Thank you, Margaret, for your valuable feedback.We are grateful for you choosing Hotel Keen for your stay..

Dear Julie,Thank you for your kind words. We're thrilled to hear that our team's professionalism and the quality of our accommodations and location met your expectations. We look forward to welcoming you back to Hotel Keen for another great stay.All the best

Thank you, Fabiola for your valuable feedback.We are grateful for you choosing Hotel Keen for your stay.

Dear Emily,Thank you so much for choosing to stay with us at Hotel Keen. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read you enjoyed our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.All the best

Dear Yohei,We are delighted our friendly staff, spotless accommodations, and hearty breakfast hit the mark with you! However, we apologize that not all aspects of your stay left you with a positive impression. Your constructive comments mean the world to us and will help us make improvements that matter most to our valued guests. It would be our pleasure to host you again the next time you're in Palo Alto, so please revisit us soon!All the best

Dear Denise,Thank you for staying with us. We're always here to help and would be happy to get you anything you need if you let us know. Unfortunately, due to the bad storms here there was a period of time our systems were down. Happy to hear our team took great care of you in that regard until all services were restored.

Dear John,Thank you for staying with us while you were in the area. We hope you'll stay with us again.All the best,Hotel Keen

Dear Fabiola,Thank you so much for choosing to stay with us at Hotel Keen. While we're delighted to receive such a high rating, we're disappointed to learn you may have experienced some disturbances while you were here. We offer our sincere apologies for any inconvenience this may have caused you. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.All the best

Dear Rolf,We appreciate you staying with us and apologize for your experience with us.All the best,Chris

Dear Leticia,Thanks for the perfect review. We hope you'll stay with us once again when you're in Palo Alto.All the best,Chris

Thanks for staying with us Walter! We hope to see you again soon.

Thanks you for staying with us Jyoti. We fixed both items once we were made aware and checked your room once you departed. Our apologies for the inconvenience.

Thanks for the perfect review Michele. Please come back soon!

Dear Kelly,We appreciate you staying with us.All the best,Chris

Dear Sitara,Thank you for the perfect score. Please come back and see us again any time.

Hi Iain,Thank you for your feedback and for staying with us. I would like to apologize you didn't get the sleep you hoped for. We appreciate your feedback.

Thanks for staying with us Sabrina. Please come back anytime to see us.

Dear Beth, Thanks for the perfect review. I hope when your travels find you in the area, you'll stay with us once again.

Dear Francis , Thank you so much for taking the time to review our wonderful property we appreciate your feedback and look forward to your next visit Sincerely Reema GM

Dear Catrina , Thank you so much for taking the time to review our Quaint Hotel, We appreciate your feedback and look forward to welcoming you once again , Best Reema GM

Dear Danielle , Thank you so much for taking the time to review our Hotel , We appreciate your feedback and look forward to you visiting Hotel Keen again Best Reema GM

Dear Chris , Wow ! thank you so much for giving us a great review , we appreciate your feedback and your comments will be shared with our staff . We look forward to your next visit . Sincerely Reema GM

Dear Takuji , Thank you so much for taking the time to review our Hotel, we appreciate you choosing to stay with and look forward to your next visit

시간을 내어 저희 Wonderful Hotel을 검토해 주셔서 감사합니다. 귀하의 의견에 감사드리며 다음 방문을 기대합니다.브레스트 안부리마 GM

We wholeheartedly appreciate you taking the time to review our Hotel and look forward to welcoming you back .Sincerely Reema GM

Dear Shirley , Thank you so much for taking the time to review our Hotel , we appreciate your feedback . I will be sure toi share your wonderful comments with our staff . Sincerely Reema GM

Dear Catherine , Thank you so much for taking the time to review our hotel , Kindly elaborate on the issues you had at the Hotel and I will be happy to try and rectify them . Thank you for choosing to stay with us .Best Reema GM

Dear Sami , Wow ! Thank you so much for giving us a great review we appreciate you taking the time and choosing to stay with us .Sincerely Reema GM

Dear Eva , Thank you so much for taking the time and choosing to stay with us , we appreciate your feedback and look forward to you next visit .Sincerely Reema GM & Team Keen

Dear Sharon , Yayy !! Thank you so much for your wonderful review we appreciate it . our team works tirelessly at making each guests experience memorable and we are glad you had an amazing stay . Sincerely Reema GM & Team Keen

Dear Caroline , Thank you so much for taking the time to review us , we appreciate it and look forward to your next visit .Best Reema GM

Dear Sam ,Thank you for choosing to stay with us , we appreciate your feedback and look forward to your visit again.Best Reema GM

Dear Pamela, Wow thank you for your kind words at Hotel Keen our team works tirelessly to keep the hotel clean and we appreciate you noticing this.Sincerely Reema GM

Thank you for staying with us!

Thank you for staying with us!

Thank you for staying with us!

Thank you for your 10 star review of our hotel! We appreciate your business and look forward to welcoming you back.Ankit DhakalHotel Keen - General Manager