The room was very nice & beautiful but wasnt cleaned. Had crumbs on the furniture,carpet,stove was dirty on the knobs. The worst thing of all was the master shower, it looked like it had been cleaned until you got in there & there was hair everywhere I was so grossed out I had to get out.The bed sheets were sideways on the bed & after everything else I had no faith if they had even been changed at that point. Also was never given any code to get in the garage or condo, pools,etc. We were lucky to see a maintenance man who helped us in the garage & told us that it happens all the time with VRBO. We texted Warren to tell them of all our problems & how we couldnt sit on the furniture cause it had food on it. All I was ever told is I will tell my team about this & Im sorry. Never got back with us till the next day after I told them I found a sweeper & swept the furniture & floor. Also had to clean the toilets more also wasnt cleaned undernealth the seat!! They then said my team can come back & clean WHY? then? I had already cleaned.They should have sent someone that night. Also I found the shower the next day I ask for some kind of comp & never got any kind of answer except Im sorry. This was our Anniversary,& we lost our 35 yr old son in March so we are grieving our only son & needed our time away & this was not the way I was expecting it to turn out to be!