4/10 Mediocre
Megan P.
28 ene. 2026
Le gustó: Limpieza
Check-in communication was incredibly poor. Although the property manager sent several solicitation communications to me pre-checkin via both the VRBO app and text, they only sent the pertinent communication to me via email and I never received the emails. They required a 12 page rental agreement to be signed and initialed in multiple places (note: they only sent the agreement after they had already received payment in full from me with no ability for me to request a refund and never followed up via text or VEBO notification when they did not receive a response from me). After arriving late at night and explaining that I not only hadn’t received their emails but that I also wasn’t receiving the real time communications they were sending, I requested they resend them via text or VRBO notification but they refused. They were also unwilling to provide the full access info to allow us into the unit until I signed the document that I could not receive. Their staff was completely unhelpful and check-in was unnecessarily turned into a major ordeal by the horrible property manager.
Megan P.
Se hospedó 4 noches en enero de 2026