We spend a week each year in a condo on the gulf coast and this was the only disappointing unit we've ever rented. There are endless options available for rent, I recommended passing on this one.
We stayed in July 2020. We had to wait to get into the room because cleaning didn't finish until 5pm. We arrived a few minutes before 4pm, housekeeping came out and told us they would be done at 4pm. So instead of going to find a way to pass the time we waited outside the room for what turned out to be an hour.
The layout of the condo disappointed us. Both bedrooms are on the street side of the property and very small. The bedroom carpets are frayed and pulling up at the doorways. At first, we were concerned about stepping on tack strips, but we found that someone tool the time to remove the tack strips to eliminate that hazard. Cleanliness was so so, we found a half-eaten piece of pizza under the bunk beds, moldy shower curtains, pile of sand on the balcony that followed us back into the room all week long.
The freezer shelves are broken and were laying in the freezer on an angle, not even an attempt to fix by the cleaning staff. The ice maker is broken and drips water continuously. You can have a giant ball of ice, but cubes require ice picking with one of the very dull knives provided. Oh, and the refrigerator also has a serious wobble to it. Basically it's the type of thing you move to the garage at home.
Not critical, but as an example of lack of care the owner of property manager has for the unit, the tv doesn't fit in the cabinet with doors open. You have turn it sideways a little to watch it.
We see others complain about security, we appreciate the security. We have stayed at properties where the pool, hot tub, parking, and other amenities are full of vacationers that rented a cheap place across the street and then fill up the amenities that we're paying for. We appreciate security keeping them out and checking wrist bands.
Negative reviews about the chair and umbrella rental company are spot on. They suck. If there is any wind, they put down all umbrellas and don't allow them to go back up for the remainder of the day. They start collecting chair pads around 2pm even though rentals go until 5pm. We rent chaira for conveniences that this company works really hard to take away. If you don't rent from them they make it difficult to use the beach.