The room was nice. However the elevators were terrible. We were on elevator #5 one evening and the elevator slipped/dropped while we were riding three times then all of the lights went out on the elevator's panel. The first time it happened was scary enough, but it was over and we continued our ascent. Then it happened again and we were ready to get out. After it happened the third time the elevator stopped moving and that's when the lights on the panel went out. At this point, we were terrified and began pushing the open door and the help buttons. Once the door opened we got off the elevator on the 10th floor to continue on a different one. The inspection sticker says it's good until 8/1/25. However, this elevator is constantly loaded with people with long our max wait time up to 30 mins. So I feel it needts to be inspected more often.This incident happened after hours, so the only staff we could find to report the issues was a security guard who decided the best solution was for him to ride said elevator. We check to see if they had shut the elevator down 30-40 minutes after reporting the incident. But it was still open for others to ride. We reported the incident the following morning and were told, "Yes, we heard about that. We were having problems yesterday with the elevators". I told her that our issue happened last night not yesterday. But yet throughout our trip, they chose to keep #5 running and not shut it down.