The unit itself was satisfactory, but everything else fell quickly apart.
Here is a quick list for potential renters:
1) GOT A BOOT ON THE CAR. - It cost us $50 to remove this boot. Hearing it was the first of this incident, I was repulsed by the HOA manager that refused to remove this without paying the fine. I was told she has heard every "excuse" in the book and her job was to enforce all HOA rules. Upon reserving the unit, I was told I would be emailed the registration for the car. I received the email to enter in keypad in order to check in, however NEVER received a link to register the car. The registration is $20...if I got a registration link, I would have registered the car. Upon this complaint, the helpful woman behind the counter in the front desk notified me their communication methods are often in non working order...The manager of Vacasa refunded my funds, but the HOA manager made it clear she was not there to support guest experiences. Beware, I went on vacation to talk to HOA and accused for making "excuses"... she also does not take card and needed cash for boot removal..?
2) Check in....like this phantom registration link for the car, I was supposedly received a phone call that informed me to check in with a Front Desk. Of course I never received this phone call...we went to our room and wondered how we get the beach service, fitness gym code, and wristbands for the pool.
3) Beach service sadness. We traveled with 3 kids, 1, 3, & 5. We get up early. We got ready and beachside early around 8. Apparently, this is too early for beach service. We tried to reserve the chairs that were included in our stay but the man working the booth named Caleb, informed us most of the chairs were reserved and to come back when he was done setting all the chairs up. that's fine, but...How many rows would he set up? When would I know when to come back? The issue was not of how to reserve the chairs but him telling me I had a bad morning because he was unhelpful.. This was my first trip to this location and he did not answer any of my questions. Upon viewing, his office hours begin when he is hanging in his hammock, otherwise, do not talk to him. While in the front desk for other issues, there were other people confused on how to rent these chairs included in the stay.
The management need to clarify their procedures for communication. This was not done and it made issues not worth the price of vacation.