The place was just as described- great location, clean, near everything we needed. The house had all the amenities listed, and the kitchen had a lot of fun extras- baking pans, waffle maker, rice cooker. The pool and the hot tub were just right. The house wasn't perfect but it would have earned a 5 stars if the management company would have fixed the check in. Our code did not work when we arrived. I contacted the number- and they did respond immediately, which was great as it is terrifying to travel and show up and not get in. The code didn't work, they remote unlocked it to let us in. Told us to just stay in for the night...(we arrived at 5) and they would send someone to fix first thing in the morning. The did not offer any compensation for this...or even to send us dinner. Next morning I ask for the ETA of maintenance. They reply that maintenance is very busy (it's a holiday week, but not the holiday itself), and will not be there until the afternoon. What? Is anyone okay with this? After some back and forth they say, just leave the door unlocked- it's a very safe area. Holy man hole, no. By that afternoon they re-coded the door and it was fine. It does not seem like these are the kind of answers responsible management companies give- was this someone's kid answering their phone when they were busy? There's no chain or other inside lock so now you know they can remote unlock- not my favorite. the place and location, nice, management maybe not.