Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 382 de 501 opiniones" "
10 - Excelente
382
Evaluación: 8 - Bueno. 78 de 501 opiniones" "
8 - Bueno
78
Evaluación: 6 - Aceptable. 23 de 501 opiniones" "
6 - Aceptable
23
Evaluación: 4 - Mediocre. 8 de 501 opiniones" "
4 - Mediocre
8
Evaluación: 2 - Terrible. 10 de 501 opiniones" "
2 - Terrible
10
9,8/10
Limpieza
9,4/10
Personal y atención
8,4/10
Servicios
9,4/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
SALVADOR
18 jun. 2019
Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
SALVADOR
Se hospedó 3 noches en junio de 2019
Respuesta de Phuong T. el 19 jun. 2019
Thank you for the great rating! We hope to see you again soon.
8/10 Bueno
FEDERICO
8 oct. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente, aunque caro
El hotel es excelente y muy cómodo. Lamentablemente los precios no paran de subir.
FEDERICO
Se hospedó 2 noches en octubre de 2018
Respuesta de Phuong T. el 9 oct. 2018
Thank you for the review, Federico. We hope to see you again soon.
10/10 Excelente
Nicole
Viajó con su pareja
27 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nicole
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Robert, Salamanca
19 abr. 2024
Le gustó: Limpieza
Robert
Se hospedó 3 noches en abril de 2024
Respuesta de BraytonG el 23 abr. 2024
We appreciate you taking the time to rate your recent stay at the hotel. Our team strives to provide an exceptional experience and I was very happy to see that we hit the mark. We hope to have you back in the future the next time you are in Downtown Palo Alto.
10/10 Excelente
Marie
16 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice room, great location
Marie
Se hospedó 1 noche en abril de 2024
Respuesta de BraytonG el 18 abr. 2024
Thank you for rating your recent stay. I was happy to see that you had a wonderful stay with us. We hope to have you with us again in the future the next time your travels bring you to Palo Alto!
10/10 Excelente
Jorge
30 mar. 2024
Jorge
Se hospedó 3 noches en diciembre de 2023
Respuesta de BraytonG el 23 abr. 2024
Thank you for rating your recent stay with us. I was delighted to see that our property worked out so well for your trip. We hope to have you back again in the future the next time your travels bring you to Silicon Valley!
10/10 Excelente
Huining
21 mar. 2024
As
Huining
Se hospedó 3 noches en marzo de 2024
Respuesta de BraytonG el 22 mar. 2024
Thank you for rating your recent stay. Very happy to see that the property exceeded your expectations! Hope to have you back again in the future the next time you travel to Silicon Valley!
6/10 Aceptable
ann
4 mar. 2024
ann
Se hospedó 1 noche en marzo de 2024
Respuesta de BraytonG el 25 mar. 2024
Thank you for taking the time to complete a survey from your stay earlier in the month. I was disappointed to see that it looks like we did not quite hit the mark with your stay. As we don't have any notes to any issues, we hope that you choose to stay with us again in the future and let us know what we can do to improve your experience.
8/10 Bueno
Donald
Viajó con su pareja
1 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good room service but not so sure about the coffee shop
Donald
Se hospedó 1 noche en febrero de 2024
Respuesta de BraytonG el 7 mar. 2024
Thank you for sharing about your recent stay with us. I was happy to see that you enjoyed your overall visit. While we don't have a full active coffee shop on site, our room service and banquets team is available to make coffee based beverages throughout the day through Room Service or in events. Our apologies if it was portrayed as a full service coffee shop. We do hope to have you again in the future!
10/10 Excelente
Stephen
Viajó por negocios
14 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay, great location
Stephen
Se hospedó 6 noches en enero de 2024
Respuesta de BraytonG el 14 feb. 2024
Thank you for rating your recent stay. Delighted to see everything went smoothly for you during your stay with us. We look forward to your next visit when coming to Palo Alto!
10/10 Excelente
Eugenia
Viajó con su pareja
7 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellence in every way!
Eugenia
Se hospedó 5 noches en febrero de 2024
Respuesta de BraytonG el 8 feb. 2024
Thank you for sharing about your recent stay with us. I was delighted to see that your stay was excellent! We look forward to having you back with us again the next time your travels bring you to Palo Alto!
10/10 Excelente
Gina, Sausalito
Viajó con su pareja
31 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A delightful hotel in Palo Alto! We will definitely be returning any time we are in the area. It was close to restaurants and shops, clean and charming.
Gina
Se hospedó 2 noches en enero de 2024
Respuesta de BraytonG el 31 ene. 2024
Thank you for sharing about your recent stay. I was delighted to see that you truly enjoyed your stay with us. Our team strives to make each stay exceptional and I look forward to sharing your comments with them. We look forward to your next stay with us when you return to Palo Alto!
8/10 Bueno
John
Viajó con su familia
30 ene. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very well decorated rooms. Lobby a bit sparse. Great location and easy walking distance to most of downtown.
John
Se hospedó 2 noches en noviembre de 2023
Respuesta de BraytonG el 31 ene. 2024
Thank you for sharing about your recent stay with us! I was delighted to see that you enjoyed the property and the rooms. While our lobby and reception area is simple and efficient, we have wonderful very well appointed spaces on the second floor for our guests to gather, enjoy or work. We hope that you visit us again and our team can direct you to these locations.
10/10 Excelente
Guadalupe
Viajó con su familia
24 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I always stayed there every time I go to Palo Alto. The hotel is really cozy, very well located and the people it’s very friendly. The rooms are spacious and I love the decoration
Guadalupe
Se hospedó 3 noches en enero de 2024
Respuesta de BraytonG el 25 ene. 2024
Thank you for sharing about your recent stay with us! I was happy to see that you enjoy our hotel so much and we appreciate you as a repeat guest! I look forward to sharing your kind words with the team and can't wait for your next stay with us on your next trip to Palo Alto!
10/10 Excelente
Alexander
Viajó por negocios
17 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Alexander
Se hospedó 3 noches en enero de 2024
Respuesta de BraytonG el 17 ene. 2024
Thank you for rating your recent stay. I was delighted to see that our property worked out perfectly for your visit. We hope to have you back again in the future the next time you are visiting Downtown Palo Alto!
8/10 Bueno
Cliente verificado
2 ene. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de BraytonG el 8 ene. 2024
Thank you for rating your recent stay with us. I was glad to see that you enjoyed your overall stay with us. On your next visit please do not hesitate to let us know if there is anything else we can do to make your stay a perfect one.
10/10 Excelente
Hailey
Viajó con su pareja
30 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property, would have loved to have tea pot/coffee machine in room for late night teas. But everything was delightful.
Hailey
Se hospedó 2 noches en diciembre de 2023
Respuesta de BraytonG el 31 ene. 2024
Thank you for sharing about your stay with us. I was delighted to see that you had a wonderful stay with us. We offer our guests electric kettles upon request to ensure that guests are able to fulfil the late night needs for warm beverages. Our reception team would be happy to assist you with this request on a future visit! We hope to have you back the next time that you are visiting Palo Alto!
10/10 Excelente
Teresa
29 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Palo Alto “ go to”
Our “ go to” hotel for short visits to Palo Alto! Great location and rooms well maintained. Staff accommodating and any issues quickly rectified.
Teresa
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bray el 3 ene. 2024
Thank you for taking the time to share about your recent stay with us. I was very happy to see that our team took excellent care of you. We hope to see you again the next time your travels bring you to Palo Alto!
2/10 Terrible
Mark, SAN CARLOS
Viajó con su pareja
25 dic. 2023
No le gustó: Personal y atención, servicios
Reserved deluxe king with fireplace, was told there were none available. Rather than give an upgrade, we received a downgrade to a lesser room, so I returned the keys and left, never to return.
Mark
Se hospedó 1 noche en diciembre de 2023
Respuesta de BraytonG el 27 dic. 2023
Thank you for sharing about your recent stay. I was disappointed to hear about your experience. After doing further research, there was an issue on Expedia with our room type descriptions. I do see that you reserved a room with a fireplace, which is actually our Courtyard Fireplace King rooms. When your reservation came into our system, it reserved you a Deluxe King Suite. This Deluxe King Suite is actually three rooms types higher than the Courtyard Fireplace King, but unfortunately, only that lower specific room type have fireplaces. So our team actually did provide you with a significant upgrade. We will, however, need to rectify this issue with Expedia. We do hope that you are willing to give the property another try again in the future and we will make sure that your stay is a memorable one.
10/10 Excelente
Say
Viajó con su familia
24 dic. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Say
Se hospedó 3 noches en diciembre de 2023
Respuesta de BraytonG el 27 dic. 2023
Thank you for rating your recent stay with us. I was delighted to see that our property was ideal for your visit! We hope to have you back again in the future the next time your travels bring you to Palo Alto!
10/10 Excelente
Emily
21 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Felt right at home
Atmosphere was inspirational, very cozy for the season with the fireplace going and beautiful decor. Staff was extremely friendly and approachable. My team and I had a great stay here.
Emily
Se hospedó 4 noches en diciembre de 2023
Respuesta de BraytonG el 27 dic. 2023
We appreciate you taking a moment to share about your recent stay at the property. I was delighted to see that our hotel worked so well for your team. We hope to have you back again next year!
10/10 Excelente
Stephen
18 dic. 2023
Stephen
Se hospedó 1 noche en diciembre de 2023
Respuesta de BraytonG el 27 dic. 2023
Thank you for rating your recent stay. We are delighted to see that it was a perfect fit for you! We hope to have you back in the future.
10/10 Excelente
Sharieff
Viajó con su pareja
27 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, beautiful and well maintained hotel. Will definitely be coming back.
Sharieff
Se hospedó 1 noche en noviembre de 2023
Respuesta de BraytonG el 28 nov. 2023
Thank you for sharing about your recent stay with us at the property. I am glad to see that you enjoyed the property and our team provided an exceptional experience! We look forward to having you back in the future!
8/10 Bueno
Teresa
26 nov. 2023
Teresa
Se hospedó 3 noches en noviembre de 2023
Respuesta de BraytonG el 18 dic. 2023
Thank you for rating your recent stay with us. We hope to see you again in the future and don't hesitate to let us know how we can make your next stay exceptional!
10/10 Excelente
Teresa
21 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Teresa
Se hospedó 4 noches en noviembre de 2023
Respuesta de BraytonG el 28 nov. 2023
Thank you for rating your recent stay. I was delighted to see that you had an amazing experience with us! We look forward to your next stay when your travels bring you back into Silicon Valley.
10/10 Excelente
Sina
Viajó por negocios, Viajó con su familia
15 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great clean hotel at a great location near shops and restaurants in Palo Alto
Sina
Se hospedó 2 noches en noviembre de 2023
Respuesta de BraytonG el 20 nov. 2023
Thank you for taking a moment to rate your stay with us! I was delighted to hear it went so well. We look forward to having you back again on your next visit to Palo Alto
4/10 Mediocre
Janee
Viajó por negocios
1 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No bars/restaurants on site
The hotel is nice and comfortable but the hotel description on the Hotels.com site says there are bars/restaurants. There are NO bars or restaurants. I would not have booked this hotel if I had known that. Also the room service is not 24 hours.
Janee
Se hospedó 2 noches en septiembre de 2023
Respuesta de BraytonG el 13 oct. 2023
Thank you for taking a moment to share about your review. Our onsite restaurant is Il Fornaio, they are open for dinner 7 days a week and lunch, Thursday through Sunday. They also have a full bar that is open nightly. Our room service is also available from 7am until 10pm daily. We apologize if there was any miscommunication while here on property about this but hope that you are able to join us again in the future to take advantage of the wonderful food offerings that we have here on property.
10/10 Excelente
Monica
25 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet
Monica
Se hospedó 5 noches en septiembre de 2023
Respuesta de BraytonG el 26 sept. 2023
Thank you for rating your recent stay. We were happy to see that you loved our property and cannot wait to have you back again in the future!
10/10 Excelente
Belinda
Viajó con su familia
25 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, quiet, beautiful. Why stay anywhere else?
Belinda
Se hospedó 2 noches en septiembre de 2023
Respuesta de BraytonG el 26 sept. 2023
Thank you for your kind words Belinda. I look forward to sharing this with the team. We look forward to your next visit!
10/10 Excelente
Yang
Viajó por negocios
18 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My stay at the el PRADO
fantastic service and convenient location. The second floor social area was amazingly quiet and comfort.
Yang
Se hospedó 2 noches en septiembre de 2023
Respuesta de BraytonG el 26 sept. 2023
Thank you for rating your recent stay! Happy to see it worked out so well for your visit. We look forward to having you again in the future!
10/10 Excelente
Teddi, Valencia
8 sept. 2023
Teddi
Se hospedó 1 noche en septiembre de 2023
Respuesta de Concierge el 2 oct. 2023
Thank you for rating!. We are happy that you enjoyed your recent stay at el PRADO and cannot wait to have you back again in the future.
8/10 Bueno
Terry
28 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terry
Se hospedó 1 noche en agosto de 2023
Respuesta de Amber S. - Assistant Front Office manager el 28 ago. 2023
Hi Terry, Thank you for rating your recent stay at el PRADO! We are glad to see you had a wonderful stay. Please don't hesitate to reach out to us directly and let us know how we can improve your future visits. We hope to welcome you again soon.
4/10 Mediocre
Soufiane
26 ago. 2023
Soufiane
Se hospedó 4 noches en agosto de 2023
Respuesta de BraytonG el 18 sept. 2023
Thank you for taking time to rate your stay with us at the property. Our team strives hard to exceed all of our guests expectations whenever possible and in researching your stay, we were unfortunately able to accommodate your requested 2pm late check out due to very high occupancy. We apologize that we were unable to accommodate the request on this stay, but hopefully we would be able to on a future booking with us. We hope to have you back at the property again in the future.
10/10 Excelente
PAUL, NEW BERLIN
20 ago. 2023
PAUL
Se hospedó 1 noche en agosto de 2023
Respuesta de Amber S. - Assistant Front Office manager el 10 sept. 2023
Hello, thank you for taking a moment to rate your stay. We hope to welcome you to el PRADO again soon.
10/10 Excelente
Debbie
8 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Debbie
Se hospedó 4 noches en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 13 ago. 2023
Hello, thank you for choosing to stay at el PRADO. We appreciate you taking the time to leave a great rating. We hope to welcome you back another time.
10/10 Excelente
Debbie
8 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El
Debbie
Se hospedó 3 noches en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 13 ago. 2023
Hello, thank you for staying with us, we appreciate your wonderful rating, and we hope to welcome you again soon.
10/10 Excelente
carol
7 ago. 2023
Le gustó: Estado de la propiedad e instalaciones
carol
Se hospedó 3 noches en agosto de 2023
Respuesta de Amber S. - Assistant Front Office manager el 11 ago. 2023
Hi Carol, thank you for staying at el PRADO. We appreciate you taking the time to rate your stay. We hope to welcome you again soon!
2/10 Terrible
John
Viajó por negocios
28 jul. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
They would not let me check-in. There were additional requirements not specified on the reservation.
No effort to help.
I got a refund.
John
Se hospedó 1 noche en julio de 2023
Respuesta de BraytonG el 13 sept. 2023
Thank you for sharing about your recent experience at the property. Even with pre-paid reservations, our property does require an additional card to put on file to cover incidentals. This card must authorize for a minimum of 150 for a one night stay and an additional 50 per additional night, up to 300. We do have this listed in our policies and unfortunately are unable to make exceptions. As you were unable to provide this, our team was happy to assist you with a refund to your booking. We would be happy to have you back at the property in the future so you are actually able to enjoy the exceptional experience that our property provides our guests!
8/10 Bueno
Trudi
Viajó con su familia
27 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the area with lots of choices for restaurants and shops.
Trudi
Se hospedó 1 noche en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 31 jul. 2023
Hi Trudi, we appreciate that you took the time to leave a delightful review. We are thrilled to hear you enjoyed the location of our property; we hope to welcome you again soon!
10/10 Excelente
Rosario, Dublin
26 jul. 2023
Rosario
Se hospedó 3 noches en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 17 ago. 2023
Hello, thank you for staying at el PRADO. We are pleased that your expectations were met and hope to welcome you again soon!
10/10 Excelente
elena hale
26 jul. 2023
elena hale
Se hospedó 3 noches en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 17 ago. 2023
Hi Elena, we're delighted that you enjoyed your stay with us at el PRADO. Thank you for leaving a wonderful rating. We are looking forward to welcoming you again soon!
10/10 Excelente
Cliente verificado
Viajó en grupo
24 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 27 jul. 2023
Hello, thank you for taking the time to give el PRADO such a wonderful rating!
10/10 Excelente
Elena
22 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing
Very relaxing and friendly staff. Convenient location to all the Restaurants too!
Elena
Se hospedó 1 noche en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 27 jul. 2023
Hi Elena, thank you for taking the time to leave such a kind review, we are pleased to hear you enjoyed the convivence of el PRADO's location as well as the friendly hospitality our team provides. We hope to welcome you again soon!
2/10 Terrible
Michael
22 jul. 2023
Michael
Se hospedó 1 noche en julio de 2023
Respuesta de BraytonG el 13 sept. 2023
We appreciate you rating your recent stay with us at the property. Our team strives to provide an exceptional level of service to our guests and it looks like we did not hit the mark with your stay. Our team was happy to provide you the wheelchair that was requested during your visit and we do apologize that we were not waiting outside at the curb upon your arrival with it. In speaking with our team, I was happy to hear that the rest of your stay went wonderfully. I do hope that you give the property another try in the future and we will strive to greet you in a more timely manner upon your arrival.
10/10 Excelente
Bryan
20 jul. 2023
Bryan
Se hospedó 3 noches en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 21 jul. 2023
Hi Bryan, thank you for taking the time to leave this wonderful rating. We hope to welcome you back to el PRADO soon!
4/10 Mediocre
Ava
Viajó con su familia y niños pequeños, Viajó por negocios
18 jul. 2023
No le gustó: Limpieza, personal y atención, servicios
Staffs are not friendly.
Ava
Se hospedó 2 noches en julio de 2023
Respuesta de Victor E el 18 jul. 2023
Good afrernoon Ms. Tian,Thank you for completing our online survey. Without constructive feedback, it is not possible for us to measure the level of service we provide. As a guest of our hotel, it is our goal to create a memorable experience, and I am sorry we fell short on this visit.Would you kindly provide me with more information regarding your recent experience, so that I can speak with my staff and ensure this does not happen again.Thank you and I look forward to hearing from you.
10/10 Excelente
Britte
10 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent location!
Britte
Se hospedó 4 noches en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 13 jul. 2023
Hello Britte, Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's excellent location. We hope to welcome you again soon!
10/10 Excelente
Aimee
Viajó con su familia
4 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exceptional!
We had an absolutely amazing stay! We were sad to only have one night at this incredible property. Everything about it was perfect!
Aimee
Se hospedó 1 noche en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 4 jul. 2023
Hello Aimee, Thank you for your wonderful review! We're delighted to hear you had an amazing stay at our property. We appreciate your kind words and are thrilled everything was perfect for you. We hope to welcome you back for more memorable experiences in the future.
6/10 Aceptable
Cliente verificado
Viajó con su familia
4 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en julio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 4 jul. 2023
Thank you for your feedback. We apologize for any shortcomings during your stay. Please feel free to reach out if you have any comments or specific concerns. We hope to welcome you back for an exceptional experience in the future.
10/10 Excelente
Anika
Viajó con su familia y niños pequeños
23 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Customer service was great!
Anika
Se hospedó 2 noches en junio de 2023
Respuesta de Amber S. - Assistant Front Office manager el 25 jun. 2023
Hello Anika, we appreciate your positive feedback! We strive to provide excellent service to all our guests, and we're thrilled to hear that we met your expectations. We look forward to serving you again in the future.