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Opiniones sobre Comfort Inn Palo Alto

2.5 out of 5
Comfort Inn Palo Alto
3945 El Camino Real, Palo Alto, CA

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 237 de 1002 opiniones" "
Evaluación: 8 - Bueno. 389 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 201 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 112 de 1002 opiniones" "
Evaluación: 2 - Terrible. 63 de 1002 opiniones" "

7,4/10

Limpieza

8,0/10

Personal y atención

7,0/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Rosely

Viajó con su familia
Le gustó: Personal y atención
Instalaciones descuidadas, ubicado en calle de fácil acceso al bus,
Respuesta de Customer Care Team el 27 jun. 2023
Estimada Rosely, nos disculpamos si encontró nuestras instalaciones descuidadas durante su estadía. Nos esforzamos por mantener nuestra propiedad con los más altos estándares y brindar un ambiente cómodo para nuestros huéspedes. Sus comentarios son valiosos para nosotros y los tendremos en cuenta a medida que continuamos mejorando nuestras instalaciones. En cuanto a la ubicación con fácil acceso al autobús, agradecemos sus comentarios positivos. Nuestro objetivo es proporcionar opciones de transporte convenientes para nuestros huéspedes, y nos alegra saber que encontró beneficiosa la accesibilidad al transporte público. Su satisfacción es importante para nosotros y queremos asegurarnos de que sus futuras estadías cumplan con sus expectativas. Gracias por sus comentarios, y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.Best Regards,Customer Care Team

6/10 Aceptable

MIGUEL

Instalación muy vieja y habían insectos en la habitación.
Se hospedó 1 noche en enero de 2023

10/10 Excelente

death

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
K
Se hospedó 2 noches en septiembre de 2022
Respuesta de JPH el 11 oct. 2022
Thanks for your review.

8/10 Bueno

roberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 14 noches en noviembre de 2021
Respuesta de Sam Bent el 14 dic. 2021
Thank you very much for your review

8/10 Bueno

José f

Viajó en grupo
Le gustó: Limpieza, personal y atención
Esta mas o menos
Se hospedó 1 noche en noviembre de 2021
Respuesta de Sam Bent el 15 nov. 2021
Gracias

10/10 Excelente

Jose jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021
Respuesta de Sam Bent el 1 nov. 2021
Hello Thank you very much for your review and for choosing The Comfort Inn Palo alto We look forward to seeing you on your next visit. Thanks again

8/10 Bueno

Jose jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Jose jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

Jose jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020
Respuesta de JPH el 15 sept. 2020
Thank you for your review and your business! We will see you next time!

8/10 Bueno

Peter

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2020
Respuesta de Nilda el 2 jul. 2020
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Después de un largo viaje ..descanse 😊 regresaría al mismo lugar
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Douglas

Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Ana G

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
The room that I got was next to a school so it eas really loud at the early morning.
Se hospedó 2 noches en octubre de 2017

10/10 Excelente

NOELIA RAQUEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espero volver pronto
En general tuve una buena experiencia del Hotel, la estancia fue muy acogedora, el lugar muy cerca de todas las tiendas y bastante limpio. El unico detalle es solo la atención recibido por parte de una persona de recepción hombre de turno de en la noche, pues la Señora es muy amable y muy polite. Pero la persoba del turno de la noche es muy poco amable y muy desesperado, no fue grocero conmigo pero es si un poco desesperado. Pero todo salio tal cual lo planeado.
Se hospedó 3 noches en octubre de 2017

8/10 Bueno

Liliana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena ubicación!!!
El hotel está situado en Camino Real una de las calles principales de Palo Alto, puedes llegar a Stanford fácilmente, el desayuno es el típico americano, hay personal que habla español, son muy atentos y tuvimos una estancia agradable, la habitación es cómoda, cuenta con frigobar y horno de microhondas, la zona es cara pero el hotel esta bien para el precio que pagas en comparación con los demás. Es el típico hotel de la cadena Comfort Inn.
Se hospedó 7 noches en julio de 2017
Respuesta de Denise el 17 ago. 2017
Dear Guest, Thank you for providing valuable feedback. My staff and I look forward to returning again soon. We are happy to hear that your stay was good. Kind regards, Denise Wallace General Manager

10/10 Excelente

Juanita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was very clean and comfortable and the complimentary breakfast was good and convenient. I would definitely stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 11 abr. 2024
Dear Juanita, thank you for sharing your positive experience with us! We're delighted to hear that you found our room clean and comfortable and that you enjoyed our complimentary breakfast. Providing a pleasant and convenient stay for our guests is our top priority, and we're thrilled to know that we succeeded in meeting your expectations. We look forward to welcoming you back on your next visit!Best Regards,Customer Care Team

10/10 Excelente

Gabriela

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
It was good
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 9 abr. 2024
Dear Gabriela, thank you for your feedback! We're glad to hear that your overall experience was positive. If there are any specific areas where we can improve or if you have any suggestions for us, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you back in the future for an even better stay.Best Regards,Customer Care Team

10/10 Excelente

Jacqueline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Satisfactory
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Care Team el 9 abr. 2024
Dear Jacqueline, thank you for your feedback. We're glad to hear that your stay was satisfactory overall. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.Best Regards,Customer Care Team

10/10 Excelente

Will

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small hotel, close to SSC. Free parking and free breakfast are a big plus.
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Care Team el 4 abr. 2024
Dear Will, we're delighted to hear that you enjoyed your stay with us and found our hotel's proximity to SSC, free parking, and complimentary breakfast to be valuable amenities. Ensuring convenience and comfort for our guests is a top priority, and we're glad that we could provide these services during your visit. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay!Best Regards,Customer Care Team

2/10 Terrible

Mei

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very Dirty, mould on wall in bathroom, staff was not kind
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 1 abr. 2024
Dear Mei, we apologize for the disappointing experience you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. Your feedback regarding the cleanliness and condition of our property has been duly noted, and we will take immediate steps to handle these issues to ensure a more pleasant experience for future guests. Additionally, we are sorry to hear about your interaction with our staff, as providing courteous and helpful service is fundamental to our hospitality ethos. We appreciate you bringing these matters to our attention and assure you that we will take corrective actions. If there's anything further we can do to rectify the situation or if you have any additional feedback to share, please feel free to contact us directly. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Best Regards,Customer Care Team

6/10 Aceptable

Vilma

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 23 mar. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Aceptable

Russell

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 19 mar. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Bueno

Thomas

Viajó con su pareja, Viajó por negocios
Le gustó: Servicios
Parking is excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 13 mar. 2024
Dear Thomas, thank you for taking the time to share your feedback with us. We are delighted to hear that you found our parking facilities to be excellent. Providing convenient and secure parking options for our guests is a priority for us, and we're pleased to know that it meets your expectations. Should you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Customer Care Team

10/10 Excelente

Will

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good spot with free parking and continental breakfast. great value
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Care Team el 12 mar. 2024
Dear Will, thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our convenient location, complimentary parking, and continental breakfast. Your satisfaction is our priority, and we appreciate your kind words. If you have any further suggestions or feedback, please feel free to share. We look forward to welcoming you back on your next visit.Best Regards,Customer Care Team

8/10 Bueno

Margaret

Viajó con su familia
No le gustó: Servicios
Not the greatest area and the facility is old.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 12 mar. 2024
Dear Margaret, thank you for sharing your thoughts on your recent stay with us. We regret to hear that you found the area and our facility to be less than ideal. We value your feedback and apologize for any inconvenience you experienced. Please know that we are constantly working to improve our amenities and facilities to provide a better experience for our guests. We hope you will consider giving us another chance in the future, and we appreciate your honesty.Best Regards,Customer Care Team

6/10 Aceptable

David, Vacaville

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything old and worn out
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 7 mar. 2024
Dear David, thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will handle the issues you've mentioned. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we apologize for falling short during your visit. Please know that we are working diligently to improve and appreciate your insights. We hope you'll consider giving us another chance to provide you with a better experience in the future. Safe travels. Best Regards,Customer Care Team

8/10 Bueno

Suk Hyun

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you very much!
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Care Team el 5 mar. 2024
Dear Suk Hyun, thank you for sharing your experiences with us. We appreciate your positive feedback and comments such as these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

8/10 Bueno

ALONZO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 5 mar. 2024
Dear Alonzo, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Customer Care Team

8/10 Bueno

TAE KON

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Reasonable price and well ordered breakfast.
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Care Team el 27 feb. 2024
Dear guest, thank you for choosing our hotel, we're delighted to hear that you found our pricing reasonable and enjoyed our well-ordered breakfast. We appreciate your positive feedback, and if there's anything more you'd like to share or suggestions for improvement, please feel free to reach out. It would be our pleasure to host you again on any future visits. Best Regards,Customer Care Team

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 21 feb. 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place to lay your head
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 13 feb. 2024
Dear Michael, thank you for choosing to stay with us, and we appreciate you taking the time to share your feedback. We're glad to hear that you found our hotel to be a nice place to rest. If you have any specific suggestions or areas where we can improve, please feel free to let us know. We look forward to the opportunity to welcome you back for another comfortable stay.Best Regards,Customer Care Team

10/10 Excelente

April, Merced

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We booked this hotel to stay at the night before my sisters chemo appointment at Stanford. Great location, it’s nice and small. The heater worked great for my sister who gets cold often. The front desk staff was very accommodating.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 6 feb. 2024
Dear April, we sincerely appreciate your kind words and are glad that our hotel provided a comfortable and convenient stay during a challenging time. It's our goal to make our guests feel welcome and cared for, and we're pleased to hear that the location, room amenities, and our staff's service meet your expectations. If there's anything else we can do to support you and your sister during your visits to Stanford, please don't hesitate to let us know. Wishing your sister all the best with her chemo appointments, and we hope to welcome you back under more positive circumstances in the future.Best Regards,Customer Care Team

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Breakfast 👍
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 6 feb. 2024
Dear Margaret, thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our breakfast offerings. We understand the importance of starting the day with a satisfying meal, and we're pleased that we could contribute to your positive experience. If you have any specific suggestions or preferences for our breakfast, please feel free to share, as we always strive to enhance our services based on guest input. We hope to welcome you back for another enjoyable stay in the future.Best Regards,Customer Care Team

2/10 Terrible

Roberta

Viajó con su familia
No le gustó: Limpieza
There were 2 of us and put in back. Tiny room and bed horrible. Dip in middle. Nosey neighbors. Had appointment at Stanford and didn't sleep
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 1 feb. 2024
Dear Roberta, we appreciate you taking the time to share your experience, and we're genuinely sorry to hear that your stay did not meet your expectations. Providing a comfortable and clean environment is of utmost importance to us, and we regret that you encountered issues with the room and bed. Your feedback is invaluable, and we will handle these concerns promptly to enhance the quality of our accommodations. We apologize for any inconvenience this may have caused, and we hope to have the opportunity to make it right on your future visits.Best Regards,Customer Care Team

6/10 Aceptable

Jennifer

Viajó con su familia
No le gustó: Servicios
It was very expensive and didn’t offer much privacy, tv didn’t work. More like cheap motel… wouldn’t recommend
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 29 ene. 2024
Dear Jennifer, thank you for taking the time to share your feedback with us. We're disappointed to hear that your experience did not meet your expectations. We apologize for any inconvenience you encountered with the pricing and the lack of privacy during your stay. Rest assured, we take all guest feedback seriously and will look into the issues you've raised to ensure improvements are made where necessary. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short on this occasion. We appreciate your candor and hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

6/10 Aceptable

VIETTA

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 22 ene. 2024
Dear Vietta, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

10/10 Excelente

Zerun

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 19 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

Flavia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Customer Care Team el 10 ene. 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Zhiyong

Se hospedó 2 noches en enero de 2024
Respuesta de Customer Care Team el 9 ene. 2024
Dear Zhiyong, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Aceptable

Luis

Viajó con su familia y niños pequeños
Le gustó: Servicios
Well located place, but hygiene was not very good when we arrived, the room was still dirty and the beds were dusty
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Care Team el 9 ene. 2024
Dear Luis, we apologize for the cleanliness issues you encountered during your stay. Hygiene and the comfort of our guests are of utmost importance to us. It's disappointing to hear that your room wasn't up to our usual standards upon your arrival. Please be assured that we will share this with our housekeeping team to ensure such oversights are not repeated in the future. We appreciate your feedback and hope to have another opportunity to provide you with a more pleasant experience during your next visit.Best Regards,Customer Care Team

8/10 Bueno

Allen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It didn't have laundry facilities, but it was clean, quiet, and comfortable.
Se hospedó 17 noches en diciembre de 2023
Respuesta de Customer Care Team el 3 ene. 2024
Dear Allen, we're glad to hear that you found our property clean, quiet, and comfortable during your stay. We understand the importance of laundry facilities for many travelers and apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we'll certainly consider it as we continue to make improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Best Regards,Customer Care Team

2/10 Terrible

Jan Derk

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 24 noches en diciembre de 2023
Respuesta de Customer Care Team el 4 ene. 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Jose jaime

No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Care Team el 2 ene. 2024
Dear Jose, we're truly sorry to hear that you were dissatisfied with the staff and service during your stay. Your feedback is important to us, and we take your concerns seriously. Please know that we will share this issue with our team to ensure improvements are made. We strive to provide exceptional service to all our guests, and we regret falling short in your experience. We appreciate your understanding and hope to have another opportunity to better serve you in the future.Best Regards,Customer Care Team

8/10 Bueno

Floyd

Viajó por negocios
Le gustó: Personal y atención
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Care Team el 30 dic. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Uzoma

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean. Bed was soft and comfy. No complaints whatsoever. Staff was great. Will definitely recommend.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Care Team el 29 dic. 2023
Dear Uzoma, thank you for your wonderful feedback! We're delighted to hear that you had a comfortable stay with us and that our team made a positive impression on you. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit.Best Regards,Customer Care Team

10/10 Excelente

Carlos, Santa clara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Care Team el 1 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Aceptable

paul

Viajó por negocios
Le gustó: Personal y atención
Stay was good. Like most motel, Comfort Inn offers no nonsense value in hotel stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Care Team el 23 dic. 2023
Dear Paul, thank you for taking the time to share your feedback with us! We're pleased to hear that you had a good stay and found value in your experience with us. At Comfort Inn, we strive to provide straightforward and comfortable accommodations for our guests, and we're glad to know that we met your expectations in this regard. If there's anything specific you'd like us to handle or any other suggestions you have, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Customer Care Team

6/10 Aceptable

Carlos

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Care Team el 20 dic. 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team