Fairmont en Paseo de la Cañada del Policía

"This is honestly the first time I’ve ever written a negative review. The hotel itself is beautiful and iconic, and the rooms are very nice. However, the Gatehouse building is far from what I would consider a 5-star experience — the common areas and even the hallways clearly need renovation. Nothing that ruins your stay, but it definitely doesn’t match the Fairmont luxury standard. What truly disappointed me is the lack of security: any tourist can freely access the Living Room and common areas,...

"Fairmont Gold is on another level, excellent service, amenities and the food was amazing. I am spoiled now and will have a hard time going anywhere else now"