On checkin, the temp was 86 degrees. The next day the tech came and said the manager knew the AC was not working and they were waiting for parts. The condo was not vacuumed very well, there was food in the fridge and the shelves were dirty, the toilet had a terrible black ring, there was food in the silverware drawer, many of the dishes in the cupboard were dirty, one of the bath towels was dirty in the cupboard, no dish rags or towels, microwave was dirty inside and out, stove had food on the burners, ice maker was turned off. Communicated on the first day and the second day as to the AC. The HVAC tech was surprized that noone had brought us fans. The first night we had to go out and purchase fans and move mattresses into the living room from the bed room as it was too hot to sleep. I sent pictures and communicated a total of 6 different times with requests for compensation for our inconviences and received a reply that the local team was informed but have never been contacted as to any compensation. It could have been a great stay, but it was very disappointing and I would not reccommend it to anyone! We had friends stay at the same complex with a different property manager and they had absolutely no problems. i would never work with TurnKey again! You have lost a customer.