The only stars goes to the condo itself. It was clean and there were plenty of items (coolers, chairs, a cart, dishes, etc). My problems begin with late (if any) responses to my many questions in the six months prior to the stay. If someone is going to take $1800 of my money and use it tax-free for most of the year, I am at least entitled to answers to my questions. Upon arrival, I had to empty the dishwasher. The dishes had to be rewashed (soap and dirty water in them) and we had to buy soap. We also were left with only one trash bag and two rolls of bath tissue for the week. Perhaps I am used to staying at higher-end places, but the front desk simply ignored our request for more bags. Having only two elevators (on one end with our condo on the other) was not as bad a problem as the behavior of the beach personnel. They were rude, terse, and would not even give us time to collect our things 10 minutes prior to giving up the expensive umbrella (which was broken) and cushions. In addition, in a "purely random" fashion, we received the same broken umbrella three days in a row. A comment was made about "tips" and how they make their money. That is not our problem, and I resent being treated as a commodity. It was a low-class statement. We paid for a condo. We received a condo. I have no issue with the owner, but I would find a better management company and a better service.