Fuente
Ver disponibilidad

Opiniones sobre Canyons Village Condos by All Seasons Resort Lodging

3.5 out of 5
Canyons Village Condos by All Seasons Resort Lodging
3000 Canyons Resort Dr, Park City, UT

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 38 de 103 opiniones" "
Evaluación: 8 - Bueno. 33 de 103 opiniones" "
Evaluación: 6 - Aceptable. 15 de 103 opiniones" "
Evaluación: 4 - Mediocre. 9 de 103 opiniones" "
Evaluación: 2 - Terrible. 8 de 103 opiniones" "

7,6/10

Limpieza

7,6/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Cliente verificado

Se hospedó 6 noches en diciembre de 2019
Respuesta de Nathalie B. el 6 ene. 2020
Dear Valued Guest, Thank you for taking the time in leaving us your rating on your recent stay with us.This feedback will allow us to grow and improve our service to all of our guests. Sincerely, Nathalie D. Belzunce / Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

8/10 Bueno

Viviane

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Not many options for breakfast . Good property overall. If you have young family I would recommend the base of park city more .
Se hospedó 4 noches en marzo de 2024
Respuesta de Management el 25 mar. 2024
Thank you for the review Viviane. We appreciate it!

2/10 Terrible

Audrey

Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Craig

Viajó con su familia
Le gustó: Limpieza
Tiny
room was extremely small. never seen a room this small before. kitchen table folded out from wall. Could only sit 2 since it was so close to cabinets. No chairs for table. No sofa table, room to small to accommodate. No place to put equipement or hang jackets. should have a couple of hooks by door. Beware room may accommodate a couple. better like close quarter living
Se hospedó 5 noches en diciembre de 2023
Respuesta de Management el 22 ene. 2024
Thank you for the review and comments Craig. We will definitely take them into account moving forward.

4/10 Mediocre

Mike

Le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 7 dic. 2023
Thank you for the review Mike. We apologize for any issues you may have had during your stay and would like the opportunity to make it up to you. Please consider us again in the future.

10/10 Excelente

Jaime

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Management el 11 jul. 2023
Thank you for the great review Jaime! We hope to see you back again soon.

8/10 Bueno

Tyler

Viajó con su familia
No le gustó: Comodidad de la habitación
Everything was great, except for the king bed. It might have been softer to sleep on the floor.
Se hospedó 3 noches en junio de 2023
Respuesta de Management el 18 jun. 2023
Thank you for the review Tyler. And thank you for letting us know about the bed. We welcome constructive feedback.

6/10 Aceptable

Kent Arthur

Respuesta de Management el 11 jun. 2023
Thank you for the review. We are always looking to improve, so any details regarding your stay would be appreciated.

2/10 Terrible

Jacki Lynn

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Frank, West Valley City

Se hospedó 2 noches en julio de 2022

8/10 Bueno

MARINA

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very convenient, everything you need located within the hotel , even ski rentals and storage , restaurants , free shuttle to Park City , loved it
Se hospedó 6 noches en diciembre de 2021

10/10 Excelente

Melodie

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Beautiful resort and plenty to do on site. It is a huge resort so you do need to remember how to get around. It wasn't crowded and the staff is so helpful and pleasant. We stayed at one of the condos which had a kichenette and had utensils etc that we needed for making simple breakfast and food. The comfort of the bed and pillows was jus average nothing luxurious.
Se hospedó 4 noches en agosto de 2021

6/10 Aceptable

Jeff

Viajó con su familia
No le gustó: Comodidad de la habitación
Not great!!
Bed was hard and awful. We were in the lickout studio, way too small! Said up to 4 adults, not even close. Barely room to walk around bed, pullout went all the way to the small table. No where to walk when pulled out. Was told our Thule box would fit in pkg ramp-No! Had to park in dirt lot across street so inconvenient and messy in the rain. Guest wasn’t allowed pkg pass. Forced to tip getting bags to/from room, they wouldn’t allow u to use luggage carts. Loud! U can hear everything next door and the dog barking early morning down the hall unacceptable! I wouldn’t stay here again, our 3rd time and last.
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en mayo de 2021

2/10 Terrible

quan

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jerk staff at Westgate. Don’t stay here
Do not use ski services or use this hotel. Called 3 times to get snowboard back from ski services, specifically told them we had a flight to catch. Zach told me on the 3rd call he would personally bring up snowboard. 1 hour later, still nothing. I personally had to go down to ski services and Zach was just standing there, and his only response, “I couldn’t find it”, literally as his co-worker handed me the board. “Oh, nevermind, there it is”, was his response. Complete jerk and lack of empathy for others who have flights to catch . Will never come back to this hotel. Staff are arrogant and disrespectful.
Se hospedó 4 noches en marzo de 2021
Respuesta de Julia C. el 22 mar. 2021
Thank you, Quan, for your feedback. I was disappointed to read that you had a challenging experience with the Westgate ski service. Ski vale it is not part of all seasons resorts lodging, it is a 3rd party service and I sincerely apologize that the service was less than stellar. I can assure you that I will be passing along your comments to the Westgate Management for further review. Thank you for choosing us and we hope you give us another chance.

10/10 Excelente

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a great ski vacation. The location of the hotel could not be better for skiing. They have in house ski rental and gondola was in a short walking distance. All the amenities were open, we used the fitness center and the pool and out door hot tub. Everything looked clean and the staff wore masks all the time. I will definitely come again next year.
Se hospedó 3 noches en febrero de 2021
Respuesta de Julia C. el 22 mar. 2021
Our team is thrilled to hear that you had a great ski vacation. We are glad you had the opportunity to enjoy our facilities as well as our centralized location. Thank you for the kind review. We can't wait to welcome you back next year.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en febrero de 2021
Respuesta de Julia C. el 22 mar. 2021
Thank you for sharing an outstanding review score with us on your most recent stay at the Canyons Village in Park City. We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2021
Respuesta de Julia B. el 23 feb. 2021
Thank you for a perfect 10 rating and thank you for choosing Canyons Village Condos as a home away from home. Should you revisit Park City, you can count on us for another great getaway.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The resort needs to do a better job of cleaning, especially in the middle of a pandemic. The room was not cleaned properly. Belongings from the previous guests remained in the room, which tells me the room was not cleaned properly. The kitchens coffee maker had old coffee grounds from days before turned into mold. Stove was incredibly dirty from underneath creases. The furniture was full of dust, not being disinfected as we were told.
Se hospedó 3 noches en enero de 2021
Respuesta de Julia C. el 22 mar. 2021
We are deeply sorry to hear that you were disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion – this is very unlike us. We appreciate you staying with us on this visit, and we sincerely hope you will give us another chance to make it up to you.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Close to lifts. Our room had a broken dishwasher and a toilet that didn’t flush well. Room was poorly designed.
Se hospedó 4 noches en diciembre de 2020

4/10 Mediocre

Jeffrey, St Pete Fl

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location to slope was excellent, property was run down noisy
Se hospedó 4 noches en diciembre de 2020

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2020
Respuesta de Julia B. el 28 ene. 2021
Thank you for your review and we appreciate you staying with us. We hope to have the pleasure of welcoming you back on another occasion

8/10 Bueno

Diane, El Dorado Hills, CA

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Property as a whole is beautiful. The unit worked great for our family. Front desk was not very helpful as they do not manage this unit.
Se hospedó 3 noches en noviembre de 2020

2/10 Terrible

Todd

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dirty, dark and loud with a crap view. ENJOY!
The unit should be taken off the market, it was embarrassing to show up their with my wife for a nice weekend, we left 8 hours after we checked in and went to another Hotel down the road. A major waste of time and money, shop around and you will find something worth your money that will make you happy. Although if you like construction and no view this is the room for you.
Se hospedó 3 noches en noviembre de 2020

2/10 Terrible

Charles

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s a very nice hotel but the service was not good they didn’t give a good sense of direction the house was not cleaned up that I also had my credit card copied somehow and made fraudulent charges on it and the only place I used my card was the hotel lobby and restaurant
Se hospedó 2 noches en octubre de 2020

4/10 Mediocre

Gary, Utah

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The condo is owned by a second party. The toilet valve was broken, when I called the front desk to have it fixed was told to get ahold of the owner, they would fix it or authorize the maintenance to fix. Was also told that they don’t do any of the house cleaning, owner also will do this. Towels, coffee, tea, sugar, etc was only enough for one day. Booking through Expedia we had no idea of whom the owners are. Will not stay at this resort again if they cannot even call the owners about problems.
Se hospedó 2 noches en septiembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en septiembre de 2020
Respuesta de Julia B. el 26 oct. 2020
Thank you for sharing your experience with us! We look forward to welcoming you back the next time you are in town.

8/10 Bueno

Andrew

Viajó con su familia
Se hospedó 2 noches en septiembre de 2020
Respuesta de Julia B. el 26 oct. 2020
Thank you for sharing your experience with us! We look forward to welcoming you back the next time you are in town.

8/10 Bueno

Francis

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2020
Respuesta de Julia B. el 26 oct. 2020
Thank you for sharing your experience with us! We look forward to welcoming you back the next time you are in town.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2020
Respuesta de Nathalie B. el 25 ago. 2020
Dear Valued Guest, Thank you for leaving us your perfect rating of your current stay at Canyons Village Condos. It is because of feedback like yours that we are able to consistently provide a superior lodging experience. We hope that it won't be long before we see you again. Until next time, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

4/10 Mediocre

Shilo

Viajó con su familia
No le gustó: Personal y atención, comodidad de la habitación
Horrible service!
Upon checking into the hotel, the representative in the drive-thru check-in sent us up to the Sundial Lodge and told us that our reservation was not for the Westgate. We drove all the way around to the Sundial Lodge, and the representative to at the Sundial Lodge told us that we were at the wrong location...This entire back and forth experience took almost an hour.... and she instructed us to drive back to the Westgate. It was incredibly inconvenient and super annoying since my 9-year-old had to use the bathroom and the representative at Westgate had no clue what she was doing. The direction that the representative told us to go to find our room was incorrect... We got lost and had to find someone to help us find our room. Super annoying. As we were checking out, we just wasted the last 48 minutes getting help from three different staff members as they were trying to direct us to the correct elevator and find our car. It was an absolute joke! We got three different answers from three different staff members on where to go to get to our car. We will never stay here again. It was an absolutely horrible experience, not because the location... or the amenities, the staff made the experience pretty much miserable. No one knew what they were doing...and we consistently got wrong information from staff members making our experience horrible. As we were leaving my kids asked if we could never stay here again.
Se hospedó 2 noches en agosto de 2020
Respuesta de Nathalie B. el 19 ago. 2020
Dear Shilo, Thank you for taking the time to point out personnel issues affecting our business. We can only address problems if we are aware of how our interactions are affecting our guests. What you experienced is not acceptable and we are working to correct it ASAP. We apologize for the way your experience impacted your trip, and hope to do right by you. We apologize deeply for your experience. Committed to excellence is service, Nathalie D. Belzunce, Hotel Manage Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

6/10 Aceptable

Jose

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en julio de 2020
Respuesta de Nathalie B. el 3 ago. 2020
Dear Jose, Thank you for leaving us your high rating on your recent stay at Canyons Village Condos by All Seasons Resort Lodging. We are looking forward for your next visit! Best Regards, Nathalie D. Belzunce, Hotel Manager All Seasons Resort Lodging

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nicely decorated unit in nice building. The cabinet with the plates, cups etc is 6 feet off the ground, and the shelf with the coffee cups is the upper shelf; neither I nor my friend could reach them. There are no chairs or stepstools in the unit, we had to stand on an unstable round "puff" which tipped, to reach them. Strongly recommend a small step-up stool. otherwise very nice unit. re amenities, there was one pack of coffee (= 1 day, for a 4 day rental) and 1 full roll of TP (2 half used rolls were included). Front desk said this was a n owner's unit so they weren't responsible for coffee or TP.
Se hospedó 4 noches en marzo de 2020

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location of your lodging during a quick ski trip is paramount and this resort is perfect! Minute walk to Gondola, couple good restaurants/Bars on the premises. Shuttle service into Park City is very convenient. We would come back!
Se hospedó 4 noches en marzo de 2020
Respuesta de Nathalie B. el 12 mar. 2020
Dear Valued Guest, Thank you for taking the time in leaving us your positive review of your recent stay at Sundial Lodge. We know that you have options when selecting your lodging, and we are so happy that you chose to stay with us. It is good to hear that we were all you expected and more. Please join us again, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en febrero de 2020
Respuesta de Nathalie B. el 4 mar. 2020
Dear Valued Guest, Thank you for taking the time in leaving us your perfect rating of your recent stay with us! We are looking forward to your next return. Best Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

6/10 Aceptable

Jessica, Seattle, WA

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
The staff were nice enough and ski in/out is great. A few things worth noting: the numerical system for the rooms is confusing.. a constant topic between guests in the elevators. The room did not come with robes which makes to/from pools and the spa an awkward walk with a towel: bring a cover up. On Valentine’s weekend, a special welcome would have been appreciated. :(
Se hospedó 3 noches en febrero de 2020
Respuesta de Nathalie B. el 23 feb. 2020
Dear Jessica, Thank you for providing honest feedback. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to better serve each guest. We can only address problems if we are aware of how our interactions are affecting our guests. We guarantee that your future stays with us will be much better. Kind Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

10/10 Excelente

Scott G.

Le gustó: Limpieza
Efficient, but small
The property and the people are fantastic - complimentary valet parking, great staff in the lobby, complimentary ski check and meet at the lift (you never have to carry your skis anywhere), great amenities throughout the buildings-pools, hot tubs, yoga, ski locker room, restaurants, bar. My unit was small, it was the size of a regular hotel room, but divided up to give you a private alcove for the bed. The full kitchen seems out of place and un-necessary and then you're sitting on the couch to watch TV and you're looking at the kitchen. A little odd, BUT very comfy couch and stools. Also, bathroom is small and shower stall is small, BUT steam in the shower, little bench to sit on and waterfall and regular shower heads, so you can take a regular shower, then do a steam bath and finish off with a cold waterfall (after a full day skiing, this will refresh and knock you out!). Not negative, but a few things you might like to know - 2 people not sharing a single bed (a couple or parent/child combo) would be really cramped in this unit, it would not be pleasant for more than 2 people. The complex is large and a little bit of a maze, be ready to walk (inside or outside, up to you) to get to where you want to go. The directions are tricky at first, but everything is well marked and the staff is incredibly friendly and helpful, even when you are renting VRBO. Overall, my son and I will definitely stay here again. It is steps to the gondola or Orange Bubble, but more like ski in/out because they take your skis at the lift and bring them out when you're ready to go. Drafts is great for drinks and burgers, Edge is phenomenal for steaks and upscale bar, plus lots of other options in spitting distance. The free shuttle to PC is also awesome. Service in the lobby starbucks is very friendly, but slow, please be patient. Plenty of places to sit and relax by a big fire, comfy couches and beautiful views outside of your room. So you CAN just use your room for sleeping and spend your off-slopes time outside of the room.
Se hospedó 2 noches en enero de 2020

2/10 Terrible

Gorman, Orange County

Viajó con su familia y niños pequeños
Le gustó: Servicios
No le gustó: Limpieza, personal y atención
Restaurants located there, but had terrible staff at the drafts restaurant. Huge language barrier which made it difficult.
Se hospedó 3 noches en enero de 2020
Respuesta de Nathalie B. el 6 ene. 2020
Dear Gorman, Thank you for taking your precious time to write a review after your stay. I am sorry to hear about your experience at the restaurant and we all staffs hope that the accommodation and service were to your liking, as we always consider your satisfaction as our top priority. Your honest feedback in all is very much appreciated and will surely be shared with the entire team. Hopefully we will welcome you back in the very near future. We are looking forward to providing you a better service on your next visit. Yours sincerely, Nathalie D. Belzunce / Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

8/10 Bueno

Allison

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely place!
We were really pleased with canyons village. The room was lovely! It was a little dirty, like maybe it hadn’t been completely cleaned after the last guests. But overall it was definitely good and I would go again!
Se hospedó 3 noches en diciembre de 2019
Respuesta de Nathalie B. el 30 dic. 2019
Dear Allison, Thank you for taking the time to leave us your feedback on your recent stay at Sundial Lodge. It is nice to hear that you had such an enjoyable experience with us. Thank you for providing honest feedback. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to better serve each guest. Looking forward to your next visit with us. Best Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

6/10 Aceptable

Patrick

Se hospedó 3 noches en diciembre de 2019

8/10 Bueno

Bobbie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2019
Respuesta de Nathalie B. el 26 nov. 2019
Dear Bobbie, Thank you for taking the time in ranking us so highly on your recent stay. We are happy to hear that we hit the mark and delivered on your expectations. Let us know if there is any other way that we can improve your experience for your next visit. Best Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

10/10 Excelente

Brock

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend getaway
high class, nice little family room. Perfect getaway in a good location in park city.
Se hospedó 2 noches en octubre de 2019
Respuesta de Nathalie B. el 22 oct. 2019
Dear Brock, Thank you so much for taking a few moments to let us know how we are doing. We will pass your review on, and let our team know what a great time you had with us. We hope that it won't be long before we see you again. Best Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mountain Magic
The room was beautiful and very convenient to the Edge Steakhouse. The decor was nice and the bed was very comfortable. We liked having a couch to relax and visit while watching the sun go down. The staff was extremely friendly. A construction project is underway and kind of obstructs the mountain view for now.
Se hospedó 3 noches en octubre de 2019
Respuesta de Nathalie B. el 22 oct. 2019
Dear Valued Guest, Thanks! It is nice to hear that you had such an enjoyable experience with us. Your thoughtful and descriptive review reaffirms that we are heading in the right direction, and helps other guests know what to expect when they stay with us. Please visit us again. Best Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

10/10 Excelente

Jad, Lehi, UT

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really spacious 2 bedroom Villa with a nice view of the mountains. Kitchen has nice modern appliances and cupboards are stocked with everything you need to cook. Adult indoor relaxation pool is wonderful with both a steam room and a sauna.
Se hospedó 2 noches en octubre de 2019
Respuesta de Nathalie B. el 9 oct. 2019
Dear Jad, It was a pleasure welcoming you and your friends to our Canyons Village Condos. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, exceptional service, and elegant accommodations. We are grateful for your valuable feedback and the perfect rating; we hope to see you again soon. Best Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

10/10 Excelente

Gary

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
We were pleasantly surprised with how nice the lodging was. Even better than the lodging was the service.... great staff. We will stay here again. Our kids loved it as much as we did.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Nathalie B. el 10 sept. 2019
Dear Gary, Thanks! It is nice to hear that you had such an enjoyable experience with us. Reading your review was a great encouragement to me; personally reminding me why we do what we do. We look forward to your next visit, and will once again work hard to earn your endorsement. Best Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

4/10 Mediocre

B.P., Salt Lake City, UT

Viajó con su familia, Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The property is beautiful, but they do not manage the rooms, since they are owned by individuals. All Seasons Resort Lodging was very difficult to work with and they are separate from the actual workers on site (who were great). One of the pull out beds had very dirty/stained linens that had never been changed. We did not discover this until 10:30 at night and it took them nearly 2 hours to come to the room. All they did was drop off new linens. They didn't even change them, we had to. All Seasons was very difficult on the phone and were not even wanting to come to the room to check it out for themselves. I was very disappointed in their quality of service. We loved the property and amenities, but the giong through All Seasons instead of the Resort themselves was very frustrating.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Nathalie B. el 5 sept. 2019
B.P., thank you for letting us know about this. Your honest feedback helps us improve. Our leadership is trying to identify why this happened and resolve it in a way that ensures immediate improvement. We apologize deeply for your experience. Cordial Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

6/10 Aceptable

Keelee

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Really inconvenient with kids. Hard to find anything. Rrallllly squishy room. But the bed was very comfortable. For the same price I’d go somewhere else.
Se hospedó 1 noche en agosto de 2019
Respuesta de Nathalie B. el 5 sept. 2019
Dear Keelee, We are sad to hear the property was inadequate for you. Thank you for taking the time to bring up these issues in your review. We will take your feedback into account as we work toward improving. We apologize deeply for your experience. Kind Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 2 noches en agosto de 2019
Respuesta de Nathalie B. el 27 ago. 2019
Dear Valued Guest, Thank you for taking the time in leaving us your rating on your recent stay. We regret that your stay did not go as expected. We want you to be satisfied with your stay. Contact us directly, and we can discuss your experience further. Kind Regards, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2019
Respuesta de Nathalie B. el 13 ago. 2019
Dear Valued Guest, Thank you for ranking us so highly! We can't wait to serve you on your next visit! Sincerely, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff. Clean building. Awesome gym, tennis court, pools. Everything you could ask of a resort. Will definitely be back.
Se hospedó 1 noche en agosto de 2019
Respuesta de Nathalie B. el 13 ago. 2019
Dear Valued Guest, We are so grateful for your feedback! Surpassing your expectations makes us feel like we have achieved something great for our guests. We were honored to have you as our guest, and hope to see you again soon. Sincerely, Nathalie D. Belzunce, Hotel Manager Sundial Lodge and Canyons Resort Properties All Seasons Resort Lodging