to hear that you enjoyed your time with us and would love to see you again someday.Safe TravelsGuest Relations Manager

10/10 Excelente

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Relations Manager el 11 nov. 2023
Thank you so much for choosing to stay with us and taking the time to leave some valuable feedback. I will be sure to pass your comments along to our team for review and we would love to see you again someday.Safe TravelsGuest Relations Manager

10/10 Excelente

Carmela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We have 2 small dogs who love this hotel! Woof, woof! We live in SoCal, and have family and friends north of us. Great beds, largish rooms, excellent breakfast. Super location, excellent hotel staff. Bravo!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 10 nov. 2023
Dear CarmelaThank you so much for choosing to stay with us and taking the time to leave some valuable feedback. We are so happy to hear that you enjoyed your time with us and would love to see you again someday.Safe TravelsGuest Relations Manager

10/10 Excelente

Christopher

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Manager el 25 nov. 2023
Dear ChristopherThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager

10/10 Excelente

Naydee

Le gustó: Limpieza
A great hotel! Second time staying here! Staff is very friendly! Love Paso Robles!
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Manager el 10 nov. 2023
Dear NaydeeThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager

10/10 Excelente

James

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A bit overpriced but all great otherwise.
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Relations Manager el 24 oct. 2023
Dear JamesThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager