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Opiniones sobre Sunrise Ridge Waterfront Resort

3 out of 5
Sunrise Ridge Waterfront Resort
1175 Resort Drive, Parksville, BC

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 184 de 450 opiniones" "
Evaluación: 8 - Bueno. 154 de 450 opiniones" "
Evaluación: 6 - Aceptable. 71 de 450 opiniones" "
Evaluación: 4 - Mediocre. 30 de 450 opiniones" "
Evaluación: 2 - Terrible. 11 de 450 opiniones" "

8,8/10

Limpieza

8,2/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Me parecio muy decepcionante que no tuviera aire acondicionado, la habitación era un horno y solo habia un ventilador de broma. Por otro lado en el anuncio del apartamento pone que tien cocina y lo que tiene es un microondas multiusos que como quieras aprender como funciona pierdes tus vacaciones leyendo el librito de instrucciones. Se escucha mucho a las habitaciones de los lados. En definitiva no volvere nunca ni se lo recomiendo a nadie ya que encima el precio es alto.
Se hospedó 2 noches en agosto de 2021
Respuesta de Carmen el 26 ago. 2021
Thank you for your feedback. We are sorry your stay was not up to your expectations. We would recommend a One Bedroom Suite with full kitchen if you are wanting to cook in the room, and units with A/C are available upon request.

10/10 Excelente

shunhang

Se hospedó 1 noche en mayo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 29 may. 2024
Thank you for the 5-star rating, Shunhang.

8/10 Bueno

Nigel

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Very spacious rooms near to the beach
Se hospedó 3 noches en mayo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 21 may. 2024
Thank you for your kind review! We're delighted to hear that you enjoyed your spacious suite and the resorts proximity to the beach. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!

8/10 Bueno

Adam

Se hospedó 2 noches en abril de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 15 may. 2024
Hi Adam,Thank you for taking the time to rate our resort :)

10/10 Excelente

Kyle

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
The 2 bedroom studio suite is beautiful. Amazing stay. With stunning views. Mark at the front desk is super friendly and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 13 may. 2024
Hi Kyle,We sincerely appreciate you sharing your experience with us. It's wonderful to hear that you had an enjoyable stay in one of our 2-bedroom suites. I'll be sure to pass along your kind words to Mark, acknowledging his outstanding service.

10/10 Excelente

Bryan

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great value and amenities. Your rural oasis with all your urban needs only a few minutes drive away.
Se hospedó 1 noche en mayo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 10 may. 2024
Wow! Thank you for sharing your experience with us, Bryan. We appreciate your kind words and hope to see you again soon.Warm regards,

8/10 Bueno

Sterling

Se hospedó 1 noche en mayo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 27 may. 2024
Thank you for choosing to stay with us, Sterling. We hope you had a memorable stay and look forward to our next opportunity to welcome you back to Sunrise Ridge Waterfront Resort.Best regards,

10/10 Excelente

Ganga

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great service
Se hospedó 1 noche en abril de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 1 may. 2024
Thank you for the 5-star rating, Ganga!

6/10 Aceptable

Benjamin, Edmonton

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 4 noches en abril de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 26 abr. 2024
Hi Benjamin,Thank you for taking the time to rate our resort. If there's anything specific you would like to discuss further or if you have any suggestions on how we can improve, please don't hesitate to reach out to us directly.

10/10 Excelente

marion j

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great Experience
Se hospedó 1 noche en abril de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 22 abr. 2024
Thank you for sharing your positive experience, and we hope to welcome you back again soon!Best regards,

4/10 Mediocre

Christine

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
There are many option for lodging in this area. This resort is unfortunately understaffed. I called and asked for fresh towels - nobody showed up. I called again in the morning and the poor girl at the front desk told me I would have to wait until 8:30. I told her I needed to get to the ferry - she said she would have to lock up to bring me towels. I needed access to laundry for my trip… and the place came with a one load laundry soap package. On the second night I asked for more and I was told they were out. Was it completely awful? No it wasn’t - but there are enough other places in the area that I won’t stay there again. I think they just need to dial it up a bit.
Se hospedó 2 noches en marzo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 5 abr. 2024
Hi Christine,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced regarding the towels during your stay. Our team strives to provide prompt and efficient service to all our guests, and it's disheartening to hear that we fell short of meeting your expectations on this occasion.Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.

8/10 Bueno

Mary joy

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice staff .very welcoming.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 1 abr. 2024
Thank you for your kind words! We appreciate you taking the time to share your feedback, and we hope to have the pleasure of welcoming you back again soon for another enjoyable experience.Best regards,

10/10 Excelente

Stephanie, Vernon

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful resort with exceptional amenities, pool, hot tub, kitchenette with but comphy beds! I might add very friendly staff with a smooth and simple check in and check out.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 1 abr. 2024
Hi Stephanie,Thank you for sharing such a glowing review of our resort! We're thrilled to hear that you enjoyed our beautiful surroundings, amenities and comfy beds.It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay in the future.Best regards,

8/10 Bueno

Kingsley

Service good.
Se hospedó 2 noches en marzo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 1 abr. 2024
Hi Kingsley,Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience in the future.Best Regards,

10/10 Excelente

Carolyn

Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 22 abr. 2024
Thank you for taking the time to rate our Resort, Carolyn.We hope you had a memorable stay and we hope to see you again soon.

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful new townhouses with very comfortable beds. Staff is very friendly and helpful. Had an amazing stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 18 mar. 2024
Hi Scott,Thank you for sharing your recent experience with us. Our team works hard to ensure that every guest feels valued and well taken care of, so it's wonderful to hear that you found our staff to be friendly and helpful. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to reach out. Safe travels!

10/10 Excelente

Melody

Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 27 mar. 2024
Hi Melody,Thank you for taking the time to share your experience with us. We appreciate the 5-star rating and look forward to our next opportunity to welcome you back to Sunrise Ridge Waterfront Resort.Best regards,

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It’s very peaceful.
Se hospedó 2 noches en febrero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 4 mar. 2024
Hi Jennifer,Thank you for taking the time to share your kind words with us. We are pleased to hear you had a peaceful stay and we hope to see you again, soon.Best regards,

8/10 Bueno

William

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 27 feb. 2024
Thank you for taking the time to rate our Resort, William. We hope you had a memorable stay. We hope to see you again soon. Cheers,

10/10 Excelente

Ashley

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 12 feb. 2024
Thank you for the 5-star rating, Ashley! We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.

10/10 Excelente

Heather

Se hospedó 1 noche en febrero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 22 mar. 2024
Thank you for the 5-star rating, Heather :)

8/10 Bueno

Randall

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 5 feb. 2024
Thank you for taking the time to rate our resort, Randall. We hope you had a memorable stay and we hope to see you again soon.

10/10 Excelente

Sean, Pitt Meadows

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 31 ene. 2024
Hi Sean, thank you for the 5-star rating. We hope you had a memorable stay and look forward to our next opportunity to welcome you back to Sunrise Ridge Waterfront Resort.

6/10 Aceptable

Sasha

Se hospedó 1 noche en enero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 20 mar. 2024
Hi Sasha,Thank you again for choosing to stay with us! If there's anything specific you'd like us to note for your next visit, please feel free to reach out. Best regards,

4/10 Mediocre

Deb

Viajó con mascotas
No le gustó: Servicios, estado de la propiedad e instalaciones
It was WAY TOO hot and no window, no view, could not sleep in that heat, no vent , no control , shower was broken ,noisy, not good at all....only hot tub was good and front desk person....
Se hospedó 1 noche en enero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 31 ene. 2024
Hi Deb,Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations. Your concerns will be addressed with our maintenance team to ensure improvements are made.Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,

10/10 Excelente

Melody

Se hospedó 1 noche en enero de 2024
Respuesta de Rachel Aylesworth, Marketing Coordinator el 7 feb. 2024
Hi Melody, Thank you for the 5-star rating. We hope you had a memorable stay and we look forward to our next opportunity to welcome you back to Sunrise Ridge Waterfront Resort.

10/10 Excelente

Clayton

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Modern design with all the comforts of home. Clean, spacious, accessible & peaceful.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Rachel Aylesworth, Marketing Coordinator el 27 dic. 2023
Thank you, Clayton, for sharing your wonderful experience with us. We're delighted to hear that you enjoyed your stay, the modern design, and the in-suite amenity offerings. Your feedback is appreciated, and we hope to welcome you back to Sunrise Ridge Waterfront Resort in the future.

8/10 Bueno

Roger

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services el 9 nov. 2023
Thank you for your feedback!

10/10 Excelente

Lindsey

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services el 9 nov. 2023
Thank you! We hope to welcome you back.

10/10 Excelente

Trevor

Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Services Agent el 28 sept. 2023
Thank you for your feedback!

10/10 Excelente

Dianne

Le gustó: Limpieza, estado de la propiedad e instalaciones
I just wanted a quiet, peaceful place for a couple of days rest. It was perfect.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Services Agent el 28 sept. 2023
We are so thrilled you were able to find what you were looking for with us, we hope to see you again!

10/10 Excelente

Lacey

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very clean and spacious
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Services Agent el 28 sept. 2023
Thank you for leaving your feedback! We are glad you enjoyed your stay with us.

8/10 Bueno

Trish

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Services Agent el 28 sept. 2023
Thank you very much for your feedback! We hope to welcome you again.

10/10 Excelente

Ken

Se hospedó 3 noches en septiembre de 2023
Respuesta de Guest Services Agent el 18 sept. 2023
Thank you so much for your feedback! We hope to welcome you again.

10/10 Excelente

Michael

Se hospedó 3 noches en septiembre de 2023
Respuesta de Guest Services el 11 oct. 2023
Thank you for sharing your feedback, we hope to see you again!

10/10 Excelente

Gene

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Services el 11 sept. 2023
Thank you for your review.

10/10 Excelente

Amanda, Edmonton

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rooms were comfortable and clean. Beach access was a short walk to anothet resort.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Services el 11 sept. 2023
Thank you, we hope to see you again soon.

8/10 Bueno

Rhonda

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Stayed 2 nights. Nice family resort.access to the Beach a bit dicey.Pool and hot tub were great.helpful staff.construction didn’t affect our stay
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Services el 25 ago. 2023
We will improve our Beach access in the future and we are glad you enjoyed your stay. See you again soon.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza
Not great.
The check in person needs to learn customer service skills. The room was filthy-I am still waiting for an email from the woman that checked us out for conformation of our discount.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Services el 25 ago. 2023
We hope to make it up to you on another stay. We are proud of our staff and the work they do, I am sorry it was lacking for you on this occasion.

10/10 Excelente

ashley

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very clean fun family friendly place.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Services el 25 ago. 2023
Thank you so much! Hope to see you soon.

6/10 Aceptable

Susan

Le gustó: Limpieza, estado de la propiedad e instalaciones
I enjoyed here but as I was only staying one night a 4pm check in to me is extremely late, with pool facilities and an early start the next day 4pm doesn't allow any time to enjoy being there.
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Services el 6 jul. 2023
We hope to have you stay again, you are welcome to show up early to enjoy our pool facilities.

10/10 Excelente

KEN CHIH

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Perfect!!!
The townhome was so new that we had a wonderful night. Loved everything about this property.
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Services el 1 jul. 2023
Thank you, see you again soon.

10/10 Excelente

Carol

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was perfect for what we needed.
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Services el 22 jun. 2023
We hope you stay with us again soon.

8/10 Bueno

Justine

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, servicios
BBQ’s, quality of bedding, kitchen, cleanliness, cool beach…
Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Services el 4 jun. 2023
We hope to have you back here again soon.

8/10 Bueno

darlene

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was nice and clean
Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Services el 2 jun. 2023
Thank you for staying with us.

10/10 Excelente

julia-anne

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amenities great and room was excellent. Close to beach.
Se hospedó 5 noches en mayo de 2023
Respuesta de Guest Services el 27 may. 2023
Thank you for your Great review.

6/10 Aceptable

Liz

No le gustó: Limpieza
VERY DISAPPOINTING
Check in was fine. Went to our room to find it was a tiny dark little room with no windows other than a little sliver of one that looked out to the parking lot. Tried to phone the front desk but the phone didn't work. When looking to see if it was plugged in, found an empty chip bag beside the bed. The air conditioner unit was a portable one right beside the head of the bed. Went back to reception and Mark helped us get a new room which was upgraded to a junior suite which was much better other than the fact it didn't have a/c which made it extremely hot. Mark came to our rescue again and brought a fan which helped a little. We were under the impression that it was beachfront where we could sit and relax. That wasn't the case. It was nice to sit by the pool after a couple of days of travelling. Unfortunately, the bed was extremely hard which made it impossible to get a good sleep. So glad we only were booked in for one night. Certainly wasn't what we were expecting.
Se hospedó 1 noche en mayo de 2023
Respuesta de Guest Services Agent Mark el 2 jun. 2023
I hope to make up for your stay in the future.

2/10 Terrible

Chris

Le gustó: Limpieza
No le gustó: Servicios
Se hospedó 1 noche en mayo de 2023
Respuesta de Guest Services el 5 jun. 2023
I am unsure of why you would give us this rating. We would love to here from you.

6/10 Aceptable

Akbar

Le gustó: Limpieza
Ground floor. Did not like stale air.
Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Services el 27 may. 2023
We would have been happy to move you to a different room if you were not happy with it, you just need to let us know. We hope to make it up to you on a future visit.

8/10 Bueno

E Tara

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Services el 27 may. 2023
Thank you for your review.