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Opiniones sobre Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
97 Emerson Commons Blvd, (Near 42 Emerson Commons Blvd.), Parkersburg, WV

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 211 de 339 opiniones" "
Evaluación: 8 - Bueno. 71 de 339 opiniones" "
Evaluación: 6 - Aceptable. 19 de 339 opiniones" "
Evaluación: 4 - Mediocre. 18 de 339 opiniones" "
Evaluación: 2 - Terrible. 20 de 339 opiniones" "

9,2/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Carmella

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The two attendants that were on duty were vey rude.The lady told me 4 times no smoking in the room as if I didn’t hear her the first 3 times. Oh and regardless I don’t smoke. The day of checkout my boyfriend went to the lobby around 10:35 she told him rudely do you know checkout is at 11:00 ok we had still 25 minutes left and he definitely knew. The walls in the room were dirty like spats of blood was smeared on the walls. The pillow cases and towels in the bathroom were stained. The tub was dirty I literally had to clean it before I got in it.We were very dissatisfied.
Se hospedó 1 noche en marzo de 2024
Respuesta de mike patel el 19 abr. 2024
customer need room clean and smoke fee room so but sorry for it , I work for your health and happy life thanks

6/10 Aceptable

Brian

Viajó por negocios
50/50
Not a terrible stay, not a great stay. The small things, bad caulk job in the shower collecting mold and mildew. No battery cover on remote and a few lights in the room didn't work. Beds were not the worst I had ever slept on.
Se hospedó 1 noche en enero de 2024
Respuesta de MIKE el 25 feb. 2024
THANKS

6/10 Aceptable

Rick

Viajó por negocios
.
Se hospedó 1 noche en enero de 2024
Respuesta de MIKE el 25 feb. 2024
THANK FOR REVIEW AND ENJOY STAY

8/10 Bueno

Ralph

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Bobby

Se hospedó 12 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great room
The room was great! Very spacious and new. The checkin process was a bit laborious but that might be because I was a little early. The lobby smells of curry, so it might be overwhelming if you don’t like curry. Breakfast was ok. Overall a very good deal.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room. Friendly staff. Just down the road from destination.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Kellie

Viajó con su pareja
It's a good place to stay for holidays.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

SHANE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
it was a clean facility
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Justin

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de MIKE el 20 nov. 2023
THANKS

8/10 Bueno

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ROOM WAS VERY CLEAN. NICE QUIET ROOM
Se hospedó 2 noches en noviembre de 2023
Respuesta de MIKE el 20 nov. 2023
THANKS

10/10 Excelente

Kareshea

Se hospedó 1 noche en noviembre de 2023
Respuesta de MIKE el 20 nov. 2023
THANKS

10/10 Excelente

Linda

Le gustó: Limpieza
Friendly staff
Se hospedó 1 noche en octubre de 2023
Respuesta de MIKE el 9 nov. 2023
THANKS

8/10 Bueno

Ken

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
not a bad 1 night pass through stop. hotel backs up to the interstate so some road noise, not much for bfast. bathroom set up awkward (need better placement of hooks and bars)
Se hospedó 1 noche en octubre de 2023
Respuesta de MIKE el 9 nov. 2023
THANKS

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
BEWARE
I’m only giving this hotel a 2 Star rating because the beds were so comfortable. Upon arrival, we had to switch rooms twice due to how dirty they were. The second one had a spider infestation. The lady on duty said “if you don’t like this room, you can go to another hotel”. It’s clear they don’t care about their guests. We stayed 6 nights and only had our room serviced once. That’s ONE roll of toilet paper for an entire week. We had to go out and buy some. I don’t mind reusing towels but I had to use the same wash cloth for days. They claim that if you need anything you can just ask the front desk but there’s NEVER anyone around. We saw someone behind the counter once during our entire stay. I wish I would’ve read the reviews before booking. They are all so true. Pay the extra money and stay somewhere else. We won’t be back!
Se hospedó 6 noches en septiembre de 2023
Respuesta de MIKE el 9 nov. 2023
THANKS

4/10 Mediocre

Stephen

Viajó en grupo
No le gustó: Comodidad de la habitación
Beds are worn out. Ice machine only works on one floor. Checkout is at 11, but the breakfast was shut down and equipment cold by 10:30.
Se hospedó 1 noche en octubre de 2023
Respuesta de MIKE el 9 nov. 2023
THANK YOU FOR STAY AND REVIEW

8/10 Bueno

Samuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de MIKE el 9 nov. 2023
THANK YOU FOR REVIEW AND STAY

8/10 Bueno

Emma

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and quiet hotel!
Se hospedó 1 noche en septiembre de 2023
Respuesta de MIKE el 9 nov. 2023
THANK YOU FOR REVIEW AND STAY

8/10 Bueno

Raymond

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Jessica

Se hospedó 1 noche en agosto de 2023
Respuesta de MIKE el 9 nov. 2023
THANK YOU FOR REVIEW

10/10 Excelente

TERRY

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good clean quite room
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Dawn

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Elizabeth

Se hospedó 1 noche en agosto de 2023
Respuesta de mike el 29 ago. 2023
THANK YOU FOR happy stay and review

10/10 Excelente

Jill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de mike el 29 ago. 2023
thank you for review and happy stay

8/10 Bueno

charles

Se hospedó 3 noches en agosto de 2023
Respuesta de mike el 29 ago. 2023
thank you for happy stay and review

4/10 Mediocre

Ashley

Viajó con su pareja
No le gustó: Limpieza
The tub was dirty as well as the tha bathroom walls.
Se hospedó 1 noche en julio de 2023
Respuesta de mike el 2 ago. 2023
thank you and some time miss the extra clean sorry for

2/10 Terrible

Jackelyn

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de mike el 2 ago. 2023
thank you and sorry for any trouble

2/10 Terrible

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Rude staff
The man who checked me in was rude and condescending. I have never in my beeing treated that way and will not recommend or revisit.
Se hospedó 1 noche en julio de 2023
Respuesta de mike el 2 ago. 2023
sorry for the but not rude like credit card is required for security purpose in this if customer have credit card have not money how can the staff rude this is not wright because credit card need this is when you make reservation have all information now no body rude because i like money you like money sorry

2/10 Terrible

Richard

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Could not understand front desk personnel, room cleanliness was terrible, bed sheets were stained, pillow cases were stained, bathtub drain was plugged, two light bulbs were out in bathroom, terrible wifi connection, had to call technical services to connect, overall stay was terrible !
Se hospedó 2 noches en julio de 2023
Respuesta de MIKE el 21 jul. 2023
THANKS

4/10 Mediocre

Erica

Viajó con su pareja, Viajó por negocios, Viajó con mascotas
No le gustó: Limpieza, estado de la propiedad e instalaciones
I will preface this review by saying, photos are very deceiving. Short story… staff is unfriendly, rooms are dirty, but the bed is comfortable. So if you don't speak to anyone, keep your wyes closed, sleep and leave, this is the place for you! Long story, property looks fairly new but is definitely in need of maintenance inside and out. The lobby looks ok until you look closely or try to use the ice maker. Breakfast was terrible. It consisted of cereal, cold powered eggs, stale bagels and greasy sausages. We reserved a room with a king bed. Once arrived, we were told since we had our pup with, we had to be on the 1st floor bc those were the “pet rooms” and those rooms only had double beds. What!? The bathroom… dirty. Pretty sure all they did was put new towels in there. There is a reason the lighting is so bad in the rooms. In the beautiful sunlight of the morning after what I thought was a decent nights sleep…despite the sound that came out of the air conditioning unit that reminded me of a UFO landing and taking off… I saw a huge pee spot and blood on the comforter that I HAD SLEPT ON! Which was NOT from us or my pup. On our way out to our event in town I requested housekeeping and a bedding change. Upon our return… 12 hours later… this was not done. When I went out to the front desk to ask why, they simply had no idea why and I was just given a new comforter and bedding wadded up from what I guess was the laundry. Needless to say… we will not be back.
Respuesta de MIKE el 21 jul. 2023
THANKS

10/10 Excelente

Olie

Viajó con su familia
Le gustó: Limpieza, personal y atención
Better than the last place we stayed, overall very good, we'll see how the Breakfast is in the morning.
Se hospedó 1 noche en junio de 2023
Respuesta de MIKE el 21 jul. 2023
THANKS

8/10 Bueno

Thomas J.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de MIKE el 21 jul. 2023
THANKS

2/10 Terrible

Cliente verificado

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The insides was clean, however, the outside made it almost look vacated. High weeds on hill where it was located and high weeds in landscaping areas, too. The front doors were locked at check-in time with messages to call the motel to have them come to open the doors. There was only one side light in the bathroom and the other two were not working. Also at check in, we were made to sign and give credit card for the entire two night charges for the room even though we had paid in advance the entire amount when booking through Hotels.com. We have never had to do that and we have been on many trips, over twelve every year.
Se hospedó 2 noches en mayo de 2023
Respuesta de MIKE el 30 may. 2023
THANK YOU

8/10 Bueno

Kathleen

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de MIKE el 30 may. 2023
THANK YOU

8/10 Bueno

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
it was a nice hotel. perfect for what i needed.
Se hospedó 1 noche en mayo de 2023
Respuesta de MIKE el 30 may. 2023
THANK YOU

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wouldn’t recommend
This hotel was disgusting in terms of cleanliness. We arrived late in the evening traveling as a family including an infant and 2 year old. The first room we were given had full trash cans, used personal hygiene bottles in the shower and used dirty towels in the bathroom. My husband had to ask for a different room and we had to move sleepy/fussy babies over. The front desk was minimally helpful in the room change & this second room wasn’t very obviously used but still not clean by any means. There were cobwebs along the corners and dead bugs laying on the windowsill. Someone had written with their finger print in dirt/dust on the window “clean this room” from who knows how long before since it was very obviously still there. Ice machine was broken. Front desk was rarely present or helpful. We had to call to get someone present to assist with the room change and they were not there again at checkout. We didn’t go into any common areas or even attempt the breakfast (I didn’t trust it after the state of the rooms).
Se hospedó 1 noche en mayo de 2023
Respuesta de MIKE el 24 may. 2023
THANKS

8/10 Bueno

Raymond

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and quiet, 10 minutes from center of Parkersburg, 1 minute to highway. Fast food in the parking lot, JP Henry less than five minutes up the road. Rooms clean, simple and efficient.
Se hospedó 2 noches en mayo de 2023
Respuesta de mike el 20 may. 2023
thank you

10/10 Excelente

Paul, Summerfield

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was fine except the breakfast. It was mediocre.
Se hospedó 2 noches en mayo de 2023
Respuesta de mike el 20 may. 2023
thank you

8/10 Bueno

Pamela R.

Viajó con su familia
I did not get a receipt and I couldn't find any staff when I left. One of the lights in the bathroom did not work. The room was clean and I had a good night's sleep
Se hospedó 1 noche en mayo de 2023
Respuesta de MIKE el 7 may. 2023
THANKS YOU

8/10 Bueno

Barbara

Se hospedó 1 noche en mayo de 2023
Respuesta de MIKE el 7 may. 2023
THANK YOU

8/10 Bueno

Cliente verificado

Viajó en grupo
Se hospedó 1 noche en abril de 2023
Respuesta de MIKE el 7 may. 2023
THANK YOU

10/10 Excelente

Donald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet Sleep !
Se hospedó 1 noche en abril de 2023
Respuesta de MIKE el 7 may. 2023
THANKS YOU

4/10 Mediocre

Meredith

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Common area was clean, room was ok but no toilet paper. Breakfast was disappointing. Eggs like sawdust. No OJ.
Se hospedó 1 noche en abril de 2023
Respuesta de MIKE el 7 may. 2023
THANKS YOU

6/10 Aceptable

Jenniffer

Se hospedó 3 noches en abril de 2023
Respuesta de mike el 15 abr. 2023
thank you

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean updated rooms. Will stay again for sure.
Se hospedó 1 noche en marzo de 2023
Respuesta de mike el 15 abr. 2023
thank you

8/10 Bueno

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good service, clean, and comfortable for the might. Lacks close by food options!
Se hospedó 1 noche en marzo de 2023
Respuesta de mike el 15 abr. 2023
thank you

10/10 Excelente

Eric

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en marzo de 2023
Respuesta de mike el 15 abr. 2023
thanks

4/10 Mediocre

Rebecca

Viajó con mascotas
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
I’ve been to this hotel many times in the past. It has gone downhill. I won’t be back. Lights in the bathroom did not work/burnt out. The carpet must’ve been dirty as when I looked at my socks, after wearing them in the room, They were pretty dirty. The outside is disgusting. $25 extra for my dog yet taking him outside was worse than any mess he would’ve made. Trash was everywhere, drainspouts on building had fallen off & were lying against building. I realize it is still winter but it is obvious there has been extreme neglect. There is also a sign on the outside doors requiring masks before entering. I’m assuming this is an old sign that just hasn’t been taken down. No one at the desk had masks on. Breakfast the next day was fine, although the condiment container was very dusty.
Se hospedó 1 noche en marzo de 2023
Respuesta de mike el 15 abr. 2023
thanks

4/10 Mediocre

Ashley

Se hospedó 1 noche en marzo de 2023
Respuesta de mike el 15 abr. 2023
thanks mike

10/10 Excelente

Karen

Se hospedó 1 noche en marzo de 2023
Respuesta de mike el 15 abr. 2023
thanks