I was very pleased with our accommodation. It was exactly as advertised. It was clean, comfortable, and had a beautiful balcony. I would have rated it 5 stars if it had not been for the management company. I booked through VRBO and it advertised free cancellations. Upon reading the fine print, that was not the case. I booked in April for June and within 2 or 3 days of my initial reservation, I wanted to shift my stay by one day and add an additional day. I left multiple messages and received no return call. I finally had VRBO call for me while I was on hold. The VRBO agent was told there they would add the extra day but would not shift it. Since I knew there was availability, it was very disappointing. Since it was not free cancellation, I could not just cancel and rebook. It was not until the day before check-in that I dealt with a responsive representative. From that point on, things went smoothly but Beach Getaways really needs to hire more staff to return phone calls.