Una piscina al aire libre

Opiniones sobre Atoq Paracas Reserva

3 out of 5
Atoq Paracas Reserva
AV. Independencia S/N Lt P-3 Urb, El Golf de Paracas, Paracas, Ica

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 14 de 21 opiniones" "
Evaluación: 8 - Bueno. 4 de 21 opiniones" "
Evaluación: 6 - Aceptable. 1 de 21 opiniones" "
Evaluación: 4 - Mediocre. 1 de 21 opiniones" "
Evaluación: 2 - Terrible. 1 de 21 opiniones" "

8,8/10

Limpieza

8,4/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

CARLA

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La vista es maravillosa, está literalmente frente al mar. El lugar es limpio y ordenado. La cama es cómoda. El servicio es bueno.
Se hospedó 2 noches en mayo de 2024
Respuesta de Carlos C el 15 may. 2024
Estimada Carla, valoramos mucho que haya disfrutado de nuestro hotel y de nuestro entorno, esto nos ayuda a continuar mejorando para brindarles una gran experiencia. Disfrute su semana!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Maira el 29 ago. 2023
Gracias por dejarnos este comentario y elegirnos para su visita a Paracas.Saludos cordiales,Maira LGerencia

10/10 Excelente

Lipaz

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful location, comfortable rooms with refrigerator, coffee maker, and hot water kettle. The property is near by to local restaurants and the view from the room is spectacular. The staff is very friendly and attentive especially Jose.
Se hospedó 1 noche en mayo de 2024
Respuesta de Carlos C el 15 may. 2024
Dear Baum, Thank you very much for your feedback, we really appreciate that you enjoyed your experience. We are sharing your comments with our staff, enjoy the rest of your week.

10/10 Excelente

Ani

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value. The place per se (Paracas) is not great. Absolute NO BEACH, not even for other hotels or private homes. Staff and quality of the boutique hotel is just perfect. Try the “flambé conchitas a la Parmesan”.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maira el 13 mar. 2024
Dear Ani, thank you for staying with us while visiting Paracas and for leaving us this review.We love knowing that you enjoyed our hotel, the friendliness of our team and our Conchitas a la Parmesana. Best regards,Maira

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
That it had a beautiful water view
Se hospedó 2 noches en enero de 2024
Respuesta de Maira L el 24 ene. 2024
Thank you Carlos for choosing our hotel and leaving us this great review. We are really happy that you enjoyed our seafront view.Best regards,Maira L

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Cockroaches
Incredible location, great views, nice layout, quiet. But in two of our three nights, we found giant cockroaches in the room. The staff responded quickly and politely, but essentially with a shrug when we mentioned the problem.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Maira el 18 feb. 2024
Dear guest, We are glad that you enjoyed our location and views. However, we apologize deeply for the inconvenience that you experienced during your stay, and we appreciate you telling us about it as it helps us improve in this aspect. As a property, we have an entire network to prevent situations such as this, being too open to nature and close to a natural reserve we are sometimes very exposed. Taking note of your comment we have taken further steps to prevent further situations like this from taking place.Best regards,Maira L

10/10 Excelente

Cora

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome views!! Great staff! Beautiful rooms.
Respuesta de Maira el 18 feb. 2024
Dear Cora, thank you for staying with us and leaving us this review.We are happy that you had a lovely stay in our hotel. Best regards,Maira L

2/10 Terrible

Oscar

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We did not have water to shower in our room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Maira el 24 nov. 2023
Dear Oscar, thank you for choosing us for your stay. We are deeply saddened that your stay at our hotel was not up to your expectations. We would have liked for you to share these issues with us during your stay to be able to correct any issues, as we look to provide guests with the best experience possible. Nonetheless, we thank you for your feedback, and we will look into ways to improve for future guests.Best regards,Maira LManagement

10/10 Excelente

luis c, San Jose

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a cozy boutique hotel with quite pleasant staff and owners. There is nothing I did not like.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Maira el 24 nov. 2023
Thank you Luis for staying with us and for leaving us this review. We love knowing that you had a lovely stay and that you got to enjoy the coziness and the service of our hotel.It was a pleasure for us to host youBest regards,Maira LManagement

4/10 Mediocre

Tiago

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Estava com minha familia e me senti humilhado.
Foi horrível, ao chegar disseram que nao poderiamos ficar pois o hotel nao aceita criancas menores de 15 anos, porem no ato da reserva coloquei a idade da minha filha que tem 12, no fim nos aceitaram mas minha filha toda constrangida e com medo de ser expulsa nao conseguia ficar a vontade no hotel, foi uma verdadeira humilhação, o atendimento da primeira moça da recepcao muito mal feito eu senti a impressao que nos trataram assim por sermos brasileiros, ja a segunda atendente que entrou apos as 15:00 nos atendeu com respeito e dignidade. O local tem uma boa estrutura e nao quero usar esse espaco para mentir, a cama e maravilhosa, chuveiro maravilhoso e a vista magnifica, só falta um bom atendimento.
Se hospedó 1 noche en octubre de 2023
Respuesta de Maira el 23 oct. 2023
Estimado Tiago, lamentamos mucho que no haya tenido una estadía grata con nosotros y que se haya sentido como describe en su comentario. Veremos de conversar con nuestro equipo para ver maneras de mejorar en nuestra comunicación, jamas es nuestra intención que las personas que nos visitan se sientan como usted describe. Saludos cordiales,Maira LGerenciaAtoq Paracas Reserva

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location!
We loved Paracas and especially the location of this very new hotel. Our room faced the ocean and had a beautiful view of the sunset. The bed was very comfortable and the breakfast was delicious. We did have some issues with our dinner (very slow service, waiting for sparkling wine until our meals were served (and my dinner arriving almost 10 minutes before my husbands). Seems they haven't figured out how to time things properly. Having said this, I highly recommend this hotel for an overnight stay and for the included breakfast but would dine elsewhere as we did the second night.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Maira el 9 oct. 2023
Thank you Brian for staying with us and for taking the time to leave this review.We love knowing that you enjoyed your stay, our sea view rooms, and the comfort our rooms offer our guests. We are very happy that you enjoyed our breakfast service and appreciate the feedback you give us with regards to our service times in the restaurant. We are always looking for ways to improve and we are sure that we can do better on this aspect. Thank you for letting us know, best regards.Maira LManagement

10/10 Excelente

Gabriele H

Se hospedó 2 noches en septiembre de 2023
Respuesta de Maira el 19 oct. 2023
Thank you Gabriele for choosing our stay for your visit.Best regards,Maira LManagementAtoq Paracas Reserva

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, quiet and clean hotel . Staff is very nice and helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Maira el 5 oct. 2023
Hello Jennifer,Thank you for staying with us and leaving us this comment.We are happy that you had a great stay with us and enjoyed the quietness of our property as well as the attention of our team.Best regards,Maira LManagementAtoq Paracas Reserva

8/10 Bueno

Wynne, Aurora

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was able to get early check-in. However, no hot water in the showers.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Maira el 4 sept. 2023
Dear Wynne thank you for leaving us this review, we are glad that you had a good stay with us. However, we apologize for the inconvenience you experienced with regards to the hot water, this is very unusual I will see into it to try to understand the problem to avoid it repeating itself again.Thank you for your commentMaira LManagementAtoq Paracas Reserva

10/10 Excelente

Edward

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel!
Great property and enjoyed our stay ! Staff are wonderful and very attentive.
Se hospedó 2 noches en agosto de 2023
Respuesta de Maira el 29 ago. 2023
Thank you Edward for staying with us and for leaving us this review.We appreciate you leaving us this review and that you enjoyed your stay and the service of our staff.We hope yo welcome you again in the future.Best regards,Maira LManagementAtoq Paracas Reserva

8/10 Bueno

NANDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bel emplacement mais pas plus
Dans l’ensemble correct dommage pour le petit déjeuner minimaliste
Se hospedó 2 noches en agosto de 2023
Respuesta de Maira el 15 ago. 2023
Thank you, Nando for staying with us and leaving us this review. We are sad that the breakfast was not to the standards that you expected, we are implementing improvements to give guests a better experience. We take guests' feedback into consideration and are always looking for ways to improve.Thank you for your feedback.Best regards,Maira LManagementAtoq Paracas Reserva

10/10 Excelente

Lorne

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great relaxing place , nice facilities , great room , great bed, had I known they also had a place in Cuzco I would have stayed there , best hotel of the trip
Se hospedó 2 noches en mayo de 2023
Respuesta de Maira el 11 may. 2023
Dear Lorne thank you for choosing us for your stay in Paracas and for taking the time to leave us this comment. We love reading that you had a great stay with us and enjoyed our facilities and rooms.We hope to welcome you again in the future.Best regards,Maira LManagementAtoq Paracas Reserva

10/10 Excelente

Ernesto

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall, I enjoyed the whole package. Vert Friendly the manager, the waitresses. Hope I can come back in the future.
Se hospedó 2 noches en abril de 2023
Respuesta de Maira el 8 abr. 2023
Thank you Ernesto for staying with us and leaving us our first review! We are thrilled to have filled your expectations and we hope you do come back in the near future.Best regards,Maira LManagement