2/10 Terrible
Shannon L.
22 ago. 2025
No le gustó: Limpieza
Will never stay w/ Coastal Dreamin again. This place was filthy. My only compliments are - low price and the lady we reported the cleanliness issues to was very nice. The cleaners brought a new set of sheets the first night and left them outside at the door. When we got back, the garage and side door deadbolts were locked and our code was not working. Guests do not get a key. Since there are no windows on the bottom floor we would’ve had to lock both of the deadbolts from inside and jumped off the 2nd story balcony. We called the after hours lockout line and they could not fix the code. We were then transferred to a guy and I told him how disappointing this stay has been from checking in to a dirty place and then being locked out. He told me he doesn’t handle the cleaning and only handles lockout issues. We later learned he is actually the owner of coastal dreamin. He was quizzing me on how both deadbolts got locked (why would we lock ourselves our?) since that can only happen if I had a key. He said we had to wait 45 minutes for someone to come. He ended up being the one who came 45 minutes later and had the worst attitude. He kept acting like we were lying and purposely locked ourselves out. All he had to do was let us in and leave, we didn’t need his poor attitude. The whole situation was poorly handled and we still don’t know how we really got locked out.
Shannon L.
Se hospedó 4 noches en julio de 2025