Hoteles con spa en Paralia Kourna

"Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...

"The property is very good, it is a good resort, I liked very much the treatment of the staff, with the client, the property is very good, close to the beach, opportunity to eat and diner at the hotel. I liked it very much, I recommend it, and I will definitely come back. "

"This is an extremely well-run hotel with excellent service from all staff. Relaxing atmosphere and excellent beach location. Consistent and high quality. Easily accessible from Chania (about 1 hour)."

"Personal atento y amable, comida excelente en variedad y calidad, la habitación era increíble"

"Wie waren jetzt das 6. mal da. Preis-/Leistungssieger bei 5* auf Kreta meiner Meinung nach. Wir kommen wieder."

"Para vacaciones es perfecto, con playa, con una piscina y hamacas estupendas. La verdad q todo muy bien. El acceso a la playa, le falta que coloquen una pasarela o algo porque a veces es un poco complicado con las piedras que hay, pero aún así fantástico."

"Lo más reseñable desde el punto de vista positivo es la limpieza de las instalaciones, y la amabilidad del personal de Por otra parte, el personal de recepción, y en concreto María, siempre están dispuestos a solucionar cualquier problema o necesidad del cliente. Mención aparte es la eficiencia y discrección de Joseph (todo un caballero), y de Lina (tan cariñosa y cercana). Ella fue, de largo, la empleada del hotel que nos alegraba el día. Un tesoro del Hydramis Palace, que nunca debe ir a un...

"The property itself is beautiful, but management and operations need significant improvement. Aside from the maintenance crew, most staff appeared inadequately trained in both hospitality and operational procedures."